Office Services Associate

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Office Services Associate plays a key role in supporting the day-to-day operations of the office by delivering exceptional workplace services and administrative support. This position is responsible for providing back-office support, hospitality services, mail and distribution, copy and print services, records management, and general office assistance to ensure a professional, organized, and efficient work environment. Reporting to the Lead Office Services Associate or Client Relations Manager, the ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced professional office setting.

Roles & Responsibilities

Office Services & Administrative Support

• Provide daily office support to ensure smooth business operations.
• Perform copy, print, scanning, and document reproduction services with accuracy and attention to detail.
• Assist with records management, filing, and document organization.
• Maintain office supply inventory and replenish materials as needed.
• Support general administrative duties and special projects as assigned.

Mail & Distribution Services

• Receive, sort, distribute, and process incoming and outgoing mail and packages.
• Prepare overnight shipments and coordinate courier services.
• Ensure timely and accurate delivery of mail, packages, and interoffice correspondence.

Hospitality & Workplace Support

• Provide exceptional customer service to employees, clients, and visitors.
• Assist with conference room setup and breakdown for meetings and events.
• Support catering requests and maintain conference rooms, kitchens, and common areas to ensure they remain clean, stocked, and presentation-ready.
• Maintain a professional and welcoming office environment at all times.

Facilities Support

• Assist with routine office maintenance requests and communicate facility issues to the appropriate contacts.
• Support office moves, furniture setup, and other workplace services as needed.
• Ensure common areas remain organized, clean, and operational throughout the workday.

Knowledge, Skills & Attributes

• Minimum of 1–2 years of experience in office services, hospitality, administrative support, mail services, or a related customer service role.
• Excellent customer service and interpersonal skills with a service-first mindset.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Professional communication skills, both verbal and written.
• Ability to work independently while collaborating effectively with a team.
• Ability to lift up to 40 pounds and perform routine physical office tasks.

Qualifications

• High school diploma or equivalent required.
• Reliable, punctual, and dependable with a strong work ethic.
• Positive attitude and willingness to support multiple workplace functions.
• Strong problem-solving skills and ability to adapt to changing priorities.

Schedule

Employment Type: Full-Time

Schedule: Monday – Friday

Compensation

The compensation for this role is $21.80 per hour. Actual compensation may vary based on the candidate's skills, experience, and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.