To facilitate the flow of organization information; to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face.
*Pay Range: $23/hr. to $25/hr.
Full Time Work Schedule :
Tuesday: 2:30 p.m. to 7:30 p.m.
Wednesday: 2:30 p.m. to 7:30 p.m.
Thursday: 12:00 p.m. to 7:30 p.m.
Friday: 11:00 a.m. to 7:30 p.m.
Saturday: 9:00 a.m. to 7:30 p.m.
Optional is Monday: 3:30 p.m. to 7:30 p.m.
Responsibilities:
- Answer and responds to incoming telephone calls
- Provide routine organization-related information to callers and visitors
- Signs for, receives and routes incoming mail, including courier deliveries
- Provide back-up clerical support to various departments
- Greets and responds to applicants for employment
- Maintains documentation related to Needs Assessment and Referral calls
Requirements
- High School Diploma or equivalent
Skills:
- High school level reading and writing skill
- Basic arithmetic skills; skills in business English usage
- Excellent telephone etiquette and tact; pleasant and audible speech, with good enunciation
- Ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization
- Ability to remain seated at switchboard for long periods of time without significant discomfort or distress
Benefits
- 401K Retirement Plan
- Health Insurance
- Vision Insurance
- Dental Insurance
- Pet Insurance
- Healthcare Spending Account & Dependent Care Spending Account
- Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
- PTO Plan
- Holiday Premium Pay
- PTO Cash Out option
- Sick Pay
- Short and Long-Term Disability (with additional buy-in opportunities)
- Tuition Reimbursement
- Employee Assistance Program
- ID Theft Protection