Ward Clerk - Receptionist

Napa Valley Post Acute Napa, CA

$19.00 - $20.00 per hour | Full-Time
Be the Friendly Face of Our Facility

Napa Valley Post Acute is seeking a professional, organized, and customer-focused Ward Clerk/Receptionist to join our team. This role is perfect for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and takes pride in delivering exceptional customer service.

As the first point of contact for residents, families, visitors, and employees, you'll play a vital role in creating a welcoming and supportive experience for everyone who enters our facility.

Responsibilities

• Greet and assist visitors, residents, families, and vendors
• Answer and direct incoming phone calls professionally and courteously
• Manage front desk operations and administrative tasks
• Maintain resident records and assist with data entry
• Support nursing and leadership teams with clerical duties
• Sort and distribute mail, faxes, and deliveries
• Assist with admissions paperwork and resident information as needed
• Ensure confidentiality and compliance with HIPAA regulations

• Previous receptionist, administrative assistant, or healthcare clerical experience preferred
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask in a busy healthcare setting
• Proficiency with Microsoft Office and general computer systems
• Positive attitude and professional demeanor

• Competitive pay: $19.00 - $20.00 per hour
• Medical, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) retirement plan
• Opportunities for growth and advancement
• Supportive team environment dedicated to exceptional resident care

If you enjoy helping people, staying organized, and being part of a team that makes a difference every day, we'd love to hear from you.

Napa Valley Post Acute is an Equal Opportunity Employer.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.