NewJunior Data Analyst (Entry-Level) applied-training-systems-incJunior Data Analyst (Entry-Level)OregonAs the Data Analyst for the Security Analytics & Innovation team you will help in the development, deployment and administration of Analytical Products as well as Metrics & Reporting that supports the Security strategy, decision making and controls within the organization. Create and update policies/procedures and system documentation as it relates to existing and new Analytical products, Metrics & Reporting packages, and Security Controls Map process flows from end to end for research purposes.
NewRemote Data Entry applied-training-systems-incRemote Data EntryDallas, TexasRemoteThe Remote Data Entry position will be responsible for transferring data from one source to another through data entry equipment, word processing, or verbal recordings. Prior experience handling data entry responsibilities or equivalent experience in a related field.
NewData Entry Assistant / Entry level applied-training-systems-incData Entry Assistant / Entry levelNew YorkYou will be responsible for accurate data entry, file maintenance, and record keeping. Previous experience in data entry or other related fields.
NewData Entry Specialist (100% REMOTE) applied-training-systems-incData Entry Specialist (100% REMOTE)Miami, FloridaRemoteAs the Data Entry Specialist, you will be responsible for supporting the office's daily functions by providing administrative and data entry support. Process enrollment forms, highlight sheets, rate grids for voluntary business and customer changes as required for all new and in force business.
NewData Entry Clerk- United States applied-training-systems-incData Entry Clerk- United StatesHouston, TexasA strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role. Strong interpersonal, customer service and communication skills.
NewData Entry Assistant applied-training-systems-incData Entry AssistantOregonThe successful candidate will have quick typing skills, an analytical mind, exceptional attention to detail and a passion for precision. If you enjoy data entry and can work efficiently in a fast-paced office setting, please get in touch.
NewData Entry Assistant / Entry level applied-training-systems-incData Entry Assistant / Entry levelSpokane, WashingtonYou will be responsible for accurate data entry, file maintenance, and record keeping. Previous experience in data entry or other related fields.
Pendo Content Developer Applied Systems, Inc.Pendo Content DeveloperDallas, TXRemote$70,000–$94,000 / yearYour strategic approach to creating in-app messages, walkthrough guides, tool tips, announcements, surveys, and other content will play a pivotal role in enhancing user experience, increasing product adoption, and driving customer success. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Director, Product Analytics & Insights Applied Systems, Inc.Director, Product Analytics & InsightsLewisville, TXRemote$164,000–$190,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. Lead cross-functional analytics initiatives and team development, partnering with Engineering, Data, Go-to-Market, and Executive leaders to connect product outcomes to business results, advance AI-powered analytics capabilities, and build a high-performing analytics team over time.
Associate Software Engineer / Software Engineer Applied Systems, Inc.Associate Software Engineer / Software EngineerDallas, TXRemote$60,000–$125,000 / yearThat's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. About Epic Engineering Epic Engineering is building robust, scalable software solutions as we continue to improve system quality, accelerate delivery, and ensure maintainability across the ecosystem.
Associate Customer Success Manager Applied Systems, Inc.Associate Customer Success ManagerDallas, TXRemote$60,000–$85,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Manager, Services Advisors Applied Systems, Inc.Manager, Services AdvisorsDallas, TXRemoteTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. Reporting within the CX Services organization, this leader manages a team of Services Advisors who scope the training, consulting, and technical assistance engagements Applied customers need - work whose success depends on how closely the estimated scope matches what's actually delivered.
Associate Software Engineer / Software Engineer Applied Systems, Inc.Associate Software Engineer / Software EngineerChicago, ILRemote$60,000–$125,000 / yearThat's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. About Epic Engineering Epic Engineering is building robust, scalable software solutions as we continue to improve system quality, accelerate delivery, and ensure maintainability across the ecosystem.
Associate Customer Success Manager Applied Systems, Inc.Associate Customer Success ManagerChicago, ILRemote$60,000–$85,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Sr. Business Insights Analyst Applied Systems, Inc.Sr. Business Insights AnalystChicago, IL$95,000–$115,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. The ideal candidate is self-directed, with a knack for turning ambiguous problems into structured plans, and brings a strong background in data analytics and business intelligence - including demonstrated experience building reporting solutions in a CX/Support or Operations environment.
Manager, Infrastructure Security Applied Systems, Inc.Manager, Infrastructure SecurityRemote$100,000–$160,000 / yearDemonstrated expertise with Cloudflare (WAF, DDoS, SASE capabilities), cloud provider WAF solutions (AWS WAFv2, GCP Cloud Armor, Azure WAF), and modern cloud access/zero-trust platforms. In this role, you''ll guide engineers working with cloud providers (AWS, GCP, Azure), Cloudflare''s security platform, SASE/zero-trust architecture, and privileged access management tools.
Pendo Content Developer Applied Systems, Inc.Pendo Content DeveloperAtlanta, GARemote$70,000–$94,000 / yearYour strategic approach to creating in-app messages, walkthrough guides, tool tips, announcements, surveys, and other content will play a pivotal role in enhancing user experience, increasing product adoption, and driving customer success. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Director, Product Analytics & Insights Applied Systems, Inc.Director, Product Analytics & InsightsChicago, ILRemote$164,000–$190,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. Lead cross-functional analytics initiatives and team development, partnering with Engineering, Data, Go-to-Market, and Executive leaders to connect product outcomes to business results, advance AI-powered analytics capabilities, and build a high-performing analytics team over time.
Staff Architect Applied Systems, Inc.Staff ArchitectLewisville, TXRemote$60,000–$175,000 / yearWe''re seeking an Application Architect and in this role you will leverage your experience providing architecture for enterprise solutions on-premise and in the cloud, and to guide and contribute to Applied's product vision by providing insights for technical design decisions. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal.
AI Enablement Professional Services Lead Applied Systems, Inc.AI Enablement Professional Services LeadChicago, IL$140,000–$180,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Senior Compensation Analyst Applied Systems, Inc.Senior Compensation AnalystDallas, TXRemote$100,000–$135,000 / yearThat's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. To keep us headed in the right direction, we''re looking for people who see compensation as a lever for fairness and retention, not just a formula to administer, someone who welcomes complexity and brings a point of view.
Director, Product Marketing Agency Applied Systems, Inc.Director, Product Marketing AgencyDallas, TX$150,000–$180,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. This role owns positioning, GTM, and team leadership for the Applied Epic ecosystem and EZLynx, partnering closely with Product Management, Sales, and Field Marketing to drive growth across our agency-facing solutions.
UX Designer Applied Systems, Inc.UX DesignerAtlanta, GA$80,000–$100,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
UX Designer Applied Systems, Inc.UX DesignerLewisville, TX$80,000–$100,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Associate Salesforce Administrator Applied Systems, Inc.Associate Salesforce AdministratorCARemote$70,000–$88,000 / yearIn this role, you'll support the day-to-day administration, configuration, and optimization of the Salesforce platform while partnering with experienced team members to deliver scalable, user-focused solutions. You'll be part of our people-first culture built on trust, inclusion, and growth-where you're supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.
Solution Consultant Applied Systems, Inc.Solution ConsultantRemote$100,000–$110,000 / yearUtilizing your industry and technical experience, you will partner closely with our Sales team to lead operational and technical discovery with a carrier, document strategic and functional goals, assess architecture structure, prove alignment with product capabilities through demonstration and proof-of-concept engagements, and exhibit how Cytora's technology changes will lower costs or increase production. Exceptional ability to communicate complex technical concepts clearly to both technical stakeholders (architects, IT leaders) and business stakeholders (COO, underwriting, distribution leaders).
Associate Project Manager Applied Systems, Inc.Associate Project ManagerDallas, TX$60,000–$80,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. We're hiring an entry level Associate Project Manager to join our Activation Services team in a hybrid capacity (3 days in-office a week - Tuesdays to Thursdays) based out of our Chicago office.
Associate Project Manager Applied Systems, Inc.Associate Project ManagerAtlanta, GA$60,000–$80,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. We're hiring an entry level Associate Project Manager to join our Activation Services team in a hybrid capacity (3 days in-office a week - Tuesdays to Thursdays) based out of our Chicago office.
Manager, Services Advisors Applied Systems, Inc.Manager, Services AdvisorsAtlanta, GARemoteTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. Reporting within the CX Services organization, this leader manages a team of Services Advisors who scope the training, consulting, and technical assistance engagements Applied customers need - work whose success depends on how closely the estimated scope matches what's actually delivered.
Manager, Services Advisors Applied Systems, Inc.Manager, Services AdvisorsChicago, ILRemoteTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. Reporting within the CX Services organization, this leader manages a team of Services Advisors who scope the training, consulting, and technical assistance engagements Applied customers need - work whose success depends on how closely the estimated scope matches what's actually delivered.
Senior Financial Analyst, Technical Software Spend Applied Systems, Inc.Senior Financial Analyst, Technical Software SpendChicago, ILRemote$90,000–$120,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Associate Customer Success Manager Applied Systems, Inc.Associate Customer Success ManagerAtlanta, GARemote$60,000–$85,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Pendo Content Developer Applied Systems, Inc.Pendo Content DeveloperChicago, ILRemote$70,000–$94,000 / yearYour strategic approach to creating in-app messages, walkthrough guides, tool tips, announcements, surveys, and other content will play a pivotal role in enhancing user experience, increasing product adoption, and driving customer success. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Sr. Cloud Platform Engineer (GCP, Azure) Applied Systems, Inc.Sr. Cloud Platform Engineer (GCP, Azure)CARemote$100,000–$160,000 / yearImplement and enforce cloud security controls across Azure (Managed Identity, Private Endpoints, NSG) and GCP (VPC Service Controls, Workload Identity, Binary Authorization, Secret Manager), including workforce and workload identity federation with external IdPs. You will design, build, and operate cloud-native infrastructure at enterprise scale - including landing zone automation, Kubernetes platforms, secrets management, hybrid networking, and application delivery pipelines.
Manager, Services Advisors Applied Systems, Inc.Manager, Services AdvisorsChicago, ILRemote$100,000–$139,000 / yearTo keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. Reporting within the CX Services organization, this leader manages a team of Services Advisors who scope the training, consulting, and technical assistance engagements Applied customers need — work whose success depends on how closely the estimated scope matches what’s actually delivered.
Associate Project Manager Applied Systems, Inc.Associate Project ManagerChicago, IL$60,000–$80,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. We're hiring an entry level Associate Project Manager to join our Activation Services team in a hybrid capacity (3 days in-office a week - Tuesdays to Thursdays) based out of our Chicago office.
Sr. AI Product Manager Applied Systems, Inc.Sr. AI Product ManagerRemote$100,000–$150,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. You understand how AI is reshaping the software development lifecycle - from rapid prototyping and AI-assisted development workflows to autonomous, agentic experiences for end users - and you are ready to bring that lens to EZLynx.
Lead Product Insights Analyst Applied Systems, Inc.Lead Product Insights AnalystRemote$110,000–$140,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. Expert-level SQL skills; proficiency with a BI visualization tool (Tableau strongly preferred) and the ability to build production-grade dashboards stakeholders actually use; strong Excel skills for ad-hoc modeling and fast-turn analyses.
Associate Customer Project Lead Applied Systems, Inc.Associate Customer Project LeadChicago, ILRemote$55,000–$85,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Manager, Customer Support Applied Systems, Inc.Manager, Customer SupportChicago, ILRemote$75,000–$105,000 / yearThat's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. You'll oversee escalated support cases with a strong sense of urgency, partner closely with Development to ensure effective resolution, and identify trends to help drive smarter prioritization.
Financial Analyst Applied Systems, Inc.Financial AnalystChicago, IL$75,000–$93,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Associate Project Lead Applied Systems, Inc.Associate Project LeadChicago, ILRemote$60,000–$80,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. At EZLynx, a division of Applied Systems, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal.
Senior Compensation Analyst Applied Systems, Inc.Senior Compensation AnalystChicago, ILRemote$100,000–$135,000 / yearThat's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. To keep us headed in the right direction, we''re looking for people who see compensation as a lever for fairness and retention, not just a formula to administer, someone who welcomes complexity and brings a point of view.
Manager, Solution Consulting Cytora Applied Systems, Inc.Manager, Solution Consulting CytoraChicago, ILRemote$100,000–$120,000 / yearEnsure your team delivers compelling product demonstrations and proofs of concept for Ivans, Cytora and Applied Systems' carrier solutions, communicating value from both a technical and business perspective to all levels of carrier leadership, including technical stakeholders and C-suite executives. You will coach your team through complex carrier engagements while also rolling up your sleeves on strategic opportunities, leading discovery sessions, delivering compelling product demonstrations and proving the business value of our Ivans, Cytora and Applied solutions.
Manager, Customer Support Applied Systems, Inc.Manager, Customer SupportDallas, TXRemote$75,000–$105,000 / yearThat's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. You'll oversee escalated support cases with a strong sense of urgency, partner closely with Development to ensure effective resolution, and identify trends to help drive smarter prioritization.
Manager, Customer Support Applied Systems, Inc.Manager, Customer SupportAtlanta, GARemote$75,000–$105,000 / yearThat's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. You'll oversee escalated support cases with a strong sense of urgency, partner closely with Development to ensure effective resolution, and identify trends to help drive smarter prioritization.
Revenue Operations Director Applied Systems, Inc.Revenue Operations DirectorChicago, IL$137,500–$160,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Senior Customer Success Manager Applied Systems, Inc.Senior Customer Success ManagerDallas, TX$90,000–$115,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at EZLynx, a division of Applied, we are committed to transforming every facet of agency life by providing the most innovative solutions to improve how independent insurance agents work every day.
Senior Compensation Analyst Applied Systems, Inc.Senior Compensation AnalystChicago, ILRemote$100,000–$135,000 / yearThat’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. To keep us headed in the right direction, we're looking for people who see compensation as a lever for fairness and retention, not just a formula to administer, someone who welcomes complexity and brings a point of view.
Manager, Customer Support Applied Systems, Inc.Manager, Customer SupportChicago, ILRemote$75,000–$105,000 / yearThat’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. You’ll oversee escalated support cases with a strong sense of urgency, partner closely with Development to ensure effective resolution, and identify trends to help drive smarter prioritization.