Partner with various internal teams on plan builds, updates, open enrollment and related questions to facilitate the EDI process seamlesslyAssist in researching discrepancies and reporting between systems and resolve inaccuraciesManage a variety of benefit plan information (retirement, FSA, medical, dental, vision) ensuring plans are established according to client summary plan descriptions, eligibility and termination rulesMaintain consistent communications with customers and vendors to keep them apprised of the status of their outstanding questions/issues or implementation projectsAbility to review, follow and validate integration instructionsAbility to troubleshoot complex data and technical issues where no clear answer is providedAbility to multitask and handle shifting priorities in a fast-paced environmentConsult with team members and identify development needsManage escalated issues and provide timely resolutionBuild and maintain strong vendor relationshipsFunction as a consultant and business partner with other groups internally and externally Minimum QualificationsA bachelor's degree in a technical discipline or the equivalent work experience Experience working in the HR, Payroll or Benefits industryExperience with isolved HCM software3 years of experience in data integration, report writing, payroll industryAdvanced Proficiency in Python (data manipulation, file parsing, automation scripting)Experience with SFTP and API IntegrationsExperience with CSV, fixed-width, EDI 834, JSON, XML formats About isolved®isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Validate benefit plan configuration accuracy and alignment with carrier specificationsCommunicate with customers to coordinate carrier information, review and resolve data discrepancies and communicate technical issues in clear, non-technical language in both verbally and written format.