Help Desk Support Lead Skyward IT Solutions, LLCHelp Desk Support LeadRockville, MDRemoteOpportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand.
NewSystems Administrator Expert GD Information TechnologySystems Administrator ExpertAnnapolis JunctionConfigure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Specialist II (CRS) Computer World Services CorpHelp Desk Specialist II (CRS)Washington, DC$59,000–$70,000 / yearThis position supports end users across multiple channels-including phone, email, chat, remote tools, and in person-and is responsible for resolving incidents beyond the capabilities of entry-level staff. The Specialist II delivers concierge-level service, performs in-depth troubleshooting, documents all work in the ticketing system, and ensures timely resolution in accordance with SLAs, policies, and procedures.
NewSr Information Systems Security Officer (ISSO) - Cloud, Advisor - TS/SCI w/poly PeratonSr Information Systems Security Officer (ISSO) - Cloud, Advisor - TS/SCI w/polyWashington, D.C.$146,000–$234,000 / yearFull timeMust have at least 1 of the following certifications: CISSP, GISP, or CASP+/SecurityX In addition, must have one cloud certification: AWS Security Specialty, CCSP, AWS SA Associate, AZ-500, or Google Professional Cloud Security Engineer. Minimum of 9 years of work experience in a Computer Science or Cybersecurity related field with at least 7 of those years serving as an Information Systems Security Officer (ISSO) at a cleared facility.
Service Desk Technician West 4th StrategyService Desk TechnicianWashington, DCRemote$59,000–$81,000 / yearIn this role, you will perform all duties assigned to Level I Technicians and additionally assist in creating Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials, collaborate with development staff to recreate issues in the test environment and with operations staff on configuration management through Windows Operating System Deployment, and evaluate user requirements and workflows to recommend appropriate information technology solutions. Experience with Microsoft Windows 11, Microsoft Server 2022, Microsoft Office M365 suite, Exchange with Outlook Client, Active Directory, SCCM, SCOM, ServiceNow Help Desk System, Windows Operating System Deployment (OSD), and SAP (basic knowledge of user management).
Service Desk Technician II (Remote) Terrestris Global SolutionsService Desk Technician II (Remote)Washington, DCRemoteAs the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
Service Desk Technician II Terrestris Global SolutionsService Desk Technician IIWashington, DCRemoteAs the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
Cyber Systems Administrator, AI/ML Support TS/SCI w Poly PeratonCyber Systems Administrator, AI/ML Support TS/SCI w PolyLaurel, Maryland$86,000–$138,000 / yearFull timeBenefits: Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan. As part of a collaborative, high-impact integrated product development team, you’ll work on next-generation cyber and AI/ML capabilities hosted on large-scale compute clusters and AWS Cloud infrastructure.
Help Desk Specialist Power3 SolutionsHelp Desk SpecialistMarylandAs a Help Desk Specialist, you will: Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users. Utilize SOPs to perform basic troubleshooting steps to identify the problem, then restart service and /or servers to resolve the issue.
Information Systems Security Engineer (ISSE), Level II OneZero SolutionsInformation Systems Security Engineer (ISSE), Level IIBaltimore, MDFull timeProvide cybersecurity engineering input to development and engineering teams responsible for design, development, integration, modernization, and upgrade of assigned OT, including legacy OT.Interface with Government stakeholders to communicate cybersecurity requirements, technical risks, and mitigation options, and explain their impacts on system performance, operational capability, cost, and schedule in support of Government risk-management decisions. Any one of the following satisfies the requirement:CISSP - Certified Information Systems Security Professional (or CISSP Associate)CSSLP - Certified Secure Software Lifecycle ProfessionalCASP+ - CompTIA Advanced Security PractitionerCertification requirements are subject to confirmation against COMDTINST M2620.2 (series) Appendix D, the controlling USCG certification matrix.
Systems Administrator 1 | TS/SCI w/ poly security clearance Power3 SolutionsSystems Administrator 1 | TS/SCI w/ poly security clearanceAnnapolis Junction, MarylandConfigures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Annapolis Junction, MD · Information Technology We pride ourself on an open, and honest culture in the workplace which builds morale conducive to inspiring growth on our team, while balancing lifestyle by supporting personal and family goals with flexibility.
NewInformation Systems Security Engineer 6836 Metrostar SystemsInformation Systems Security Engineer 6836Washington, DCDesign, implement, and manage security controls for containerized workloads solutions, including image scanning firewalls, intrusion detection/prevention systems, endpoint protection, and encryption mechanisms, runtime protection, role-based access control (RBAC), and network segmentation to ensure the organization''s networks and systems remain secure. Strong experience with designing and building implementations of required security controls (e.g., NIST SP 800-53, RMF, ICD 503, FISMA, FedRAMP); and implementing continuous monitoring and auditing of solutions for compliance with security controls.
Cyber Systems Administrator, AI/ML Support TS/SCI w Poly Peraton IncCyber Systems Administrator, AI/ML Support TS/SCI w PolyLaurel, MD$86,000–$138,000 / yearAs part of a collaborative, high-impact integrated product development team, you'll work on next-generation cyber and AI/ML capabilities hosted on large-scale compute clusters and AWS Cloud infrastructure. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Information System Security Officer (SME), Level III OneZero SolutionsInformation System Security Officer (SME), Level IIIBaltimore, MDFull timeTechnical SkillsNIST SP 800-37 (RMF), 800-53 / 53A / 53B, 800-137 (ISCM), FIPS 199 and FIPS 200DHS 4300A Sensitive Systems Handbook and the DHS Systems Engineering Life Cycle (SELC)Government-designated A&A repositories and tracking tools (e.g., eMASS or successor)DISA Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs)Government-approved vulnerability scanning and compliance tooling (e.g., ACAS/Nessus, SCAP-validated scanners)POA&M development, tracking, and closure, including waiver and risk acceptance packagesOperational Technology (OT), Platform IT (PIT), and industrial control system environments, including constraints on agent-based toolingSecurity Impact Assessments and change management board participationInterconnection documentation: ISAs, MOUs, SLAsContingency planning, contingency plan testing, and disaster recovery failover exercisesAudit log review, audit trigger configuration, and incident reporting workflowsSecurity Readiness Reviews for operating systems and applicationsEducationBachelor's degree in cybersecurity, computer science, information systems, engineering, or a related field. Any one of the following satisfies the requirement:CISSP - Certified Information Systems Security Professional (or CISSP Associate)CISM - Certified Information Security ManagerCGRC - Governance, Risk and Compliance Certification (formerly CAP)CASP+ - CompTIA Advanced Security PractitionerGSLC - GIAC Security Leadership CertificationCCISO - EC-Council Certified Chief Information Security Officer (Level III only)Certification requirements are subject to confirmation against COMDTINST M2620.2 (series) Appendix D, the controlling USCG certification matrix.
Sr. Windows Systems Administrator Axient LLCSr. Windows Systems AdministratorColumbia, MD$145,000–$165,000 / yearAstrion has an exciting opportunity for a highly experienced Senior Windows Administrator to build, secure, and sustain the Windows Server estate, the Windows 11 workstation fleet, and the Active Directory and Windows network services that run across three or more isolated classified networks supporting Department of Defense/Department of War (DoD/DoW) environments in Columbia, MD. The ideal candidate brings deep Windows Server and Active Directory expertise, extensive experience operating inside closed and air-gapped classified enclaves, and a proven record of building and maintaining systems in compliance with Risk Management Framework (RMF), DoD STIG, and Comply-to-Connect (C2C) requirements.
Systems Administrator Peraton IncSystems AdministratorLinthicum, MD$112,000–$179,000 / yearAs the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Other duties may include setting up administrator accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space.
Information System Security Officer Level II OneZero SolutionsInformation System Security Officer Level IIBaltimore, MDFull timeTechnical SkillsNIST SP 800-37 (RMF), 800-53 / 53A / 53B, 800-137 (ISCM), FIPS 199 and FIPS 200DHS 4300A Sensitive Systems Handbook and the DHS Systems Engineering Life Cycle (SELC)Government-designated A&A repositories and tracking tools (e.g., eMASS or successor)DISA Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs)Government-approved vulnerability scanning and compliance tooling (e.g., ACAS/Nessus, SCAP-validated scanners)POA&M development, tracking, and closure, including waiver and risk acceptance packagesOperational Technology (OT), Platform IT (PIT), and industrial control system environments, including constraints on agent-based toolingSecurity Impact Assessments and change management board participationInterconnection documentation: ISAs, MOUs, SLAsContingency planning, contingency plan testing, and disaster recovery failover exercisesAudit log review, audit trigger configuration, and incident reporting workflowsSecurity Readiness Reviews for operating systems and applicationsEducationBachelor's degree in cybersecurity, computer science, information systems, engineering, or a related field. Any one of the following satisfies the requirement:CGRC - Governance, Risk and Compliance Certification (formerly CAP)CISSP - Certified Information Systems Security Professional (or CISSP Associate)CISM - Certified Information Security ManagerCASP+ - CompTIA Advanced Security PractitionerGSLC - GIAC Security Leadership CertificationSecurity+ CE - CompTIA Security+ Continuing Education (Level I only)Certification requirements are subject to confirmation against COMDTINST M2620.2 (series) Appendix D, the controlling USCG certification matrix.
Help Desk Technician II - TS/SCI W/ poly GD Information TechnologyHelp Desk Technician II - TS/SCI W/ polyAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Service Desk Manager/Quality Assurance Computer World Services CorpService Desk Manager/Quality AssuranceWashington, DC$119,000–$140,000 / yearThis role integrates technical leadership, operational management, quality assurance, and customer service oversight to ensure services are delivered in accordance with contract requirements, industry best practices, and established Service Level Agreements (SLAs). Responsibilities include ensuring timely and accurate troubleshooting across hardware, software, email, printer, directory, and desktop application issues, as well as managing staffing, training, reporting, and the consistent achievement of service quality and SLA targets.
Service Desk Manager/Quality Assurance Computer World ServicesService Desk Manager/Quality AssuranceWashington, District of Columbia$119,000–$140,000 / yearThis role integrates technical leadership, operational management, quality assurance, and customer service oversight to ensure services are delivered in accordance with contract requirements, industry best practices, and established Service Level Agreements (SLAs). Responsibilities include ensuring timely and accurate troubleshooting across hardware, software, email, printer, directory, and desktop application issues, as well as managing staffing, training, reporting, and the consistent achievement of service quality and SLA targets.