Service Desk Technician West 4th StrategyService Desk TechnicianWashington, DCRemote$59,000–$81,000 / yearIn this role, you will perform all duties assigned to Level I Technicians and additionally assist in creating Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials, collaborate with development staff to recreate issues in the test environment and with operations staff on configuration management through Windows Operating System Deployment, and evaluate user requirements and workflows to recommend appropriate information technology solutions. Experience with Microsoft Windows 11, Microsoft Server 2022, Microsoft Office M365 suite, Exchange with Outlook Client, Active Directory, SCCM, SCOM, ServiceNow Help Desk System, Windows Operating System Deployment (OSD), and SAP (basic knowledge of user management).
IT Support Technician SpaceXIT Support TechnicianWashington, DC$29–$35 / hourTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
IT Support Technician, VIP Support SpaceXIT Support Technician, VIP SupportWashington, DC$29–$35 / hourTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
Associate University Registrar, Systems & Curriculum University of the District of ColumbiaAssociate University Registrar, Systems & CurriculumWashington, DCThe Associate University Registrar collaborates with Information Technology, Enrollment Management, faculty, and external partners to ensure the integrity of academic records, curriculum data, transfer credit management, and degree requirements while promoting operational excellence, compliance, and exceptional student service. The Associate University Registrar for Systems & Curriculum provides strategic leadership for the administration, optimization, and continuous improvement of the University's student information systems, curriculum management processes, degree audit technologies, and transfer credit operations.
IT Service Mgr ValidaTek IncIT Service MgrArlington, VASummary: ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Washington Rural Healthcare IT and HIM Leadership Opportunities Rural Staffing ServicesWashington Rural Healthcare IT and HIM Leadership OpportunitiesWashington, WashingtonRural Staffing Services partners with rural hospitals, clinics, public hospital districts, and community healthcare organizations throughout Washington to identify experienced information technology and health information leaders who understand the unique needs of rural healthcare. These opportunities may include leadership within Critical Access Hospitals, Rural Health Clinics, Federally Qualified Health Centers, public hospital districts, community hospitals, long-term care organizations, and integrated rural healthcare systems.
IT Cloud Security Analyst Futrend TechnologyIT Cloud Security AnalystBethesda, MarylandHands-on work experience with automation, security event correlation, asset inventory tracking and SEIM management (preferably in SPLUNK), utilizing scripting or programming such as PowerShell, Bash, Python or equivalent and use of APIs. Monitor cloud environments for security events, anomalies, and configuration drift using SIEM (e.g., Splunk), conduct vulnerabilities assessments, track remediation and maintain dashboards with measurable metrics to report overall security posture.
NewIT Cloud Security Analyst August SchellIT Cloud Security AnalystBethesda, MDPreferred Qualifications Hands-on work experience with automation, security event correlation, asset inventory tracking and SEIM management (preferably in SPLUNK), utilizing scripting or programming such as PowerShell, Bash, Python or equivalent and use of APIs. Monitor cloud environments for security events, anomalies, and configuration drift using SIEM (e.g., Splunk), conduct vulnerabilities assessments, track remediation and maintain dashboards with measurable metrics to report overall security posture.
IT Service Desk Analyst I Xometry IncIT Service Desk Analyst INorth Bethesda, MD$55,000–$70,000 / yearIn this role, you will provide first and second-level technical support to end-users across multiple channels (Slack, Jira Service Management, and in-person), efficiently diagnosing and resolving a wide range of IT issues. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
IT Operations Manager AMERICAN SYSTEMSIT Operations ManagerArlington, VirginiaFull timeThe role trains and coaches help desk personnel, monitors service levels and customer experience, serves as an escalation point for critical or unusual issues, and uses performance data, post-incident reviews, and root-cause analysis to improve service quality. Through disciplined use of information technology service management processes and tools, the Help Desk Specialist Manager promotes timely restoration of service, accurate ticket handling, effective knowledge transfer, and continual service improvement.
IT Coordinator/Legal Multimedia Specialist Neal R Gross & CoIT Coordinator/Legal Multimedia SpecialistWashington, DCAs a trained Legal A/V Technician, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company.
IT Coordinator/Legal Multimedia Specialist Neal R. Gross & Co., Inc.IT Coordinator/Legal Multimedia SpecialistWashington, DCAs a trained Legal A/V Technician, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company.
IT Network Engineer MedVanta CareersIT Network EngineerBethesda, MarylandOur services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. In addition to remote support and infrastructure management, this position includes hands-on field service work at office and clinical locations to install, troubleshoot, and maintain network and endpoint systems.
NewIT Vulnerability Management Lead / Senior Security Analyst August SchellIT Vulnerability Management Lead / Senior Security AnalystBethesda, MDFull timeSkilled at bridging gaps between program staff, executives, technology teams, and external security vendors to successfully achieve organizational security objectives with a demonstrated ability to align technical, security, and business stakeholders across the organization. Desired Qualifications: Experience with scripting and automation (e.g., Python, PowerShell) to automate scanning tasks, reporting, and API integrations; administration and operation of security scanning and vulnerability management platforms such as Nessus.
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information TechnologyAssociate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret requiredWashingtonOur work depends on an Associate Help Desk Technician joining our team to bring professionalism, a white-glove customer service mindset, and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
IT Specialist Omniscius ConsultingIT SpecialistFt. Meade, MDFull timeMinimum five (5) years of experience supporting information technology operations, communications systems, operations centers, network operations centers (NOC), security operations centers (SOC), help desk operations, or similar technical environments. Experience establishing, scheduling, operating, and troubleshooting Video Teleconference (VTC) systems, including Microsoft Teams, Cisco, Zoom, Polycom, or similar collaboration platforms.
Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information TechnologyJunior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret requiredWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Our work depends on a Junior Help Desk Technician joining our team to bring routine troubleshooting capabilities, a dedication to white-glove service delivery, and professionalism to a fast-paced environment.
Helpdesk Specialist Master GoIntellectsHelpdesk Specialist MasterWashington, District of ColumbiaHelpdesk Specialist Master - Long-Term Contract (Government) Position Title: Helpdesk Specialist Master Work Arrangement: Onsite Worksite Address: Washington, DC Interviews: Webcam Only Required Experience: 16 Years. This role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams.
Help Desk Specialist - Level 2 Stratum NetworksHelp Desk Specialist - Level 2Annapolis Junction, MarylandAs leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks. S TRATUM NETWORKS OVERVIEW: Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions.
Help Desk Specialist I Shift Lead (Copyright) Computer World ServicesHelp Desk Specialist I Shift Lead (Copyright)Washington, District of Columbia$55,000–$65,000 / yearJob Description The Help Desk Specialist I – Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. $55,000 - $65,000 a year The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.