Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information TechnologyJunior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret requiredWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Our work depends on a Junior Help Desk Technician joining our team to bring routine troubleshooting capabilities, a dedication to white-glove service delivery, and professionalism to a fast-paced environment.
Help Desk Specialist - Level 2 Stratum NetworksHelp Desk Specialist - Level 2Annapolis Junction, MarylandAs leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks. S TRATUM NETWORKS OVERVIEW: Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions.
Help Desk Specialist I Shift Lead (Copyright) Computer World ServicesHelp Desk Specialist I Shift Lead (Copyright)Washington, District of Columbia$55,000–$65,000 / yearJob Description The Help Desk Specialist I – Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. $55,000 - $65,000 a year The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.
NewLinux Systems Admin L2 Jovian ConceptsLinux Systems Admin L2Annapolis Junction, Annapolis JunctionConfigure and manage Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Systems Admin L2 Jovian ConceptsSystems Admin L2Annapolis Junction, Annapolis JunctionConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Linux Systems Admin L2 -3 Jovian ConceptsLinux Systems Admin L2 -3Annapolis Junction, Annapolis JunctionConfigures and manages LINUX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage LINUX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Systems Administrator 2 | TS/SCI w/ poly security clearance Power3 SolutionsSystems Administrator 2 | TS/SCI w/ poly security clearanceAnnapolis Junction, MarylandConfigures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. -Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Systems Administrator L2 Power3 SolutionsSystems Administrator L2MarylandConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Systems Administrator L2 Technology Resource ExpertsSystems Administrator L2MarylandConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
System Administrator 2 UnisitySystem Administrator 2Annapolis Junction, MarylandConfigures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
System Administrator Level 2 (Infrastructure Security) WOOD Consulting ServicesSystem Administrator Level 2 (Infrastructure Security)Ft. Meade, Maryland$150,000–$215,000 / yearConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. You’ll work hands‑on with both Windows and UNIX environments, install and configure operating systems, fine‑tune system performance, and implement improvements that enhance reliability across the organization.
Service Desk Technician L2 Milestone Technologies IncService Desk Technician L2Washington, DCLead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service. We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well.
System Administrator (Level 2) Assured Information Security, Inc.System Administrator (Level 2)MD$150,000–$175,000 / yearCreation of automation scripts for configuration, backup, and restoration using well known scripting languages (Bash/Perl) Performing Puppet system administration Installing software from YUM repositories, RPM Files, tar-balls, or source code Researching, acquiring, and applying IAVA patches Unix/Linux command line VMWare architecture, Installation and configuration. Configure and manage UNIX and Windows (or other applicable) operating systems and install/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Tier 2 APR After Hours Support OBXtek IncTier 2 APR After Hours SupportWashington D.C., DCRemoteThis role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. Diagnose, troubleshoot and resolve issues related to VPN connectivity, Azure Virtual Desktop, password resets, and USDA-approved desktop software.
Tier 2 APR After Hours Support OBXtek Inc.Tier 2 APR After Hours SupportWashington D.C., District Of ColumbiaRemoteFull timeThis role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. Offer end-user training on Microsoft Office 365 and SharePoint Online. is staffing for a Tier 2 Advanced Problem Resolution (APR) IT Support Specialist .
Sr. Information Systems Specialist Expert In Recruitment SolutionsSr. Information Systems SpecialistWashington, DCThe candidate should demonstrate strong technical knowledge and experience with ServiceNow, M365 applications and have experience supporting Client Desktops/Laptops/Tablets and Microsoft Windows Desktop OS. At least five years of overall IT experience, including a minimum of three years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ServiceNow.
Unclassified Help Desk Manager - Top Secret clearance GD Information TechnologyUnclassified Help Desk Manager - Top Secret clearanceWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital.
Help Desk Program Manager GD Information TechnologyHelp Desk Program ManagerWashingtonExperience: 10+ years of prior Help Desk experience with a minimum of 5 years’ experience related to quality performance of ITSM services and supervising Help Desk employees; experience leading people and managing large cross-functional teams; experience developing strategies to mitigate issues and risks. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Manager Client Solution Architects LLCHelp Desk ManagerWashington, DCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Help Desk Lead/CAB Manager ValidaTek IncHelp Desk Lead/CAB ManagerArlington, VASummary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.