Company ConfidentialHelp Desk Specialist Company ConfidentialHelp Desk SpecialistFalls Church, VAFull timeThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
ARCTICOM LLCSystems Administration (Operations Support Specialist) ARCTICOM LLCSystems Administration (Operations Support Specialist)Quantico, VAArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
System OneSenior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
ARCTICOM LLCSenior System Engineer ARCTICOM LLCSenior System EngineerQuantico, VARemoteThis position requires at least 8+ years’ experience supporting networking for DoD Command and Control Systems such as Multisource Correlator Tracker (MSCT), Common Aviation Command and Control System (CAC2S), Air Defense System Integrator (ADSI), or Theater Battle Management Core System (TBMCS). Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services.
LeidosTFDM Technical Triage Manager – AIMS & Help Desk LeidosTFDM Technical Triage Manager – AIMS & Help DeskGaithersburg, MD$107,900–$195,050The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide NextGen Air Traffic Control capabilities to improve air traffic operations in the National Airspace System (NAS). If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
LeidosSystems Engineer LeidosSystems EngineerWashington, DC$107,900–$195,050If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. • The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.
Govcio LLCNewSenior Information Systems Security Engineer Govcio LLCSenior Information Systems Security EngineerAlexandria, VA$135,000–$165,000Overview: GovCIO is currently hiring for a Senior Information Systems Security Engineer to support cybersecurity, compliance, and risk management activities supporting the U.S. Coast Guard (USCG). Responsibilities: As a Senior Information Systems Security Engineer, you will serve as a senior technical contributor for the cybersecurity posture, compliance framework, and risk management initiatives.
LeidosNewJBAB Operations Manager LeidosJBAB Operations ManagerWashington, DC$116,350–$210,325In this mission we provide support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. This includes all aspects of Field Services (job control, desktop support, help desk, voice support, routine requirements, technical refresh, personal wireless and overall customer service) as well as continuity of operations, office stand-ups, and VTC installations.
General Dynamics CorpNCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearance General Dynamics CorpNCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearanceQuantico, VA$122,400–$165,600 / yearFurther responsibilities include: assigning and overseeing the installation and maintenance of end-user devices, including desktops, laptops, printers, peripherals, and mobile devices, ensuring proper functionality and security; maintaining an up-to-date database of IT equipment; Oversee troubleshooting efforts conducted by the team, ensuring the effective consultation with users via phone, email, or self-service tickets. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
Company ConfidentialInformation System Project Management Analyst - Majestic -26711 Company ConfidentialInformation System Project Management Analyst - Majestic -26711Springfield, VA$102,831–$155,000Full timeInformation Systems Project Management 5: 15 years relevant experience with Bachelors in related field; 13 years relevant experience with Masters in related field; 10 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 19 years relevant experience. Information Systems Project Management 4: 9 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field; or High School Diploma or equivalent and 13 years relevant experience.
Company ConfidentialInformation Systems Security Manager ISSM (Engineer Info Assurance 5) Company ConfidentialInformation Systems Security Manager ISSM (Engineer Info Assurance 5)Fairfax, VA$153,605–$184,124Full timeHII - Mission Technologies is currently seeking a SME Information System Security Manager (ISSM) to work out of Fairfax, VA in support of the DoD/DoW Advana War Data Platform designed to aggregate operational, intelligence, logistics, and sensor data from multiple domains, enable Joint All-Domain Command and Control (JADC2) by providing a common data fabric, and support AI/ML applications for predictive analytics, targeting, and mission planning. • 15 years relevant experience with Bachelors in related field; 13 years relevant experience with Masters in related field; 10 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 19 years relevant experience.
Company ConfidentialComputer/Network Security Systems Specialist (Lead) Company ConfidentialComputer/Network Security Systems Specialist (Lead)Fort Belvoir, VA$106,681–$246,980Full timeWill analyze site survey reports, recommend network modernization upgrades, craft network architectures, and assist operations leads in creating deployment plans and executing capability roll outs. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Company ConfidentialInformation Systems Technical Analyst, Majestic-26729 Company ConfidentialInformation Systems Technical Analyst, Majestic-26729Fort Belvoir, VA$73,193–$135,000Full timeResponsible for information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and related disciplines. As a Cyber Network Analyst, you'll play a pivotal role in protecting our digital assets and strengthening our security posture through proactive monitoring, analysis, and implementation of cutting-edge security solutions.
Company ConfidentialInformation Systems Technical Analyst, Majestic Company ConfidentialInformation Systems Technical Analyst, MajesticSpringfield, VA$88,639–$110,000Full timeResponsible for information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and related disciplines. As a Info Sys Tech Analyst, you'll play a pivotal role in protecting our digital assets and strengthening our security posture through proactive monitoring, analysis, and implementation of cutting-edge security solutions.
J & J Maintenance, Inc.3rd Shift Service Order Dispatcher J & J Maintenance, Inc.3rd Shift Service Order DispatcherBethesda, MDThis role ensures all incoming service requests, and facility issues are logged, prioritized, and dispatched with accuracy and urgency to maintain safe, uninterrupted operations in a mission critical military healthcare environment. Job Summary: The 3rd Shift Call Center Dispatcher provides continuous overnight coverage for the Facilities Call Center supporting Walter Reed National Military Medical Center.
CBRE Government & Defense Services3rd Shift Service Order Dispatcher CBRE Government & Defense Services3rd Shift Service Order DispatcherBethesda, MarylandThis role ensures all incoming service requests, and facility issues are logged, prioritized, and dispatched with accuracy and urgency to maintain safe, uninterrupted operations in a mission critical military healthcare environment. THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN CBRE GOVERNMENT & DEFENSE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE’S AT WILL EMPLOYMENT RELATIONSHIP WITH CBRE GOVERNMENT & DEFENSE SERVICES.
Northrop Grumman CorpSystems / Principal Systems Integration & Test Engineers (SI&T) - 3rd Shift Northrop Grumman CorpSystems / Principal Systems Integration & Test Engineers (SI&T) - 3rd ShiftBaltimore, MD$87,600–$131,400 / yearQualified Systems Integration, Test & Evaluation (SITE) engineers will perform hands-on integration and testing of sophisticated RF sensor systems, including both hardware and software components in development and production environments; Synthesize internal and external customer needs and requirements into system tests that acknowledge technical and schedule constraints; Participate in the development and execution of comprehensive test plans, procedures, and schedules for verifying system requirements; participate in I&T readiness reviews, design reviews and conducts audits of I&T program facilities; Coordinate integrated testing activities that may include environmental, reliability and the occasional flight test; Review and evaluate test requirements to ensure completeness of test program; Perform analysis of test results and prepares comprehensive reports; Use modeling and simulation tools to expedite testing of individual units before all system components are available and for troubleshooting and repair of failed units. Collaborate with software, firmware, and hardware teams to understand expected unit level and system level behavior to define test cases and define & develop test capabilities that exercise and stress respective software and hardware capabilities.
GXO Logistics Worldwide, LLCDriver CDL - 3rd Shift GXO Logistics Worldwide, LLCDriver CDL - 3rd ShiftManassas, VAFull timeOur greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Pay rates starting at $30.50 per hour plus overtime pay available after 40 worked hours per week .
Chugach Government SolutionsHVAC Mechanic (3rd Shift) Chugach Government SolutionsHVAC Mechanic (3rd Shift)ANNAPOLIS JUNCTION, MarylandMaintains numerous mechanical, electrical and electronic components; including chillers, compressors, motors, boilers, oil, and propane fired furnaces, heaters, pumps, fans, ducts, pneumatic systems, VAVs, VFDs, pipes, steam, condensate, thermostats, switches etc and associated components for various manufacturers, i.e. York, McQuay, Trane, Carrier, etc. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.
Chugach Government SolutionsBuilding Maintenance Plumber (3rd Shift) Chugach Government SolutionsBuilding Maintenance Plumber (3rd Shift)ANNAPOLIS JUNCTION, MarylandThe Plumber maintains various mechanical supply and drains lines; to include clearing clogged lines, repair or replacement of plumbing fixtures, conduct preventative maintenance on pumps, water filters, water heaters, high and low pressure steam lines, gas lines, gas meters, gas fixtures, gas regulators, vessels, drains and other plumbing appliances. Cuts openings in walls and floors to accommodate pipe and pipe fittings, using hand tools and power tools, cuts and threads pipe, using pipe cutters, cutting torch, and pipe-threading machine, bends pipe to required angle by use of pipe bending machine, or other means.
Washington University in St LouisCustodian I (PRN) - Relief Staff (2nd & 3rd shift) - EPO-Medicine Washington University in St LouisCustodian I (PRN) - Relief Staff (2nd & 3rd shift) - EPO-MedicineWashingtonBathroom Cleaning, Cleaning Equipment, Customer Service, Disinfecting, Floor Care, Following Instructions, Housekeeping, Infection Prevention, Organizational Commitment, Professional Integrity, Recycling, Sanitization, Strive for Excellence, Teamwork, User Instructions, Working IndependentlyGrade. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
Washington University in St LouisCustodian I (3rd shift) - OFMD Washington University in St LouisCustodian I (3rd shift) - OFMDWashingtonOFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission.
Xanitos IncFloor Technician 3rd Shift Full-Time Xanitos IncFloor Technician 3rd Shift Full-TimeKensington, MDPart timeThe results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service.
Xanitos IncNewFloor Care Technician Full-Time 3rd Shift Full-Time Xanitos IncFloor Care Technician Full-Time 3rd Shift Full-TimeGaithersburg, MDPart timeThe results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service.
Xanitos IncNewFloor Technician Full-Time 3rd Shift Xanitos IncFloor Technician Full-Time 3rd ShiftUpper Marlboro, MDPart timeThe results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service.
J & J Worldwide Services3rd Shift Service Order Dispatcher J & J Worldwide Services3rd Shift Service Order DispatcherBethesda, MDPart timeThis role ensures all incoming service requests, and facility issues are logged, prioritized, and dispatched with accuracy and urgency to maintain safe, uninterrupted operations in a mission critical military healthcare environment. THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN CBRE GOVERNMENT & DEFENSE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE’S AT WILL EMPLOYMENT RELATIONSHIP WITH CBRE GOVERNMENT & DEFENSE SERVICES.
Washington University in St LouisControl Room Technician III (3rd shift) - EPO-Medicine Washington University in St LouisControl Room Technician III (3rd shift) - EPO-MedicineWashingtonBuilding Automation Systems, Climate Control, Commercial HVAC Systems, Communication, Computer Literacy, Cooling Towers, Customer Service, Exhaust Systems, Johnson Controls Metasys, Lifting Equipment, Maintenance Repair, Organizational Commitment, Physical Abilities, Prioritization, Professional Integrity, Strive for Excellence, Teamwork, Troubleshooting, Working IndependentlyGrade. Utilizes building automation logic to optimize 32 chillers in 9 chilled water plants to the most efficient configuration to best support the cooling demand across 26 central buildings, in alignment with overall campus carbon emissions reduction efforts, while minimizing electrical demand charges.
CintasProduction Associate - Utility IV - 3rd Shift CintasProduction Associate - Utility IV - 3rd ShiftLandover, MD$20.65–$25.80 / hourWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Cintas CorpProduction Associate - Utility IV - 3rd Shift (Landover, MD, US, 20785) Cintas CorpProduction Associate - Utility IV - 3rd Shift (Landover, MD, US, 20785)Landover, MD$20.65–$25.80 / hourWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
IDA Systems and Analyses CenterFT 3rd Shift Sr. Security Guard - CCS IDA Systems and Analyses CenterFT 3rd Shift Sr. Security Guard - CCSBowie, MD$42,291–$67,666 / yearDue to the nature of the work and the need for occasional extended coverage, this position requires flexibility in working overtime or outside of the regularly scheduled shift, as authorized by the Security Manager or ACSSO. Mission-oriented work at a non-profit that supports and protects our Nation's warfighters; as a non-profit, IDA employees are eligible for Public Service Loan Forgiveness (PSFL).
IDA Systems and Analyses CenterSecurity Officer (3rd Shift) IDA Systems and Analyses CenterSecurity Officer (3rd Shift)Alexandria, VA$42,291–$67,666 / yearThe Institute for Defense Analyses (IDA) operates three Federally Funded Research and Development Centers supporting federal decision making - two serving the Department of War and one serving the Office of Science and Technology Policy in the Executive Office of the President of the United States. A strong employee and corporate culture of work-life balance, including commitment to average 40-hour work weeks through flex time, partial telework options, and expectation of communication only during core business hours.
Idexx Laboratories IncHematology Laboratory Technician - 3rd Shift Idexx Laboratories IncHematology Laboratory Technician - 3rd ShiftGlen Burnie, MDAn innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. What you'll be doing as a Hematology Laboratory Technician: You will use automated analyzers, microscopes and other laboratory diagnostic tools to perform analyses and tests that diagnose animal illnesses, injuries and diseases in support of veterinarian animal treatment.
Covington & Burling LLPIT Help Desk Manager Covington & Burling LLPIT Help Desk ManagerWashington, DC$122,400–$153,000 / yearITIL v4 Knowledge & Experience 7 years of relevant experience ideally in a large Law Firm setting a comparable professional services organization or a legal information services provider Demonstrated experience leading an IT Support team or function Duties and Responsibilities Oversees the Firms global IT Help Desk Tier 1 & Tier 2 staff to provide timely accurate and courteous technology support Works with lawyers staff clients and other departments to provide responsive and customer -oriented service that meets or exceeds expectations Contributes to the design development and ongoing support of the IT Service Catalog along with defined SLAs owners and fulfillment processes Actively partners with the Director of Service Management and other cross -functional IT leads to define implement measure and continuously enhance ITSM processes for the IT Help Desk e.g. To be granted access pursuant to US Export Control laws candidate must be either a a United States citizen or national b a person lawfully admitte d for permanent residence of the United States i.e. Green Card" holder or c an INS -approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible and if not yet naturalized i s still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws.
PeopleNTech LLCPennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) PeopleNTech LLCPennDOT - HDA3 A4 SC3 (Tier 1 Help Desk)Alexandria, VAThis position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at-. • Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.
Digital Management LLCIT Solution Center (ITSC) Manager, Help Desk Digital Management LLCIT Solution Center (ITSC) Manager, Help DeskQuantico, VAWith a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results.
NTT Global Data Centers AmericasNew3544 - Data Center IT Infrastructure Technician NTT Global Data Centers Americas3544 - Data Center IT Infrastructure TechnicianAshburn, VirginiaThe Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals).What we are looking for . Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
Peraton IncIT Operations Infrastructure Services Lead (ISL) Peraton IncIT Operations Infrastructure Services Lead (ISL)Riverdale, MD$135,000–$216,000 / yearPeraton is seeking an experienced IT Operations Infrastructure Services Lead (ISL) to join our national intelligence program in Northern Virginia that delivers engineering, application development, deployment, operations, upgrades and sustainment of products and services to achieve our client''s Global Missions. Strong experience in network administration to include the design, engineering, technical documentation, implementation, troubleshooting, and repair of network systems (routing, switching, firewall and voice instruments).
K2 StaffingIT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MARYLANDWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .
Guidance ResidentialNewIT Support Coordinator (On-site) Guidance ResidentialIT Support Coordinator (On-site)Reston, VAWe are currently seeking a full-time on site IT Support Coordinator to assist the IT Help Desk in all desktop-related issues, and provides onsite as well as remote support to end users as directed. Provide responsive help desk support by monitoring, prioritizing, and resolving user requests through the Jira ticketing system, ensuring timely communication, issue resolution, and adherence to established service levels.
Otoe Missouria GroupSenior IT Systems Engineer Otoe Missouria GroupSenior IT Systems EngineerWashington, DC, DCThe ideal candidate is a hands-on engineer—not a help desk technician—with strong experience in systems engineering, security integration, and federal compliance frameworks. Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries.
Amity FoundationIT Help Desk Analyst I (onsite Los Angeles) Amity FoundationIT Help Desk Analyst I (onsite Los Angeles)3763 South Hill St. LA CA 90007, Washington$50,000–$65,000 / yearThe ideal candidate brings strong technical skills, a proactive service mindset, and prior experience working in nonprofit or mission-driven environments serving vulnerable populations, including affordable housing, mental health, or substance use disorder (SUD) with the ability to operate professionally, empathetically, and discreetly. Demonstrated work experience in a nonprofit or mission-driven setting supporting vulnerable populations, including affordable housing, mental health, substance use disorder (SUD), or similar community-based services, is strongly preferred.
US Department of Health and Human ServicesProgram Management Specialist (IT and Systems) US Department of Health and Human ServicesProgram Management Specialist (IT and Systems)Washington, DC$102,415–$133,142 / yearSpouse of a service member who incurred a 100% disability because of the service members active duty service, you are required to submit a copy of your spouses DD-214 and a copy of documentation from the Department of Veterans Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
CACI International IncIT Help Desk Manager CACI International IncIT Help Desk ManagerNational Harbor, MD$84,900–$178,400 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The ideal candidate will have extensive experience in applying ITIL best practices to service delivery in a similar, enterprise environment and a track record of meeting or exceeding contractual service level agreements.
Northwest Federal Credit UnionIT Service Desk Technician II Northwest Federal Credit UnionIT Service Desk Technician IIHerndon, VirginiaCategorize and prioritize incoming calls and self-service submissions to the IT Service Desk to ensure user and member needs are addressed in a timely and effective manner, and in accordance to established Service Level Agreements (SLA’s). This position manages user accounts and access across multiple systems maintained by the IT Service Desk and serves as the main point of contact between users and IT service providers.
CACIIT Help Desk Manager CACIIT Help Desk ManagerNational Harbor, MarylandPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The ideal candidate will have extensive experience in applying ITIL best practices to service delivery in a similar, enterprise environment and a track record of meeting or exceeding contractual service level agreements.
Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
District Of ColumbiaSupervisory IT Specialist (Deputy CIO) District Of ColumbiaSupervisory IT Specialist (Deputy CIO)Washington, DCPursuant to Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security-sensitive positions are subject to the following checks and tests: Criminal background check, Traffic record check, and Consumer credit check (as applicable), Reasonable suspicion drug and alcohol test, and post-accident or incident drug and alcohol test. If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.
Phaxis LLCIT Service Desk Manager (Hands-On, Multi-Location Leadership) Phaxis LLCIT Service Desk Manager (Hands-On, Multi-Location Leadership)Washington, DC$160,000–$190,000 / yearThis role is responsible for managing daily service desk operations across multiple locations while actively participating in ticket resolution, escalation management, and continuous service improvement. The ideal candidate combines strong leadership capabilities with deep technical expertise, thrives in a fast-paced environment, and is passionate about delivering exceptional end-user support.
ActioNet IncTier 2 - Mid-Level Desk Side Support - IT Specialist ActioNet IncTier 2 - Mid-Level Desk Side Support - IT SpecialistWashington, DC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.