Washington It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Washington, D.C.
Looking for the cosmopolitan city life? Washington, D.C., has it all—combining history, politics, and culture to generate a distinctively energized metro atmosphere. And there's much more to the nation's capital than governmental concerns. Locals will tell you how well-developed the city is, with high-caliber museums (and architectural feats within and bordering the National Mall), loads of restaurants to satisfy any true foodie, convenient public transportation, and opportunities for green-space adventures in national and state parks right outside the urban core.
Washington, D.C., jobs are also expected to grow by 33.7% in the next 10 years (a faster rate than the U.S. average of 33.5%), so now's a great time to make a career move. Cost of living is higher than the national average, but that isn't unusual, given the nature of the location (and you're likely to find a higher-paying job here as well). Additionally, employment and housing possibilities are plentiful in the greater D.C. area, with headquarters for various businesses, corporate sprawls, and government contractors. So you may want to explore nearby Alexandria in Virginia and Bowie, Rockville, and Annapolis in Maryland for further job openings too.
Update Your Washington It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Washington, D.C.?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Washington, D.C., as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Washington is $62,488 per year, which is 24% higher than the national average.
Find Your Next Washington It Support Specialist Job. Monster Can Help Get You Started
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