Applies broad knowledge of workflows, digital asset management, problem solving, designing and implementing workflow procedures and quality control to handle assigned accounts, including complex, high volume or high-profile customer accounts, with minimal supervision. Knowledge of administrative software, including Microsoft Office (Excel, Word, PowerPoint); basic working knowledge of design or development skills/software (Adobe Creative Suite, including InDesign, Illustrator, Photoshop, and Acrobat) a plus but not required.