Kforce Inc.Accounting and Finance Specialist Kforce Inc.Accounting and Finance SpecialistParsippany, NJ$100,000–$125,000The Specialist will lead and coordinate finance-related projects in partnership with cross-functional teams to support accurate financial reporting and a strong control environment. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Vaco LLCNewFinancial Reporting and Accounting Specialist Vaco LLCFinancial Reporting and Accounting SpecialistPrinceton, NJ$50–$60Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
St. Luke's Health Network, Inc.Accounts Receivable Specialist I St. Luke's Health Network, Inc.Accounts Receivable Specialist ISellersville, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
St. Luke's Health Network, Inc.Accounts Receivable Specialist- Hospital Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist- Hospital BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
St. Luke's Health Network, Inc.Accounts Receivable Specialist- Professional Radiology Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist- Professional Radiology BillingAllentown, PARemoteFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
St. Luke's Health Network, Inc.Accounts Receivable Specialist- Physician Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist- Physician BillingAllentown, PARemoteFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
St. Luke's Health Network, Inc.NewAccounts Receivable Specialist - Hospital Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist - Hospital BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
JobotNewAccounts Receivable Representative JobotAccounts Receivable RepresentativeEast Brunswick, NJ$23–$24 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a keen eye for detail and a passion for numbers, you will play a crucial role in maintaining our financial health and helping us achieve our strategic goals.
Kforce Inc.NewAccounting Associate Kforce Inc.Accounting AssociateMadison, NJ$65,000–$77,000Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
JouléNewRisk Based Quality Management (RBQM) Specialist JouléRisk Based Quality Management (RBQM) SpecialistPlainsboro Township, NJRemoteLead development of Risk Assessment & Mitigation Plans, including Critical-to-Quality (CtQ) factors, Key Risk Indicators (KRIs), PQTLs, and monitoring strategies. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
JouléNewTechnical Documentation Specialist JouléTechnical Documentation SpecialistBranchburg, NJ$25–$28.17 / hourPerforming meticulous proofreading to ensure accuracy in scientific terminology, unit conversions, and symbol usage; adhering to ISO 13485, FDA 21 CFR Part 820, and IVDR. Utilizing advanced Microsoft Word skills for complex document structures (nested numbering, cross-references, tables, multi-language layouts).
Bakerly LLCNewRegulatory Compliance Specialist Bakerly LLCRegulatory Compliance SpecialistEaston, PAThis role supports corporate regulatory compliance programs, labeling compliance, external certification management, and regulatory monitoring, while collaborating with R&D, QA, Procurement, Sales, and Plant Quality teams. The Regulatory & Compliance Specialist ensures that Bakerly products, processes, and external partners comply with applicable food regulations, certification requirements, and customer regulatory expectations.
Company ConfidentialNewAccounts Payable Specialist Company ConfidentialAccounts Payable SpecialistPrinceton, NJFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
B. BRAUN MEDICAL (US) INCNewCustomer Master Data Specialist I B. BRAUN MEDICAL (US) INCCustomer Master Data Specialist IAllentown, PA$46,000–$51,000 / yearFrequently: Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting, Talking - ordinary, loud/quick. Research and verify customer information, respond to customer and sales force inquiries, update license information, communicate information to customers, sales representatives, distributor representatives, contracts, Bids, credit adjustments and Customer Support.
RWJ New BrunswickNewCardio Vascular Invasive Specialist, RCIS, or Radiologic Tech RWJ New BrunswickCardio Vascular Invasive Specialist, RCIS, or Radiologic TechNew Brunswick, NJ$42.34–$54.89 / hourRWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. The cardiovascular technician assists in the delivery of care to the patient undergoing cardiac catheterization ensuring optimum patient outcomes while achieving patient and family satisfaction.
1BritcomAccounting Assistant 1BritcomAccounting AssistantRockaway, NJ$50,000–$63,000 / yearActual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.
St. Luke's Health Network, Inc.Education Specialist, BSN - PT (24 hrs/week) - Warren & Easton Campuses St. Luke's Health Network, Inc.Education Specialist, BSN - PT (24 hrs/week) - Warren & Easton CampusesPhillipsburg, NJ$69,450–$111,120 / yearPart timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.
JobotNewSenior Accountant JobotSenior AccountantFreemansburg, PA$75,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role will be responsible for supporting month-end close activities, financial reporting, cost accounting functions, and overall accounting operations within a fast-paced manufacturing environment.
Vaco LLCNewChief Financial Officer Vaco LLCChief Financial OfficerNew Brunswick, NJ$275,000–$300,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Sunbelt RentalsOutside Sales Representative - Trench Safety Sunbelt RentalsOutside Sales Representative - Trench SafetyPiscataway, NJ$40,000–$72,558 / yearWork with accounts payable on delinquent accounts, assist with AP to communicate with customers, collect payments from customers and maintain accurate customer records. Develop and execute territory sales plans to expand existing customer base and develop new customers within assigned territory and market segments to "grow the business".
St. Luke's Health Network, Inc.NewBuyer St. Luke's Health Network, Inc.BuyerAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Buyer procures supplies/services and ongoing monitoring of Procurement’s transactional operations including the leading of work groups to drive continuous improvement and respond to audits.
St. Luke's Health Network, Inc.Master Data Management Analyst St. Luke's Health Network, Inc.Master Data Management AnalystAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Master Data Management Analyst is responsible for the development, delivery, and management of contracts master data for the Workday ERP procurement and supply chain management systems.
St. Luke's Health Network, Inc.Advanced Practitioner (Psychiatry)-Consult Liaison St. Luke's Health Network, Inc.Advanced Practitioner (Psychiatry)-Consult LiaisonAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Participates in the teaching of multidisciplinary students (nursing, nurse practitioner, pharmacy, physician assistant, medical, etc.) and physician residents & fellows, ensuring a positive educational environment.
AramarkNewController - Chauncey Hotel & Conference Center AramarkController - Chauncey Hotel & Conference CenterPrinceton, NJ$64,400–$116,725The Controller oversees financial operations for the Chauncey Hotel and multiple related properties ensuring accurate financial reporting, strong internal controls, regulatory compliance, and effective financial support to hotel operations. Chauncey features luxurious guest rooms, a conference center, event space, indoor saltwater pool and state of the art fitness center, dining room, lobby bar and a helipad.
Company ConfidentialCFO Company ConfidentialCFONew Brunswick, NJ$275,000–$300,000 / yearFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Asset Monitoring: Track the impact of non-performing assets, write-downs, and charge-offs, ensuring adequate reserves are in place to mitigate potential impact.
Company ConfidentialSenior Accountant - Insurance Company ConfidentialSenior Accountant - InsuranceWarren, NJFull timeResponsibilities:Prepare daily loss funding transactions and Accounts Payable vouchersAddress funding and banking-related issues as neededPerform and review monthly reconciliations and variance analysis of claim funding accountsEnsure TPA documentation and Insurance Certificates remain current and compliantGain working knowledge of various claims and policy management systemsMaintain strong working relationships with TPA contacts to exchange information and resolve issuesSupport ad hoc requests and special projects as neededIdentify opportunities for process improvements and partner with Finance, IT, and Operations teams to implement enhancements. Skills & Competencies:Strong analytical and problem-solving abilitiesHigh attention to detail and organizational skillsExcellent verbal and written communication skillsAbility to work independently while collaborating effectively with cross-functional teamsStrong time management skills with the ability to prioritize competing demandsAbility to operate with minimal supervision in a deadline-driven environment.
Blue IndustriesAccounts Payable Specialist Blue IndustriesAccounts Payable SpecialistNorth Brunswick, NJFull timeYou'll handle all aspects of vendor account management and support financial activities related to both our NJ and TX operations. As the Accounts Payable Specialist, you will play a key role in ensuring the accuracy and integrity of our financial operations.
Touch Dynamic, Inc.Accounts Payable Specialist (Administrative Support) Touch Dynamic, Inc.Accounts Payable Specialist (Administrative Support)South Plainfield, New Jersey$24–$30Touch Dynamic, a leading POS manufacturer, is looking for a detail-oriented Accounts Payable Specialist to join our team. This role focuses on AP while providing occasional support to general office operations.
NR Consulting LLCAccounts Payable Specialist NR Consulting LLCAccounts Payable SpecialistParsippany, NJ$30–$35 / hourThe ideal candidate will demonstrate excellent attention to detail and accuracy, strong organizational and time-management skills to prioritize tasks and meet deadlines, and effective written and verbal communication skills. Skills and Experience: The candidate should possess an associate’s degree in accounting, Finance, or a related field, with a bachelor’s degree preferred.
DIVERSE LYNX LLCAccount Payable Specialist DIVERSE LYNX LLCAccount Payable SpecialistAllentown, PAResponsibilities include managing payment preparation, reconciling vendor statements, maintaining accurate vendor files, processing vouchers for compliance, and supporting the corporate credit card program. The Accounts Payable Specialist processes various AP transactions, including vendor invoices, employee expenses, patient refunds, and EDI/EFT transactions.
Med-MetrixSenior Accounting Specialist Med-MetrixSenior Accounting SpecialistParsippany-Troy Hills, NJ$60,000–$65,000 / yearFull timeJob PurposeThe Senior Accounting Specialist plays a critical role in supporting the Finance Department and executive leadership team by managing and optimizing the organization’s accounts receivable operations. The Senior Accounting Specialist partners closely with operational leaders, clients, and executive management to maintain strong cash flow performance, resolve billing discrepancies, and support the financial health of the organization.
Landmark HospitalityAccounting & Treasury Operations Specialist Landmark HospitalityAccounting & Treasury Operations SpecialistPlainfield, NJThe ideal candidate is someone who can take recurring accounting and administrative workflows off the Controller's plate, keep deadlines organized, follow up consistently, and help maintain stronger controls across banking, vendor management, compliance, and document tracking. The Accounting & Treasury Operations Specialist supports the Controller and CFO across multiple business entities by ensuring the timely execution of accounting operations, treasury support, compliance tracking, payroll-related administration, and vendor coordination.
Linde Gas & Equipment IncKey Account Specialist Linde Gas & Equipment IncKey Account SpecialistHampton, NJFull timeWhat makes you great: • High School Diploma required, college or equivalent experience preferred • SAP S/4HANA experience preferred • Minimum of 2 - 4 years of customer service or in store sales experience required • Prior industry experience including knowledge of current company products (hardgoods and welding supplies, industrial gas, specialty gas and medical gas, Electronic Gases, Rare Gas, and Environmental Gas) preferred. • Strong computer skills and ability to multi-task in multiple computer applications required • Excellent verbal and written communications skills • Demonstrated ability to work independently and be self-motivated • Ability to work flexible hours • Office/remote hybrid role is available 90 days after completion of new hire training with manager approval under Linde's current guidelines.
Gellert Global GroupCustomer Excellence Account Specialist Gellert Global GroupCustomer Excellence Account SpecialistMadison, NJ$70,000–$80,000 / yearGellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been involved in importing food products for over 100 years. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety and information technology, and supplies the needs of retailers, distributors, foodservice chains, hotels, cruise lines, and food manufacturers alike.
Gellert Global GroupSenior Customer Excellence Account Specialist Gellert Global GroupSenior Customer Excellence Account SpecialistMadison, NJ$80,000–$90,000 / yearGellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been involved in importing food products for over 100 years. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety and information technology, and supplies the needs of retailers, distributors, foodservice chains, hotels, cruise lines, and food manufacturers alike.
TyndaleAccount Specialist TyndaleAccount SpecialistPipersville, PAIn this role, you’ll support our National Sales and Account Management teams by setting up and implementing custom client programs, ensuring customer information is accurate and up to date in our systems, and delivering top-tier technical customer service. Implement Purposeful Inventory and optimized product solutions aligned with renewals; provide product information to internal and external customers.
St. Luke's University Health NetworkAccounts Receivable Specialist- Hospital Billing St. Luke's University Health NetworkAccounts Receivable Specialist- Hospital BillingAllentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. JOB DUTIES AND RESPONSIBILITIES: Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Brother International CorporationSenior Specialist, Customer Accounts Brother International CorporationSenior Specialist, Customer AccountsBridgewater, New Jersey$66,560–$80,080 / yearThis role ensures accurate and timely processing of orders, including EDI transactions, purchase requisitions, and pricing maintenance, while serving as the primary point of contact for customers regarding order status, shipping, and compliance requirements. Role Overview: The Senior Specialist, Customer Accounts is responsible for managing the end-to-end order management process for assigned customer accounts across multiple business units.
CPAM Global, LLC.Accounts Receivable Specialist CPAM Global, LLC.Accounts Receivable SpecialistWarren, NJFull timeThis role works closely with Billing, Accounting, Project Managers, Branch Managers, Contracts, and Leadership to help resolve billing issues, monitor aging receivables, support project-based billing operations, and assist with collection efforts across multiple entities and business lines. At CPAM Global, we offer a collaborative environment where employees can grow and gain exposure across multiple businesses: Shared Services Exposure: Gain hands-on experience supporting multiple operating companies and complex accounting structures.
PPL Electric Utilities Corp.Business Account Specialist PPL Electric Utilities Corp.Business Account SpecialistAllentown, Pennsylvania
United Surgical Partners InternationalNewAccounts Payable Clerk United Surgical Partners InternationalAccounts Payable ClerkSomerville, NJ$21.61–$26.47 / hourThis person is responsible for data entry of accounts payable, reconciliation of vendor statements, coding and matching invoices to packing slips, running month end close and reports, running the weekly preliminary check runs to determine cash requirements, finalizing vendor check run, maintaining vendor files, maintaining monthly financial reports and year-end 1099 preparation. Welcome to Somerset Ambulatory Surgical CenterAt Somerset Ambulatory Surgical Center, we focus on offering a high quality, service oriented environment for your surgical procedure.
Europastry USAAccounts Payable Supervisor Europastry USAAccounts Payable SupervisorMorristown, NJThis role supervises staff, maintains vendor relationships, ensures compliance with policies and regulations, and drives process improvements for efficiency and accuracy. The Accounts Payable Supervisor oversees daily A/P operations, ensuring accurate and timely processing of invoices and payments.
Europastry USAAccounts Payable Clerk Europastry USAAccounts Payable ClerkMorristown, NJThis role is responsible for processing invoices, maintaining accurate records, and ensuring timely and accurate vendor payments within a fast-paced environment. Overview We are seeking a detail-oriented Accounts Payable Administrator to support our accounting operations.
Celerity Integrated Services IncAccounting Department Manager Celerity Integrated Services IncAccounting Department ManagerQuakertown, PABy supervising and mentoring the accounting team, the manager ensures that tasks such as accounts payable, accounts receivable, payroll, purchasing and inventory control are handled efficiently. This position will oversee the daily operations of the accounting department guiding the financial reporting and ensuring the accuracy of records and compliance with Generally Accepted Accounting Principles (GAAP).
TeleSearch Staffing SolutionsPart Time Accounting Clerk TeleSearch Staffing SolutionsPart Time Accounting ClerkHanover, New Jersey$18–$20Part time Accounting Clerk:Provides financial, administrative and clerical support by ensuring payments are completed and expenses are controlled by processing, verifying and reconciling invoices according to established policies and procedures in an efficient, timely and accurate manner. Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries.
Abacus CorporationAccount Payable Clerk Abacus CorporationAccount Payable ClerkAllentown, PAKey Responsibilities: • Processes timely and accurately all documents (i.e. invoices, credit memos, check requests, etc.) due for payment. • Reviews error reports regularly to resolve issues - RNI (Received Not Invoiced), Vendor Returns, Cost/Quantity.
PPL Services CorporationNewSr Accountant/Accounting Specialist PPL Services CorporationSr Accountant/Accounting SpecialistAllentown, PennsylvaniaSenior Accountant: Under general direction, responsible for complex accounting activities including analyzing accounting transactions & issues, preparing journal entries, maintaining a complete and accurate general ledger, preparing & analyzing financial reports and enhancing internal controls over financial reporting. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve.
LHH USNewSenior Accounts Payable Analyst - Temporary LHH USSenior Accounts Payable Analyst - TemporaryMountain Lakes, NJ$33–$37 / hourThis role willreport directly to the Director of AP and will play a key role in the implementation and optimization of the Medius AP automation platform while continuing day-to-day work within JD Edwards. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Target CorpTarget Security Specialist Target CorpTarget Security SpecialistBridgewater, NJAs a Target Security Specialist, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly - smile, make eye contact, or wave. Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks.
Cross Key ManagementIT Specialist Cross Key ManagementIT SpecialistBethlehem, PATroubleshoot, diagnose, and resolve issues across a wide range of devices, including Windows PCs, Mac laptops, Android devices, iPhones, and other mobile phones. The IT Specialist is responsible for providing technical support, systems management, and technology solutions to ensure smooth day-to-day operations for agents and staff.