High School Diploma or GED, or any equivalent combination of training and experience Knowledge of computer software applications (Microsoft Office Applications, others) Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately Excellent customer service skills Skill in operating office equipment Proficient keyboarding skills Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments Ability to work in, and respond to demanding environment Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds. Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Dental Reception Specialist such as: Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion Requires correct vision and hearing to normal range Occasional bending, stooping, crouching, or kneeling Frequent standing and walking Frequent turning and reaching Possible travel between work sites, community events, suppliers and/or Outreach with exposure to weather conditions Frequent competing demands, frequent changes, delays, or unexpected events.