As a tax-qualified retirement system under Section 401(a) of the Internal Revenue Code, PERA administers several retirement plans that serve nearly 500,000 current and former public employees and provide monthly benefits to more than 139,000 retirees, individuals with disabilities, and survivors. Customer service skills sufficient to respond to inquiries, provide prompt and accurate information, resolve concerns, and communicate effectively with customers, clients, members, employees, and stakeholders in person, by telephone, email, and other written correspondence.