NewService Center Analyst NuAxis InnovationsService Center AnalystSterling, VAExposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs).
NewList Services Assistant TSG - The Sheridan GroupList Services AssistantEmmitsburg, MD$16–$18 / hourThe List Services Assistant supports Subscriber Services by functioning as the liaison between the on-site Mail Line team and the off-shore technical team. At Sheridan, your work doesn’t disappear into a spreadsheet, you contribute to the creation of journals, books, catalogs, and other printed materials that people use every day.
NewEmergency Veterinary Assistant - Night Shift Frederick - PARTNER VETERINARY EMERGENCY AND SPECIAL CENTEREmergency Veterinary Assistant - Night ShiftFrederick, MD$18–$28 / hourAdditional daily tasks include patient handling, assisting team members with treatments, maintaining surgical and anesthesia equipment, cleaning and restocking supplies, and accurately entering service charges in the processing database. Additionally, Partner Veterinary has a dedicated Learning and Development Department, to help assistants achieve your professional goals, supported by two veterinary technician specialists (VTS) Heather Carter and Christine Weaver.
NewPastry Assistant Fresh BaguettePastry AssistantRockville, MDThis value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area.
Lead Retail Customer Service Associate FedExLead Retail Customer Service AssociateVienna, Virginia$20.60–$24.19 / hourFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
NewIAD Passenger Service Agent Bilingual (Japanese, Korean, Vietnamese or Chinese) Swissport International AGIAD Passenger Service Agent Bilingual (Japanese, Korean, Vietnamese or Chinese)Dulles, VA$18.50 / hourPassenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
Customer Care Specialist LancesoftCustomer Care SpecialistReston, VARemote$35As a Customer Care Specialist, you will be responsible for managing all SAT, PSAT, AP, and CLEP escalated customer service matters through to full resolution, while identifying root causes and reporting findings to team leadership to support continuous improvement. This role handles time-sensitive, high-complexity escalations from customers (teachers, parents, students), within established SLA requirements utilizing CB systems (most like salesforce CRM).
Office Assistant Kestra Financial Independent AdvisorOffice AssistantLeesburg, VAThis position is responsible for making an excellent first impression on clients, prospects, vendors, and others by answering the phones quickly and efficiently and directing the caller appropriately. Principal responsibilities: Answer the phones in a professional and courteous manner.
Customer Experience Specialist (Retail Associate) DiventuresCustomer Experience Specialist (Retail Associate)Vienna, VASolve Problems Face-to-Face: Handle customer inquiries and logistical challenges with grace, turning potential hiccups into great service experiences. Here's what makes you stand out:A magnetic, friendly personality that makes customers feel instantly comfortable shopping for new gear.
Senior Contact Center Project Manager ITCON ServicesSenior Contact Center Project ManagerVienna, VAThe Senior Contact Center Project Manager's key responsibilities will include: Project Leadership Lead the end-to-end management of contact center projects, including planning, execution, monitoring, and completion. ITCON Services is seeking to hire a seasoned Senior Contact Center Project Manager with over 10 years of experience to lead and optimize large-scale contact center projects within the federal government sector.
Logistics Analyst III, Materiel Fielding (Regional Manager Support) First Division ConsultingLogistics Analyst III, Materiel Fielding (Regional Manager Support)Fort Detrick, MDFirst Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. This role focuses on coordination, documentation control, schedule alignment, and operational support that enables Regional Managers and fielding leadership to execute worldwide fielding missions.
Employment Support Specialist / DSP ECHOEmployment Support Specialist / DSPLeesburg, VA$20–$22 / hourFull timeApply TodayIf you're looking for a job where you can make a real difference while keeping your evenings and weekends free, we'd love to hear from you. At ECHO, we're hiring an Employment Support Specialist to help adults with disabilities find, learn, and succeed in real jobs in the community.
Customer Experience Agent Music & ArtsCustomer Experience AgentFrederick, MD$16–$17 / hourFull timeHandle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument.
Customer Service Representative ITCON ServicesCustomer Service RepresentativeVienna, VARemoteIdentify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
Call Center Coaching Staff ITCON ServicesCall Center Coaching StaffVienna, VAAt ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, work-life balance, and the opportunity to work alongside an amazing and growing team. ITCON Services is seeking to hire a motivated and knowledgeable Call Center Coaching Staff .
Remote Operations Manager Federal Contact Center ITCON ServicesRemote Operations Manager Federal Contact CenterVienna, VARemoteThe ideal candidate brings significant contact center operations experience, a strong understanding of workforce and performance management, and a proven ability to lead supervisors and customer service teams in a fast-paced, metrics-driven environment. The successful candidate will be comfortable balancing people leadership, real-time operational demands, performance metrics, technology, and customer experience while continuously looking for opportunities to improve service delivery.
Help Desk and Microsoft 365 Administrator ITCON ServicesHelp Desk and Microsoft 365 AdministratorVienna, VARequired Skills and Qualifications Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc. Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
Call Center Genesys Administrator ITCON ServicesCall Center Genesys AdministratorVienna, VAThis role ensures delivery of 24/7 automated customer service capabilities, including IVR, voice recognition, and text-to-speech systems, enabling efficient self-service (Tier 0) and seamless integration with live agent support. The Genesys IVR Administrator is responsible for the design, development, configuration, implementation, and maintenance of Interactive Voice Response (IVR) and voice automation solutions within a government contact center.
Customer Experience Specialist - FT Avis Budget GroupCustomer Experience Specialist - FTDulles, Virginia$18.20Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle. Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type.
Field Services Adex CorporationField ServicesReston, VAThe ideal candidate expects and maintains high-quality execution from the themselves and the team across fiber installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands on technical expertise. Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets.