Requirements: DUTIES AND RESPONSIBILITIES Executive Reporting & Stakeholder Communication Prepare and deliver regular reporting to the management team on eviction activity, claims status, legal trends, and risk exposure Present monthly and quarterly summaries of portfolio-wide legal and claims activity, including key metrics, trends, and areas of concern Provide timely and ongoing updates to the President, CFO and Director of Residential Property Management on significant claims, litigation matters, and emerging risks Escalate high-risk or high impact matters promptly, ensuring leadership has clear visibility into potential exposure and recommended actions Develop clear, concise reporting materials that translate legal and claims data into actionable business insights Evictions & Lease Enforcement Manage the full lifecycle of eviction (unlawful detainer) matters across the portfolio Coordinate with property managers, residents, and outside counsel to ensure timely and compliant filings Prepare and review notices (e.g., pay-or-quit, termination notices) Track court deadlines, filings, and case status Maintain accurate records and reporting Ensure consistent application of company policies and legal requirements across all properties Small Claims Court Coordination Manage small claims cases including unpaid rent, damages, and disputes Evaluate case outcomes for process improvement Prepare, file, and manage small claims actions including documentation, evidence, and court coordination Attend hearings as needed and support property teams in case preparation Claims & Insurance Management Manage liability, property damage, and tenant-related claims Monitor self-insured retention or deductible Serve as contact with insurance carriers and adjusters Coordinate documentation and claim follow-up Monitor claim trends, loss drivers, and exposure to inform risk mitigation strategies and operational improvements. The ideal candidate is: Process-driven and highly organized, with the ability to manage multiple complex matters simultaneously A strong communicator, capable of working effectively with property teams, attorneys, insurance partners, and executive leadership Thoughtful and decisive, with sound judgment around escalation, risk, and prioritization Resilient under pressure, able to manage deadlines, disputes, and competing priorities with professionalism Highly accountable, taking full ownership of responsibilities and driving issues through to resolution WHAT WE OFFER We offer the opportunity to be part of a stable, established organization where your work has real visibility and impact.