Ensure that association work orders and repairs are scheduled and completed as required Process escrow requests, hardship requests, ACC Requests, resale certifications and other items as needed Locate and coordinate vendor bids and support when needed Provide other customer service support as needed Any other administrative tasks as deemed appropriate in support of the Community Manager(s) portfolio(s) Requirements: Skills and Qualifications: Excellent written and verbal communication skills Excellent group presentation skills Ability to interact with a variety of board members Must be self-directed High level of organizational and time management skills Higher than typical knowledge of computers Work well under pressure Ability to travel to various locations in King, Pierce, and Thurston Counties Knowledge of Caliber software is a plus Benefits: Personal Time Off (PTO) starting with 2 weeks increasing to 4 weeks based on tenure (full time). Support includes, but is not limited to responding in a timely manner to customer tickets, emails, and phone calls in support of the assigned portfolio(s), preparation of meeting packets, scheduling meetings, association mailings, etc.