United Nations Federal Credit UnionMember Service Associate United Nations Federal Credit UnionMember Service AssociateWashington, DC$46,608 / yearFull timeHandle branch operational tasks such as mail management, scanning documents, receiving deliveries, branch operational logs for GCS instant issues, incoming credit cards from GCS and branch opening/closing logs.• Uphold UNFCU’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including: - Maintain awareness of and report suspicious activity - Complete all relevant BSA reports promptly and accurately (e.g.
Institute of International EducationNewGrants & Finance Coordinator (Hybrid) Institute of International EducationGrants & Finance Coordinator (Hybrid)Washington, DC$53,847–$60,093 / yearThe role includes administrative task support to the program team for the timely, accurate, and efficient management of grant awards and subcontracts, to include award agreement compilation, grant and vendor invoice payment processing, input and maintenance of CRM records and data management, the filing and tracking of deliverables, and analysis of additional program data. The LTC program provides language and culture training for Department of War (DoW) personnel by leveraging existing university programs to meet the needs of DoW organizations and units.
Bowhead / UIC Technical ServicesGeneral Clerk III Bowhead / UIC Technical ServicesGeneral Clerk IIIHyattsville, MDOPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents.
GrowthGear MarketingCustomer Engagement Representative Entry Level Sales GrowthGear MarketingCustomer Engagement Representative Entry Level SalesTysons, VA$3,000–$5,000 / monthIf you're ready to kickstart your career, grow your skills, and be part of a collaborative team, we want to hear from you. This is a great opportunity for someone looking to build a long-term career in sales and customer relations.
IconmaNewSGS-Service Center Representative IconmaSGS-Service Center RepresentativeBethesda, MD$15–$18 / hourResponsibilities:Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes. They also travel within their home office or facility in which their office is located and to locations outside of the facility, to attend meetings, training, events, and other business activities.
Fairland Nsg and Rehab RHSNewClinical Reimbursement Coordinator, RN Fairland Nsg and Rehab RHSClinical Reimbursement Coordinator, RNSilver Spring, MD$47–$50As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Overview: At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service.
Ryder SystemNewCustomer Logistics Supervisor Ryder SystemCustomer Logistics SupervisorHagerstown, MD$70,000–$70,000Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
Greenlife Healthcare StaffingNewProgram Manager - MSA Support Contract Greenlife Healthcare StaffingProgram Manager - MSA Support ContractBethesda, MDImpactful Work: Contribute to a mission-driven organization dedicated to improving patient outcomes by ensuring seamless administrative support for clinical research and patient care. The Program Manager provides full-time oversight and management of Medical Support Assistant personnel supporting the NIH Clinical Center.
Greenlife Healthcare StaffingNewMedical Support Assistant Greenlife Healthcare StaffingMedical Support AssistantBethesda, MDThis role supports patient admissions, appointment scheduling, reception services, and coordination of patient services while ensuring confidentiality, professionalism, and compliance with NIH policies. Impactful Work: Contribute to a mission-driven organization dedicated to improving patient outcomes through seamless administrative support for patient care and research.
Careers Integrated Resources IncReceptionist | Office Coordinator Careers Integrated Resources IncReceptionist | Office CoordinatorWashington, DC$23–$23 / hourMonitor and help maintain the front desk area, conference rooms, and shared spaces to ensure a professional appearance at all times. Determine the purpose of visits, notify appropriate staff of arrivals, and ensure visitors are directed or escorted as needed.
LeidosNewUser Support Specialist (Intelligence Data Discovery and Tradecraft) LeidosUser Support Specialist (Intelligence Data Discovery and Tradecraft)Bethesda, MD$73,450–$132,775We integrate off the shelf and new development efforts to sustain and enhance existing architecture and by leveraging cloud-based computing, artificial intelligence (Al), machine learning (ML) and cross-domain transfer systems to provide cutting edge requirements management, task coordination, data exploitation, enrichment, triage, and analytics capabilities to Defense and Intelligence Community members. As the team’s User Support Specialist you will provide POSTMAN software familiarization and discovery tradecraft to enable Intelligence Community (IC) users to search for and retrieve relevant data to support intelligence analysis and operations.
Sunbelt RentalsRegional Strategic Customer Representative - Climate Control Sunbelt RentalsRegional Strategic Customer Representative - Climate ControlBeltsville, MD$55,000–$108,755.90 / yearPosition Objective: This regional strategic sales role will be responsible for driving climate revenue within an assigned book of business containing top US ranked accounts in the general building and specialty contractor space. Strategically plan customer visits to offices and cultivate long term relationships with key decision makers at all levels of the organization.
FedExRetail Customer Service Associate FedExRetail Customer Service AssociateRockville, Maryland$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Music & ArtsNewCustomer Experience Agent Music & ArtsCustomer Experience AgentFrederick, MD$16–$17Handle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument.
Kaiva TechSpecial Assistant Kaiva TechSpecial AssistantWashington, DCFull timeMakes travel arrangements – often highly complex and last minute - including scheduling of appointments, hotel reservations, passports, visas, and travel advances, as necessary for the Assistant Secretary and Principal Deputy Assistant Secretary, and other CA Front Office officials as needed. Receives schedules, directs, and responds to telephone calls coming into the office, referring to the Assistant Secretary, Principal Deputy Assistant Secretary, Deputy Assistant Secretaries, and other senior officials, those calls, which in his/her judgment cannot or should be referred to others or handled by him/herself.
Beacon Hill Staffing Group, LLCOffice Assistant - $22/hr - Rockville, MD Beacon Hill Staffing Group, LLCOffice Assistant - $22/hr - Rockville, MDRockville, MD$22–$22 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Company ConfidentialEvents/Facilities Support Technician Company ConfidentialEvents/Facilities Support TechnicianHerndon, VA$30–$35 / hourTemporaryContractorDisclaimer: By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. - Break down meeting rooms, collect cones and return items to storage area in a neat and organized fashion.
Company ConfidentialClient Services Coordinator Company ConfidentialClient Services CoordinatorWashington, DC$22–$28 / hourFull timeServe as the front desk point of contact, professionally welcoming clients and visitorsPrepare clients and families for the clinical intake and assessment processInitiate and complete essential demographic, insurance, and referral data collection via telephone or in-person interactionsSchedule appointments and determine if clients meet criteria for routine, urgent, or emergent careVerify insurance authorizations and ensure all required authorizations and re-authorizations are secured prior to service delivery and maintained throughout treatmentCollect copays and ensure proper tracking of all front-desk activities that lead to billable transactionsCoordinate communication between clients, clinicians, and external providers to ensure timely coordination of careWork closely with Psychiatrists and behavioral health providers to finalize visit documentation, secure required signatures, and establish future appointmentsMaintain all client health information in strict adherence to HIPAA privacy and security regulationsManage encounter data and provide accurate, periodic reports on key metrics including kept appointments, cancellations, demographics, and authorization statusPrepare continuity of care reports and actively participate in organizational quality improvement activitiesProvide clients with appropriate alternative resources and external information when necessaryProvide dedicated administrative and logistical support to assigned clinical programs. Bachelor's Degree or degree in a health-related fieldAt least 2 years of experience in a medical office setting, with preference for experience in Substance Abuse and/or Behavioral HealthAdvanced competence in Microsoft Office Suite and knowledge of electronic health record (EHR) systemsExceptional organizational skills and meticulous attention to detailProven ability to manage multiple priorities and complex tasks simultaneouslyStrong knowledge of insurance benefits and claims processesSuperior oral and written communication skills suitable for professional correspondence and client interactionsStrong customer service skills and ability to serve as a dedicated advocate for clients.
Company ConfidentialBilling Coordinator Company ConfidentialBilling CoordinatorWashingtonFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
GDH ConsultingJunior Purview Administrator GDH ConsultingJunior Purview AdministratorWashington, DCFull timeThis role involves implementing data governance and compliance policies, configuring Microsoft 365 services, and supporting security and data protection initiatives. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.
GDH ConsultingPurview Administrator GDH ConsultingPurview AdministratorWashington, DCRemoteFull timeThe ideal candidate will be responsible for the management and maintenance of our Microsoft Purview applications, with a focus on setting up and maintaining user accounts, ensuring system enhancements, and supporting the Microsoft 365 environment in a highly secure, classified environment. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.
Judge GroupAssc Pharm Clerk Judge GroupAssc Pharm ClerkColumbia, MD$21–$22 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role involves preparing medications for delivery, organizing workflow, and assisting both pharmacy and warehouse functions in a collaborative healthcare environment.
Quadrant IncMedical Assistant - Medical Receptionist Quadrant IncMedical Assistant - Medical ReceptionistTakoma Park, MDKeeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
Joseph W McCartin Insurance IncCustomer Service Representative Joseph W McCartin Insurance IncCustomer Service RepresentativeBeltsville, MD$55,000–$60,000 / yearWe are seeking a motivated, detail-oriented, reliable person who possesses excellent people skills, is technically proficient, and is able to prioritize. This job will include opportunities for growth and income advancement and a great team of co-workers all committed to helping you succeed.
James Allen Jr. - State Farm InsuranceCustomer Service Representative James Allen Jr. - State Farm InsuranceCustomer Service RepresentativeLanham, MD$18–$20 / hourYou'll be instrumental in ensuring our clients receive the exceptional service they deserve, building lasting relationships grounded in trust and reliability. - State Farm Insurance in Lanham, Maryland, is seeking a warm and welcoming Customer Service Representative to join our dedicated team.
Insure Haven Allstate Insurance AgencyLicensed Sales/CSR Specialist Insure Haven Allstate Insurance AgencyLicensed Sales/CSR SpecialistColumbia, MD$48,000–$58,000 / yearAs we continue to grow, with locations in New Jersey and Maryland, were looking for a Licensed Inside Sales & Customer Service Specialist to strengthen client relationships, drive cross-sales, and contribute to our agency's growth. As a Licensed Inside Sales & Customer Service Specialist, your role will blend inside sales with exceptional client support, helping existing customers with their policies while identifying opportunities to expand their coverage.
Quadrant IncNewMedical Receptionist Quadrant IncMedical ReceptionistReston, VAMUST: The Patient Care Coordinator must have experience: 2 plus years of medical office experience. Collecting co-payments and any prior balances from patients.
KETTLERAccounts Payable Manager KETTLERAccounts Payable ManagerTysons, Virginia$85,000–$90,000Over the last four decades, Kettler has been inspired and led by industry-leading innovators who identify and envision impressive plans for the land and buildings that have become roots of many of the most vibrant, diverse, and thriving neighborhoods in the Mid-Atlantic region to date. With a history as the mainspring in some of the most iconic communities in the Mid-Atlantic Region, our goal is to create economic and aesthetic value for investors, residents, and neighbors.
LancesoftLegal Receptionist LancesoftLegal ReceptionistReston, VA$23Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that weigh up to 50 lbs, there will be assistance for heavier items. Scheduling meeting rooms, ensuring that each conference room has the necessary supplies prior to the client meeting times.
LancesoftSr. Staff Audit Support Specialist LancesoftSr. Staff Audit Support SpecialistWashington, DC$21Pursue professional development opportunities, including external and internal training and professional association memberships, certifications and share information with co-workers to contribute to the growth and development of the Audit and Assurance Division. The purpose of the Senior Auditor position is to assist with planning, execution, communication, and reporting of all internal audit activities associated with clients operations.
ITCON ServicesCall Center Report Analyst ITCON ServicesCall Center Report AnalystVienna, VAThe Reports Analyst plays a critical role in translating contact center data (calls, emails, performance metrics) into meaningful insights for both internal leadership and DOL stakeholders. This role ensures that accurate, timely, and actionable data is available to support decision-making, monitor contract compliance, and drive continuous improvement.
ITCON ServicesCall Center Salesforce Agentforce Implementation Engineer ITCON ServicesCall Center Salesforce Agentforce Implementation EngineerVienna, VAOmnichannel & System Integration: Architect robust data flows and API integrations between Salesforce Agentforce, CCaaS platforms (such as Genesys Cloud), and ITSM systems (such as ServiceNow) to establish a unified, 360-degree view of the customer journey. Experience: 5+ years of dedicated Salesforce architecture and development experience, with hands-on expertise in implementing Salesforce AI products (Einstein AI, Data Cloud, Prompt Builder) and specifically the Agentforce platform.
Marathon TSNewUnderground Facilities Analyst Marathon TSUnderground Facilities AnalystReston, VAExperience with intelligence analysis tools like Record Message Traffic (RMT), Tripwire Analytic Capability (TAC), etc., MARS, and other relevant tools. Use all-source research and subject matter expertise to support Underground Facilities (UGF) modeling/simulation efforts and provide answers in UGF- specific areas.
ITCON ServicesCall Center Supervisor ITCON ServicesCall Center SupervisorBethesda, MDIn this role, you'll be responsible for running the day-to-day IT support operation and leading the staff who handle user requests in the administration of telephone support and related services across all institutes of the NIH research community ensuring flawless, life-critical communication every hour of every day. Run the day-to-day IT support operations of the NIH Call Center, ensuring seamless administration of telephone support and related services across all NIH institutes.
ITCON ServicesCall Center Staff ITCON ServicesCall Center StaffVienna, VAAt ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, work-life balance, and the opportunity to work alongside an amazing and growing team. Ability to gather information to determine a Service member, Veteran, or family member's needs, as well as apply problem-solving skills, and resolve the inquiry/request effectively.
ITCON ServicesCall Center Operations Manager ITCON ServicesCall Center Operations ManagerVienna, VAThe Operations Manager is responsible for the day-to-day management and execution of contact center operations supporting the DOL NCC, including OPA (front door) and agency-specific service lines (OSHA, ETA, WHD, etc.). Manage daily operations: Oversee real-time contact center activities across OPA and agency lines (calls, email, chat).
ITCON ServicesCall Center Lead Operator ITCON ServicesCall Center Lead OperatorBethesda, MDIn this role, you'll serve as the frontline supervisor and technical escalation point for IT support operations—ensuring your team delivers accurate, timely, and protocol-driven service across every shift. Are you an experienced call center professional ready to step into a leadership role where your expertise directly supports life-critical communications?
ITCON ServicesCall Center Coaching Staff ITCON ServicesCall Center Coaching StaffVienna, VAAt ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, work-life balance, and the opportunity to work alongside an amazing and growing team. ITCON Services is seeking to hire a motivated and knowledgeable Call Center Coaching Staff.
ITCON ServicesCall Center Genesys Administrator ITCON ServicesCall Center Genesys AdministratorVienna, VAThis role ensures delivery of 24/7 automated customer service capabilities, including IVR, voice recognition, and text-to-speech systems, enabling efficient self-service (Tier 0) and seamless integration with live agent support. The Genesys IVR Administrator is responsible for the design, development, configuration, implementation, and maintenance of Interactive Voice Response (IVR) and voice automation solutions within the DOL National Contact Center (NCC).
ITCON ServicesCall Center Training Manager ITCON ServicesCall Center Training ManagerVienna, VAThis role ensures that Customer Service Representatives (CSRs), supervisors, and support staff are fully trained to deliver accurate, consistent, and high-quality customer service across all communication channels, while complying with DOL policies, federal regulations, and contract requirements. The Training Manager is responsible for designing, developing, implementing, and managing the comprehensive training program for all contact center personnel supporting the DOL National Contact Center (NCC).
ITCON ServicesSite Manager - Contact Center ITCON ServicesSite Manager - Contact CenterWashington, DCA Site Manager in a contact center, often synonymous with a Call Center Manager, is responsible for overseeing the day-to-day operations of a contact center, including managing staff, setting and monitoring performance targets, ensuring operational efficiency and effectiveness, and maintaining excellent customer service. ITCON Services is looking for a bright, motivated Site Manager - Contact Center with FMCSA (Federal Motor Carrier Safety Administration) experience to join our team.
ITCON ServicesContact Center Customer Service Representative ITCON ServicesContact Center Customer Service RepresentativeVienna, VAIdentify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
ITCON ServicesCall Center Operator ITCON ServicesCall Center OperatorBethesda, MDIn this role, you'll serve as the first point of contact for incoming communications managing high-volume calls and ensuring timely, accurate handling of both emergency and non-emergency requests in accordance with established protocols. We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in Bethesda, MD.
ITCON ServicesProject Manager - Contact Center ITCON ServicesProject Manager - Contact CenterWashington, DCA Contact Center Project Manager is responsible for leading and executing various initiatives within a contact center to improve operations, technology, and customer experience, ensuring projects are completed on time and within budget. Stakeholder Management: Building relationships and collaborating with internal and external stakeholders, including contact center leaders, business units, and potentially executive leadership.
ITCON ServicesCall Center Operator - Overnights ITCON ServicesCall Center Operator - OvernightsBethesda, MDIn this role, you'll serve as the first point of contact for incoming communications—managing high-volume calls and ensuring timely, accurate handling of both emergency and non-emergency requests in accordance with established protocols. We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in Bethesda, MD.
ITCON ServicesHelp Desk and Microsoft 365 Administrator ITCON ServicesHelp Desk and Microsoft 365 AdministratorVienna, VARequired Skills and Qualifications Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc. Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
ITCON ServicesProgram Manager - Contact Center ITCON ServicesProgram Manager - Contact CenterWashington, DCKey responsibilities include leading cross-functional teams, developing and implementing new strategies, managing financial performance, ensuring operational efficiency, monitoring key performance indicators (KPIs), and resolving issues to maintain high levels of customer satisfaction. The role requires strong leadership, communication, problem-solving, and analytical skills to manage projects from inception to completion and align operations with overarching company goals.
ITCON ServicesCall Center QA Manager ITCON ServicesCall Center QA ManagerVienna, VAThe QA Manager is responsible for developing, implementing, and managing the Quality Assurance and Quality Improvement Program for the DOL National Contact Center (NCC). Support training & coaching: Work with operations and training teams to address skill gaps and improve performance.
ITCON ServicesCall Center Technical Lead ITCON ServicesCall Center Technical LeadVienna, VAThe Technical Lead is responsible for the overall technical architecture, implementation, operation, and maintenance of all contact center systems and infrastructure supporting the DOL National Contact Center (NCC). Lead technical architecture: Design and oversee all contact center systems (telephony, CRM, IVR, network).
Ourisman Honda of FrederickAutomotive Sales Client Advisor Ourisman Honda of FrederickAutomotive Sales Client AdvisorFrederick, MDYou will be responsible for assisting customers with their vehicle purchases, providing product information, presenting financial products, and ensuring a positive buying experience. Ability to maximize penetration rates while ensuring each deal is profitable, customer-focused, and contributes to dealership performance and revenue growth.