Onsite Service Specialist ManpowerOnsite Service SpecialistWhitesboro, NYManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Customer Service Rep Axelon Services CorporationCustomer Service RepOriskany, NYRemote$20 / hourDiscuss topics such as enrolling or changing life insurance amounts, confirming or changing beneficiaries, policy provisions, and billing inquiries. Ability to work from home with high-speed internet and a secure, quiet workspace.
Customer Care Advocate Axelon Services CorporationCustomer Care AdvocateOriskany, NYRemote$20 / hourDiscuss topics such as enrolling or changing life insurance amounts, confirming or changing beneficiaries, policy provisions, continuing coverage when retired or leaving employer, status of customer requests, and billing inquiries. Ability to work from home with high-speed internet (500-650 kbps) and a quiet, secure workspace.
Customer Service Representative Axelon Services CorporationCustomer Service RepresentativeOriskany, NY$20 / hourDiscuss various topics with customers, including enrolling or changing their life insurance amount, confirming or changing beneficiaries, policy provisions, coverage continuation upon retirement or leaving an employer, status of customer requests, and billing inquiries. Ability to work from home with high-speed internet (500-650 kbps) and a secure, quiet place to work.
Senior Customer Service Rep Axelon Services CorporationSenior Customer Service RepOriskany, NYRemote$20 / hourDiscuss various topics with customers, such as enrolling or changing life insurance amounts, confirming or changing beneficiaries, and explaining policy provisions. Ability to work from home with high-speed internet (500-650 kbps) and a quiet, secure workspace.
Database Administration Lead Oneida Innovations GroupDatabase Administration LeadVerona, NYFull timeWe are currently seeking an Application Support Analyst to join our team at Turning Stone Resort Casino in Verona, NY - supporting IT Applications for various business units throughout the organization including Turning Stone, YBR and Point Place Casinos, Maple Leaf Markets, and Savon Convenience Stores as well as our golf courses, off-site properties, police department, and other entities. Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service.
Senior Account Clerk Typist Otsego CountySenior Account Clerk TypistCooperstown, New York$40,977–$48,312FULL PERFORMANCE KNOWLEDGES, SKILLS AND ABILITIES : Good knowledge of modern methods used in maintaining financial accounts and records including computer financial software; good knowledge of office terminology, procedures and equipment; good knowledge of business arithmetic and English; ability to type accurately; ability to plan and supervise the work of others; ability to establish and maintain effective working relationships with others; ability to perform close, detail work involving considerable visual effort and concentration; ability to make arithmetic computations rapidly and accurately; ability to follow oral and written instructions; ability to organize and maintain accurate records and files; mental alertness; high degree of accuracy; neatness; tact; courtesy. Note: Successful completion of coursework in accounting, business administration, or closely related field at a regionally accredited college or university, or one accredited by the New York State Board of Regents to grant degrees, may be substituted for the required experience with three (3) semester credit hours of related coursework as indicated above being equivalent to three (3) months of experience up to one year.
NewPrinciple Account Clerk Typist Otsego CountyPrinciple Account Clerk TypistCooperstown, New York$51,039–$60,429FULL PERFORMANCE KNOWLEDGE, SKILLS, AND ABILITIES : Good knowledge of generally accepted accounting principles, particularly as they relate to governmental accounting; working knowledge of modern office procedures and equipment including, but not limited to Microsoft Office programs; ability to maintain and audit comprehensive sets of accounting records; ability to self-motivate and work independently; ability to train and oversee lower level staff; ability to understand and follow complex written and oral directions, regulations, laws, etc. NOTE: Successful completion of coursework in accounting, business administration, or closely related field at a regionally accredited college or university, or one accredited by the New York State Board of Regents to grant degrees, may be substituted for two (2) years of the required experience with three (3) semester credit hours of related coursework as indicated above being equivalent to three (3) months of experience.
Account Clerk Typist Otsego CountyAccount Clerk TypistCooperstown, New York$37,576–$44,246REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Good knowledge of modern methods of keeping and reviewing financial accounts and records; working knowledge of office terminology, procedures and equipment; working knowledge of business arithmetic and English; ability to type accurately at an acceptable rate of speed; ability to make arithmetic computations accurately and rapidly; ability to analyze and organize complex data and prepare records and reports; ability to perform close, detail work involving considerable visual effort and concentration; ability to understand and follow oral and written instructions; ability to write legibly; ability to get along well with others; clerical aptitude; mental alertness; neatness, accuracy; tact and courtesy. Note: Successful completion of coursework in accounting, business administration, or closely related field at a regionally accredited college or university, or one accredited by the New York State Board of Regents to grant degrees, may be substituted for the required experience with three (3) semester credit hours of related coursework as indicated above being equivalent to three (3) months of experience.
Ward Clerk Rome HealthWard ClerkRome, NYRome Health is currently searching for a Ward Clerk to provide general administrative, clerical, and support services for the Surgical Acute Care Unit. Appropriate candidates for the position will be highly organized, and have the ability to work independently and ensure that clerical work is error-free.
Receptionist Rome HealthReceptionistRome, NYFull timeRome Health is seeking two organized and customer-focused Receptionists to join our healthcare team at our beautiful new Convenient Care at Turning Stone office in Oneida, New York. This position plays an essential role in supporting physicians, advanced practice providers, staff, and patients by ensuring smooth front desk and administrative operations in a fast-paced medical environment.
NewInsurance Agency Customer Service Representative The Frigault Agency, Inc.Insurance Agency Customer Service RepresentativeNew Hartford, NY$35,000–$48,000 / yearAs a Customer Service Representative, youll be the first point of contact for clients, helping them navigate policy questions, billing concerns, coverage changes, and general inquiries. If youre a fast learner , thrive in a problemsolving environment , and consistently deliver aboveaverage customer service , this role is built for you.
Human Resources Administrative Assistant - On Site VARFLEX CORPORATIONHuman Resources Administrative Assistant - On SiteRome, NYFull timeApplicants who receive a conditional offer of employment may be required to successfully complete a background check and drug screening, in accordance with applicable federal, New York State, and local laws and regulations. The Company complies with all applicable employment laws, including New York State laws regarding lawful off-duty conduct and protections related to the use of lawful products outside of work.
Customer Service Advisor - Jiffy Lube Multicare Stonebriar Auto Services LLCCustomer Service Advisor - Jiffy Lube MulticareNew Hartford, NYAll team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare.
Customer Service Rep AxelonCustomer Service RepOriskany, NYDiscuss topics such as enrolling or changing life insurance amounts, confirming or changing beneficiaries, policy provisions, continuing coverage upon retirement, status of customer requests, and billing inquiries. Ability to work from home with high-speed internet (500-650 kbps) and a quiet, secure place to work.
Customer Care Advocate AxelonCustomer Care AdvocateOriskany, NYDiscuss topics such as enrolling or changing life insurance amounts, confirming or changing beneficiaries, policy provisions, continuing coverage, status of requests, and billing inquiries. Ability to work from home with high-speed internet (500-650 kbps) and a quiet, secure workspace.
Senior Customer Service Rep AxelonSenior Customer Service RepOriskany, NYRemoteDiscuss various topics with customers, such as enrolling or changing life insurance amounts, confirming or changing beneficiaries, and explaining policy provisions. Ability to work from home with high-speed internet (500-650 kbps) and a quiet, secure workspace.
Customer Service Representative AxelonCustomer Service RepresentativeOriskany, NYDiscuss various topics with customers, including enrolling or changing their life insurance amount, confirming or changing beneficiaries, policy provisions, coverage continuation upon retirement or leaving an employer, status of customer requests, and billing inquiries. Ability to work from home with high-speed internet (500-650 kbps) and a secure, quiet place to work.
Customer Service Rep (Remote) AxelonCustomer Service Rep (Remote)Oriskany, NYRemoteWith an understanding of the customers needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us. Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
NewCustomer Relations Specialist Suburban Propane Partners LPCustomer Relations SpecialistNY$16.80–$20 / hourHandle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers• Effectively manage customer account data which includes setting up new accounts and maintaining related data. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.
Administrative Coordinator, Mid Booz Allen Hamilton IncAdministrative Coordinator, MidRome, NY$55,200–$126,000 / yearYou'll be responsible for interfacing with vendors, potential program customers, and other government stakeholders to schedule capability briefings and assist in the development and maintenance of current marketing material, including presentation decks and slick sheets. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Health Services Assistant Hamilton CollegeHealth Services AssistantNYFor job description pls visit this url https://hamiltoncollege.wd115.myworkdayjobs.com/HamiltonCollegeJobOpportunities/job/Clinton-NY/Health-Services-Assistant_JR100117.
Admissions Coordinator Sunset Nursing Rehabilitation Center IncAdmissions CoordinatorBOONVILLE, NY$20–$23 / hourPart timeLocated in Boonville, NY, Sunset Nursing & Rehabilitation Center is proud to be part of The McGuire Group, a recognized leader in skilled nursing, rehabilitation, and long-term care services throughout New York State. In this role, you’ll help guide residents and families through the admissions process while building strong relationships with referral sources and ensuring a smooth transition into the facility.
Supports Manager Arc HerkimerSupports ManagerHerkimer, New YorkEnjoy leading teams of DSPs and individuals in community events, such as going to concerts, holiday activities, visiting the park, shopping, attending carnivals/fairs, and more. This policy shall apply to all employment actions, including but not limited to recruitment, advertising, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination of employment, rates of pay or other forms of compensation, and selection for training/development at all levels of employment.
Staff Assistant to the Division of Student Life Hamilton CollegeStaff Assistant to the Division of Student LifeClinton, New YorkSpecific responsibilities include front desk welcoming for the Dean of Students Office, communicating effectively and confidentially with a variety of individuals both on and off campus (including parents); maintaining accurate records, coordinating correspondence; and maintaining legal immigration documents for the College’s international students. Receives incoming telephone calls and communicates in person and in writing with parents, alumni, administrators, faculty, students, prospective students, vendors and others and provides appropriate information or refers to another individual.
Access Services Assistant Hamilton CollegeAccess Services AssistantClinton, New YorkReporting to the Head of Access Services, these are key members of the team responsible for overall operation of the Library Circulation Desk, providing access to library materials and information about the services, facilities and policies of Hamilton College’s Library and Information Technology Services (LITS). As key members of LITS, they help ensure that Hamilton's library services are efficient, responsive to the evolving needs of faculty, students, and staff, and grounded in equity and inclusion.
Price Chopper Customer Service Manager Price ChopperPrice Chopper Customer Service ManagerUtica, NY$20.25–$32 / hourResponsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, and bottle return areas. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.
Technical Assistant - School of STEM-Career Mohawk Valley Community CollegeTechnical Assistant - School of STEM-CareerUtica, New YorkThe Technical Assistant - STEM-Career provides skilled assistance to faculty, professional, or administrative staff of the School of STEM-Career in industrial, research, public service or other educationally related programs or projects. Mohawk Valley Community College provides accessible, high-quality educational opportunities to meet the diverse needs of our students.
Coordinator of the Health Center and College Nurse Mohawk Valley Community CollegeCoordinator of the Health Center and College NurseUtica, New YorkPerforms routine health care for students and staff within the scope of practice for a New York State Registered Nurse (RN); Documents, records and retains confidential medical treatments and assessment records in accordance with College policy, procedure, and software; Complies with all State and Federal Laws as well as State University of New York (SUNY) requirements; Participates in the development of the Health Office's budget, goals and planning; Mohawk Valley Community College provides accessible, high-quality educational opportunities to meet the diverse needs of our students.
Client Relationship Analyst Morgan StanleyClient Relationship AnalystUtica, NY$16–$40.87 / hourOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems.
Commercial Property Claims Supervisor Utica National Insurance GroupCommercial Property Claims SupervisorNew Hartford, NY$93,100–$136,400 / yearWe believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
Principal Clerk (NY HELP Program) Vacancy (Family and Community Services) Oneida County New YorkPrincipal Clerk (NY HELP Program) Vacancy (Family and Community Services)Utica, NYDEPARTMENT: Family and Community Services CIVIL SERVICE TITLE: Principal Clerk (NY HELPS) CLASSIFICATION TYPE: Non-Competitive SALARY (GRADE): $42,481 (21W) Plus Excellent Benefits APPLICATION DEADLINE: December 31, 202 6 APPLY ONLINE*: https://oneida -portal.mycivilservice.com/post/jobopps. DISTINGUISHING FEATURES OF THE CLASS: This is higher level clerical work involving responsibility for the frequent exercise of independent judgment in planning and managing complex clerical activities.
Probation Assistant (NYHELP Program) Vacancy (Probation) Oneida County New YorkProbation Assistant (NYHELP Program) Vacancy (Probation)Utica, NYB) Successful completion of sixty (60) credit hours, of which at least thirty (30) credit hours were completed in criminal justice, human services, chemical dependency counseling, business administration, or a closely related field AND current enrollment in criminal justice, human services, chemical dependency counseling, business administration or a closely related field; OR. He/she also assists in the control and supervision of probationers by performing tasks such as opening and closing cases; retrieving archived files; delivering documents to law enforcement ag encies and the courts; assisting with the collection of financial obligations; and processing intra and interstate transfers.
Principal Clerk Vacancy (Board of Elections - Republican) Oneida County New YorkPrincipal Clerk Vacancy (Board of Elections - Republican)Utica, NYDISTINGUISHING FEATURES OF THE CLASS: This position involves responsibility to assist the Commissioner of Elections to: Answering the phones; Greeting walk -ins; Mailing early voting, absentee and voter registration applications as requested; Retrieving, date stamping, and processing the mail; List Maintenance, including new registrations, name, address and enrollment changes, duplication checks, cancellations, and returned mail check cards; Scanning, filing, and distributing copies of designating, independent and caucus nomination documents; Preparing election supply bags in advance of elections before elections; Removing of election material from supply bags after elections; Record in person voting history of valid affidavit voters; Canvassing and recanvasing of ballots in teams, as directed; Other projects and tasks assigned by the Commissioners & Deputies. If you do not have internet access, paper applications can be picked up in the Personnel Department on the 7th Floor of the Oneida County Office Building.
Clerk (NYHELP Program) Vacancy (Family and Community Services) Oneida County New YorkClerk (NYHELP Program) Vacancy (Family and Community Services)Utica, NYDISTINGUISHING FEATURES OF THE CLASS: Employees in this class are responsible for performing repetitive and routine clerical and other basic office- related tasks, requiring the exercise of ordinary judgment. If you do not have internet access, paper applications can be picked up in the Personnel Department on the 7th Floor of the Oneida County Office Building.
Clerk (NYHELP Program) Vacancy (Public Health) Oneida County New YorkClerk (NYHELP Program) Vacancy (Public Health)Utica, NYONEIDA COUNTY GOVERNMENT NOTICE OF VACANCY DEPARTMENT: Public Health CIVIL SERVICE TITLE: Clerk ( NYHELP Program) CLASSIFICATION TYPE: Non-Competitive SALARY (GRADE) : $30,949 (12W) Plus Excellent Benefits APPLICATION DEADLINE: December 31 , 2026 APPLY ONLINE: https://oneida -portal.mycivilservice.com/post/jobopps DISTINGUISHING FEATURES OF THE CLASS: Employees in this class are responsible for performing repetitive and routine clerical and other basic office -related tasks, requiring the exercise of ordinary judgment. Either: (A) Graduation from high school or possession of high school equivalency diploma; OR (B) Two (2) years of clerical experience.
Secretary to the Commissioner of Public Works Vacancy (Public Works) Oneida County New YorkSecretary to the Commissioner of Public Works Vacancy (Public Works)Utica, NYDISTINGUISHING FEATURES OF THE CLASS: This position exists in the Oneida County Department of Public Works and involves responsibility for independently performing varied clerical operations and relieving the Commissioner of Public Works of administrative detail. Correspondence duties are distinguished by the fact that many letters and communications of a routine recurring nature are composed by the incumbent, with correspondence being dictated only when new or unusual situations occur.
Registered Client Service Associate Morgan StanleyRegistered Client Service AssociateUtica, NY$16–$40.87 / hourOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit).
Summer Youth Program Assistant (PT) Mohawk Valley Community CollegeSummer Youth Program Assistant (PT)Utica, New YorkProvide oversight of children participating in MVCC College for Kids and Teens Career Camps; Promote a fun and safe environment; Assist College for Kids and Teen Program Specialist to prepare for programming; Assist College for Kids and Teens Instructors in the classroom; Supervise children during lunch; Attend weekly meetings with Coordinator and interns; Perform other related duties as assigned by the Coordinator. Mohawk Valley Community College provides accessible, high-quality educational opportunities to meet the diverse needs of our students.
Senior Client Service Associate Marsh McLennanSenior Client Service AssociateMadison, New YorkThe base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. The applicable base salary range for this role is $64,700 to $120,400.
Senior Private Client Advisor Marsh McLennanSenior Private Client AdvisorMadison, New YorkWith offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). As our Senior Private Client Advisor on the Private Client Services team, you’ll be diving deep into client exposures and loss experiences to understand their current coverages.
Shareholder Services Specialist First Eagle Investment ManagementShareholder Services SpecialistColumbus, New YorkOperational Coordination: Manage operational changes with TA and distribution partners, ensuring all updates and corporate actions (via DTCC’s Mutual Fund Profile Service (“MFPS“) and Mutual Fund Information Exchange “MFIX”) meet strict effective dates. Regulatory Filings: Manage the production and mailing of shareholder prospectuses and annual reports; oversee print vendor relationships and website updates.
Client Service Associate, Business Insurance Marsh McLennanClient Service Associate, Business InsuranceMadison, New YorkAmong your diverse and challenging responsibilities, you will coordinate and complete the marketing process for new and renewal group business by compiling data, soliciting quotes, monitoring bid requests, corresponding with vendors and preparing complex cost sheets according to the marketing process and workflow guidelines outlined in the Resource Guide. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
Customer Service Relationship Specialist - New Hartford, NY The HartfordCustomer Service Relationship Specialist - New Hartford, NYClinton, New YorkINTERNET: For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/300 Mbps will be required. As a Customer Relationship Specialist, your primary role is to provide an effortless experience to our existing policyholders, third parties and agents regarding insurance questions, inquiries, or concerns.
Call Center Representative MACNY's Job BoardCall Center RepresentativeNew York Mills, New YorkRemoteFull timeAcross four manufacturing and distribution centers in Central New York, we’re committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customer’s lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use.
Executive Operations Partner to VP, Corporate Social Responsibility (CSR) Thermo Fisher ScientificExecutive Operations Partner to VP, Corporate Social Responsibility (CSR)Columbia, District of ColumbiaA strong team player across a broad and highly visible internal network, the Executive Operations Partner balances humility with ambition, demonstrating a willingness to learn, seek input and collaborate while independently driving outcomes and taking ownership of results. As one team of 100,000+ colleagues, we share a common set of values—Integrity, Intensity, Innovation and Involvement—working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.
Seasonal Administrative Professional The Bonadio GroupSeasonal Administrative ProfessionalUtica, New YorkThe Bonadio Group is currently seeking Seasonal Administrative Professionals to support our Small Business Advisory Service Line for the following time frames: August 2026 through October 2026. Assist in the preparation, proofreading, editing, and processing of documents including, but not limited to, correspondence, financial statements, client-related correspondence, etc., to produce error-free work.
Senior Insurance Private Client Advisor Marsh McLennanSenior Insurance Private Client AdvisorMadison, New YorkWith offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). As our Senior Private Client Advisor on the Private Client Services team, you’ll be diving deep into client exposures and loss experiences to understand their current coverages.
Customer Service Representative Mirabito HoldingsCustomer Service RepresentativeYorkville, New YorkInitiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments. Responsible for actively ensuring the retention of the organization’s customer base which includes promoting the organization to existing customers.
Client Advisor, Business Insurance Marsh McLennanClient Advisor, Business InsuranceMadison, New YorkAs a Client Advisor within the Business Insurance Commercial Lines team, you’llutilize your exceptional client servicing skills to maintain and expand client relationships within your own assigned book of accounts and also provide professional insurance services to our clients by coordinating with Producers, Underwriters, Service Team members and other departments too. You may also be called on to resolve issues related to billing, make policy changes, respond to policy coverage related questions in a timely and professional manner, and prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals.