EXAMPLES OF WORK : (Illustrative only) Receives and organizes work to be processed and recorded; Contacts clients, vendors, and/or insurance carriers to obtain additional information or to update information; Answer telephone and take messages or provides callers with general information; Prepares, stores and retrieves lists and documents; Updates and stores department forms on a computer using word processing software; Orders office supplies and maintains inventory of supplies and equipment; Sorts, date stamps and distributes mail and packages; Maintains alphabetic, numeric and/or chronological files of correspondence, documents and materials by coding and filing new material, searching for requested material and periodically purging obsolete material; Makes copies of letters, files and reports; Schedules meetings and appointments; May attend meetings and take minutes; May serve as a receptionist and greet clients and/or visitors; May enter and retrieve information using computer database/spreadsheet software; May collect fees and account for monies received; May prepare and maintain time records and payroll data; Makes journal entries on computers or ledgers from original sources; Operates copier or other office machines. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of office terminology, procedures and equipment; working knowledge of business arithmetic and English; working knowledge of the principles and practices of computerized records maintenance; ability to perform close, detail work involving considerable visual effort and concentration; ability to understand and follow oral and written instructions; ability to establish and maintain effective working relationships with others; ability to maintain neat and legible records; clerical aptitude; tact and courtesy.