The Manager supervises at least two staff members (Facilities Coordinator and Operations Assistant) and serves as a key escalation point for operational concerns-triaging requests, managing competing priorities, and partnering with university offices, building personnel, and vendors to ensure timely outcomes. This role ensures smooth, consistent service delivery for faculty, staff, students, and departmental leadership by coordinating workflows, supervising staff, resolving routine to moderately complex issues, and strengthening documented processes that promote accountability and continuity.