Process student awards, to include, but not limited to: Process student awards, to include, but not limited to, Veteran Readiness and Employment (CH31) and the Post 9/11GI Bill (CH33), Federal Title IV aid, such as Pell Grant, SEOG, Direct Student Loans, State aid, such as Title 29 Tuition Exemption, TOPS, GO Grant, and Institutional and private aid, such as scholarships and exemptions. Be knowledgeable about school policies and programs, such as: The school's academic programs, what are the currently offered programs, what programs have been recently discontinued, or are planned to be discontinued; The school's academic policies and approval criteria such as, satisfactory academic progress, academic probation, suspension, readmission, prior credit, etc.