Benefits: Health insurance, including a FREE employee only option Dental and Vision insurance BCH paid Life Insurance; Spouse and Dependent Life Insurance plans Short-term and Long-term disability coverage Health and Dependent Care Flexible Spending Accounts Retirement plan with BCH matching contributions, and discretionary lump sum contribution Paid Time Off Education assistance program Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki Free one-on-one retirement planning sessions Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family Qualifications Previous Service Desk or relevant IT experience preferred. Have achieved at least one of the following certifications or obtain within 6 months of employment: CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator Associate, other specialty certifications such as security certifications (e.g., CompTIA Security+) or certifications focused on specific technologies (e.g., cloud computing platforms) may be substituted at the discretion of the Service Desk Manager.