Document process flows, business and functional requirements, use cases, test scripts/results and software validation documents Document process flows, business and functional requirements, use cases, test scripts/results, and software validation documents, including EDI workflows, GHX escalation paths, hospital customer onboarding steps, transaction requirements, troubleshooting guides, and knowledge management content. How you'll make an impact: The Business Analyst helps hospital customers do business with Edwards more easily and efficiently, and helps advance Edwards Customer Service digital enablement, by facilitating accurate electronic ordering, supporting EDI capabilities, strengthening GHX connectivity and partnership processes, and driving process improvements that reduce manual effort and improve the overall ordering experience.