College Applications & Field Support Analyst St. Luke's Health Network, Inc.College Applications & Field Support AnalystBethlehem, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The College Applications and Field Support Analyst maintains and supports information technology users and hardware in the College of Health Sciences.
NewEpic Application Analyst Ensemble Health PartnersEpic Application AnalystNew Castle, PARemote$92,400–$159,450 / yearPerformance Monitoring/Improvement/Innovation: Works collaboratively with revenue cycle leadership and Epic IT leadership to develop best practice processes and Epic functionality. Performs direct observations in operational areas to ensure Epic best practice workflows are being adhered to and makes note of any areas of educational opportunity.
Senior Accounting Analyst Penske Truck RentalSenior Accounting AnalystREADING, PAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. A thorough understanding of internal controls and the ability to query, analyze data, and map detailed processes coupled with analytical skills will enable the associate to draw clear and concise conclusions and identify improvement opportunities.
NewTechnical Business Analyst HTC Global Services IncTechnical Business AnalystHarrisburg, PARemoteFull timeWe are seeking a Business Analyst with experience in credit card and digital payments processing to support the analysis, documentation, and delivery of payment solutions. Elicit, document, and manage business and functional requirements for credit card payment processing systems, including authorization, clearing, settlement, chargebacks, and dispute resolution workflows.
NewService Desk Analyst 2 WEIDENHAMMER SYSTEMS CORPORATIONService Desk Analyst 2Reading, PADescription: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. · Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider.
NewBids Analyst B. BRAUN MEDICAL INCBids AnalystAllentown, PA$61,600–$71,600 / yearBraun Medical, visit www.bbraunusa.com Position Summary: The Bids Analyst plays a critical role in supporting the sales organization by evaluating, developing, and managing capital equipment proposals from initiation through delivery. This position requires a highly analytical, detail-oriented professional who can manage multiple priorities in a fast-paced environment, build strong stakeholder relationships, and proactively identify and resolve potential process or proposal-related challenges.
NewLending Analyst Urban Redevelopment Authority of PittsburghLending AnalystPittsburgh, PA$55,000–$60,000 / yearJob title: Lending Analyst Department: Residential & Consumer Lending Divisional Unit: Housing Department Starting Salary: $55,000-$60,000 Reports to: Manager of Residential Lending Essential Functions and Responsibilities: Manage assigned single family and multifamily developments. The candidate should be familiar with single family and/or multifamily programs available to developers by the URA, local banks, non-profit organizations, the U.S Department of Housing and Urban Development (HUD), Pennsylvania Housing Finance Agency (PHFA), and other federal, state and local sources.
NewStaff Backend Engineer - Application Core Services, Stacks Grafana LabsStaff Backend Engineer - Application Core Services, StacksPhiladelphia, PARemoteOur work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost.
Business Valuation Manager JobotBusiness Valuation ManagerPittsburgh, PA$75,000–$119,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. For more than three decades, we have partnered with privately held businesses, business owners, and organizations across a wide range of industries, providing accounting, tax, consulting, and valuation services tailored to their unique needs.
Claims and Denial Coding Analyst St. Luke's Health Network, Inc.Claims and Denial Coding AnalystAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Claim and Denial Coding Analyst role is a Certified Medical Coder who ensures clean claim submission and timely review and resolution of coding related claim denials for professional services, FQHC, MSO, and ASCs across the network.
Senior Financial Analyst St. Luke's Health Network, Inc.Senior Financial AnalystAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Performs reconciliation of various balance sheet accounts as well as reviews, as needed, the reconciliations prepared by the Physician Group Senior Accountant and Financial Analyst.
Master Data Management Analyst St. Luke's Health Network, Inc.Master Data Management AnalystAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Master Data Management Analyst is responsible for the development, delivery, and management of contracts master data for the Workday ERP procurement and supply chain management systems.
Senior Coordinator, Financial Management and Analysis St. Luke's Health Network, Inc.Senior Coordinator, Financial Management and AnalysisAllentown, PAFull timeThe Senior Coordinator, Financial Management and Analysis takes a lead position in the department to independently oversee, prepare, coordinate and present financial plans and analyses that help the organization determine the critical relationship between strategy and financial capability that will ensure financial equilibrium in the Network, independently handling the most complicated and high-profile Network proformas JOB DUTIES AND RESPONSIBILITIES: Presents & oversees, as well as coordinates and prepares requested and routine financial analyses, forecasts, and projections for existing service lines, new services and products, or new locations for an expanding multi-entity health care system, which represent the most complicated & high-profile projects.
Epic Applications Analyst (1-4): PROFESSIONAL BILLING - Rev Cycle Application and Epic Operations - Full Time SolutionHealthEpic Applications Analyst (1-4): PROFESSIONAL BILLING - Rev Cycle Application and Epic Operations - Full TimePAEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
EPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full Time SolutionHealthEPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full TimePAEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
Epic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full Time SolutionHealthEpic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full TimePAEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
NewSenior Analyst ERP & Corporate Applications SchuylkillSenior Analyst ERP & Corporate ApplicationsPennsylvaniaRemoteFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. Responsibilities include supporting procurement, inventory, and supplier-related processes, assisting with issue resolution and root-cause analysis, testing system changes, and partnering with clinical, supply chain, and finance stakeholders.
Technical Analyst, Enterprise Applications Silvi Concrete Products, Inc.Technical Analyst, Enterprise ApplicationsFairless Hills, PennsylvaniaFull timeSystem Administration & Configuration: Perform user access management, configuration, analysis, and related activities for ERP, Dispatch, Sales/CRM, Marketing, Fleet Mgmt., and other SaaS platforms. The Technical Analyst identifies and translates business needs into technical solutions, while supporting system implementations, configurations, data analysis, and end user support activities.
Sr Analyst, Applications Support ViaPath TechnologiesSr Analyst, Applications SupportPittsburgh, PennsylvaniaFull timeThis role handles complex workflow issues, mentors junior analysts, and partners with development and product teams to resolve systemic problems and implement enhancements. Overview: The Senior Analyst Applications Support serves as an advanced resource for supporting end users of a jail management software platform.
Business Analyst, Enterprise Applications Silvi Concrete Products, Inc.Business Analyst, Enterprise ApplicationsFairless Hills, PennsylvaniaFull timeA Business Analyst bridges the gap between IT and business units, analyzing company-wide structures, processes, and technology to recommend improvements, implement strategies, and boost efficiency. Testing & Quality Control: Execute User Acceptance Testing (UAT) and conduct audits to ensure system improvements meet business needs.
Payment Applications Analyst Fox Rothschild LLPPayment Applications AnalystPAAs a member of the Accounts Receivable team, the Payment Applications Analyst is responsible for accurately processing and reconciling client payments, analyzing transaction data to ensure financial integrity, and identifying opportunities to improve payment workflows. Work closely with the AR team to identify, address, and resolve payment issues, potentially involving cross-functional collaboration across multiple groups.
Applications Analyst DIVERSE LYNX LLCApplications AnalystKing of Prussia, PARemote$45–$50 / hourUnderstanding and determining the changes associated with timekeeping records (i.e. Work Rule Transfers, Labor Category Transfers, Business Structure, etc.) …adjustment rules/triggers that would identify timekeeping changes. Who we are: Diverse Lynx, based in Princeton, NJ, is a Healthcare Staffing agency serving a broad array of U.S. healthcare facilities, from hospitals and clinics to labs and nursing homes.
Systems Analyst III - Custom Applications Essential Utilities IncSystems Analyst III - Custom ApplicationsNorth Shore, PAOperating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. In this role, you will collaborate with developers, IT teams, external partners, and business users to design, develop, and maintain custom applications and solutions within our approved technical stack.
IT Applications Analyst - Pricing Compagnie de Saint-GobainIT Applications Analyst - PricingMalvern, PAThey allow access to information such as the characteristics of your terminal or certain personal data (IP addresses, navigation data on the Saint-Gobain site, etc.) for the following purposes: analysis and improvement of the user experience and/or our offer of content, products and services; audience measurement and analysis; interactions with social networks; display of advertising and personalized content. Country Royaume-Uni Italie Pologne Espagne Middle East Portugal Romania Pérou Argentine Chili Switzerland Germany Austria Finland Danemark Brazil.
Applications Analyst- Epic Charging/ Billing WellSpan HealthApplications Analyst- Epic Charging/ BillingPAUtilizes basic knowledge, skills and ability to provide day-to-day support for assigned applications and customers. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Senior Application Analyst - Workday HCM University Health Services IncSenior Application Analyst - Workday HCMKING OF PRUSSIA, PAThis role bridges the gap between day to day configuration work and long term system strategy by partnering with HR, IT, and vendor teams to design scalable solutions, lead complex enhancements, and ensure the Workday HCM ecosystem operates efficiently and reliably. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
College Applications & Field Support Analyst St. Luke's University Health NetworkCollege Applications & Field Support AnalystBethlehem, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The College Applications and Field Support Analyst maintains and supports information technology users and hardware in the College of Health Sciences.
Associate Application Analyst - Workforce Management Systems University Health Services IncAssociate Application Analyst - Workforce Management SystemsKING OF PRUSSIA, PAWorking knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
Lead Application Analyst First National Bank Of PennsylvaniaLead Application AnalystPittsburgh, PennsylvaniaThe incumbent helps to improve application performance and determines root cause problems with hardware, software and databases and has expertise in all phases of hardware, software and application activities. The incumbent participates in the project management estimation process, manages and plans for service demand forecasts and may participate in the development of business cases to support Technology projects.
Epic Application Analyst (Associate/Mid/Senior) Penn MedicineEpic Application Analyst (Associate/Mid/Senior)Philadelphia, PAPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Clearly defines and articulates to operational stakeholder's workflow changes that are offered with software/hardware upgrades and best practice solutions as recommended by the vendor.
Associate Application Analyst-Lab Information Systems (LIS) Temple University Health SystemAssociate Application Analyst-Lab Information Systems (LIS)Philadelphia, PAPennsylvania-Philadelphia'',''Pennsylvania-Philadelphia'',''Information Technology'',''Information Technology'',''Full-time'',''Full-time'',''Day Job'',''Day Job'',''Regular'',''Regular'',''false'',''405140'',''405140'',''true'',''405140'',''false'',''Submission for the position: Associate Application Analyst-Lab Information Systems (LIS) - (Job Number: 263319)'',''false'',''405140'',''false'',''true''. This position contributes to application-related initiatives by assisting with project activities, supporting established timelines, and participating in the development, testing, implementation, and ongoing support of new functionality, version releases, and system upgrades.
Hybrid Application Analyst-HR/Payroll EDI StaffingHybrid Application Analyst-HR/PayrollBethlehem, PA$100,000–$110,000 / yearCollaborate with developers and vendors to ensure integration and data flow between Oracle and other HR-related systems (e.g., third-party payroll, time tracking tools). Serve as subject matter expert for Oracle EBS HRMS modules (e.g., Core HR, Payroll, Benefits, Time & Labor, Recruiting, Talent Management).
Lead Application Analyst FNB CorpLead Application AnalystPittsburgh, PAThe incumbent helps to improve application performance and determines root cause problems with hardware, software and databases and has expertise in all phases of hardware, software and application activities. The incumbent participates in the project management estimation process, manages and plans for service demand forecasts and may participate in the development of business cases to support Technology projects.
College Applications & Field Support Analyst St. Lukes HospitalCollege Applications & Field Support AnalystBethlehem, PennsylvaniaIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The College Applications and Field Support Analyst maintains and supports information technology users and hardware in the College of Health Sciences.
Application Analyst 2 First National Bank Of PennsylvaniaApplication Analyst 2Pittsburgh, PennsylvaniaProvide hands-on administration and support for Microsoft 365 collaboration and productivity services in an enterprise environment, with a focus on SharePoint Online, OneDrive, Microsoft Teams, and the Power Platform. Skilled and direct experience working with application administration and support components including hardware, software and databases and recognizing and troubleshooting complex problems with these components.
Application Analyst (Associate or Mid) Penn MedicineApplication Analyst (Associate or Mid)Philadelphia, PAThis role is responsible for gathering and documenting business requirements, analyzing processes, facilitating workshops, developing functional specifications, supporting testing efforts, and ensuring ServiceNow capabilities align with organizational goals and ITIL best practices. Addendum: This position serves as the liaison between business stakeholders, IT teams, and implementation partners to drive the successful design, implementation, enhancement, and optimization of ServiceNow IT Service Management (ITSM) and IT Operations Management (ITOM) solutions.
Senior Specialist, Production Services Application Support Analyst The Bank of New York Mellon CorpSenior Specialist, Production Services Application Support AnalystPAEnsure appropriate monitoring and alerting setup, monitor applications, and respond to incidents Lead or partner with other team members on analyzing moderate to complex issues. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Associate Application Analyst-Lab Information Systems (LIS) Temple HealthAssociate Application Analyst-Lab Information Systems (LIS)Philadelphia, PAThis position contributes to application-related initiatives by assisting with project activities, supporting established timelines, and participating in the development, testing, implementation, and ongoing support of new functionality, version releases, and system upgrades. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team.
EHR Application Analyst II Thomas Jefferson UniversityEHR Application Analyst IIMontgomery County, PABachelor's Degree in Computer Science, Healthcare, or related field • 1 year EHR application build, implementation, and support experience • 4 years Progressive experience in information services or combination of information Services and direct Health Care experience • Small to medium-scale implementation/upgrades • Test Plan development • Information Technology Experience and/or Healthcare Operations Experience • Project Management of Large Initiatives • Implementation/Upgrade Support • Applications Planning, Development, and Implementation • Technical Collaboration (e.g. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.
Application Support Analyst Benchmark IT Solutions IndiaApplication Support AnalystPittsburgh, PennsylvaniaThe ideal candidate thrives in a fast -paced client environment, enjoys resolving complex issues, and proactively improves processes and system reliability. While not a traditional Business Analyst or Project Manager role, the position requires a problem -solving mindset , strong business understanding, and ownership of day -to -day application operations.
Lead Application Analyst - Actimize Career-MoverLead Application Analyst - ActimizePittsburgh, PennsylvaniaThe Lead Application Analyst for Actimize is responsible for overseeing assigned projects and supporting high -complexity initiatives using expert knowledge of the business domain, banking practices, and Actimize application functionality. Additionally, the candidate should possess a solid understanding of the SDLC (Software Development Life Cycle) process and AML concepts related to transaction monitoring, KYC/CIP, CDD, OFAC, CTR, and suspicious activity reporting.
Temporary Application Analyst Baker Tilly Advisory Group, LPTemporary Application AnalystHarrisburg, PennsylvaniaBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chicago.
Application Analyst 2 FNB CorpApplication Analyst 2Pittsburgh, PANET Framework or Java In-depth experience in enterprise level cloud and mobile applications Banking experience with Fiserv Premier, Corillian, Mobiliti etc. is highly preferred Strong knowledge and experience with SQL queries and databases like PostgreSQL, MySQL, SQL Server Experience with designing, implementing, integrating with third part solutions Strong debugging and troubleshooting skills through application, platform and infrastructure tier Experience with third part financial solutions such as Plaid, Alloy, Temenos is preferred Knowledge of DevOps process with enterprise architecture Familiarity with a source control system (GitHub, SVN, etc.) Experience in agile delivery and tools like Jira, Rally, ServiceNow. Skilled and direct experience working with application administration and support components including hardware, software and databases and recognizing and troubleshooting complex problems with these components.
Specialist, Production Services Application Support Analyst The Bank of New York Mellon CorpSpecialist, Production Services Application Support AnalystPittsburgh, PAIn this role, youll make an impact in the following ways: Own and manage the end-to-end incident lifecycle in ServiceNow, ensuring timely triage, resolution, and SLA adherence while acting as the Service Incident Owner (SIO). Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Senior Analyst, Application Developer CVS Health CorpSenior Analyst, Application DeveloperPA$64,890–$173,040 / yearCollaborate and clearly communicate with various teams, leaders, and stakeholders across the organization to design and deliver solutions that meet actuarial, finance and underwriting needs. This position is responsible for developing and maintaining databases, data sources, and analytical tools used to support and inform Actuarial, Finance and Medical Economics.
NewExperienced ServiceNow HR Application Analyst Penn MedicineExperienced ServiceNow HR Application AnalystPhiladelphia, PARemoteWorks with the Lead Application Analyst to develop new policies and procedures relating to system design, enhancements, change control, and maintenance of the application Participates in new hire application training, mentoring and instruction on internal processes and educates application analysts on various projects including testing, documenting, and configuration within the application. Serve as the resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build and configuration, maintenance and data integrity.
Epic Application Analyst Penn MedicineEpic Application AnalystPhiladelphia, PAPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Clearly defines and articulates to operational stakeholder's workflow changes that are offered with software/hardware upgrades and best practice solutions as recommended by the vendor.
Application Systems Analyst Saint Vincent CollegeApplication Systems AnalystPAPrimary function: Provide functional analysis and software/web application support to all users with priority focus on the college's two main enterprise systems; Technolutions Slate (student recruitment CRM) and Ellucian Colleague (Student Information System). Develop, test, analyze, and implement extract, transform, and load (ETL) processes in order to accurately and efficiently pull and organize data into a warehouse; define and document data integration strategies.
NewTechnical Application Support Analyst Computer Aid IncTechnical Application Support AnalystMiddletown, PA$80–$90 / hourWe are looking for a Technical Application Support Analyst to provide advanced application support, troubleshooting, maintenance, and operational support for enterprise business applications including Microsoft Dynamics 365, DocuSign CLM, Hyland OnBase, and integration platforms. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
College Co-op: Cash Application Analyst Blue Cross and Blue Shield AssociationCollege Co-op: Cash Application AnalystPhiladelphia, PAAbout the Hiring Department: Cash Application is responsible for applying both premium and non-premium payments into the appropriate systems as well as reconciling these payments. Collaboration with Billing, AR, Customer Service, Sales & Marketing is required to ensure there is minimal customer impact.