Performs administrative and clerical work in the maintenance of records and files; Collects and compiles information, data and statistical reports; Receives, sorts, indexes, and files: mail, bills, requisitions, ledger cards and other various documents and materials; Contacts and assists tenants regarding missing, incomplete or unsigned applications and lease agreements; May assist the collections department with tenant rent disputes by reproducing and reviewing history of payment records with tenants to settle disputes; May attend and participate in court hearings by recording and/or documenting decisions, payment plans etc; May create schedules for Section 8 and public housing inspections; May assist in the coordination, scheduling and documentation of inspections and re-inspections; Assists in maintaining inventories, records and other departmental or organizational data; May type, record and mail inspection notifications, failed inspection and no show notices; May contact landlords to schedule appointments for inspections; Maintains and updates various databases including parking permits issued for tenants; insurance binders for all contractors or venders performing work on housing property etc. DISTINGUISHING FEATURES OF THE CLASS: Under general supervision, an incumbent of this position performs complex clerical support work and administrative tasks for the department/division head.