Desired Qualifications 2+ years of customer service experience preferred PHYSICAL DEMANDS : While performing the duties of this job, the employee is frequently required to sit, stand, walk, bend, and use hands for Lab Customer Service Representative Tier I M-F 8:30am-5:30pm ger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear. Optical Lab Customer Service Representative Tier I M-F 8:30am-5:30pm JOB RESPONSIBILITIES Reporting directly to the Customer Service Manager, the Lab Tier I Customer Service Representative provides total support to our Lab customers.