Senior Customer Support Operations Readiness Program Manager Mercury Technologies IncSenior Customer Support Operations Readiness Program ManagerSan Francisco, CA$121,700–$152,100 / yearThis role sits at the center of customer support impacting initiatives - partnering across Support, Product, Risk, Engineering, and Enablement to ensure launches, tooling updates, workflow changes, and operational initiatives are introduced thoughtfully and executed smoothly. Lead readiness planning for new product launches, workflow changes, and tooling updates, ensuring support teams are prepared with the right documentation, processes, training, and internal knowledge resources.
Senior Customer Support Controls & Governance Program Manager Mercury Technologies IncSenior Customer Support Controls & Governance Program ManagerSan Francisco, CA$154,200–$192,800 / yearWe''re looking for a Senior Customer Support Controls & Governance Program Manager to help design and operationalize the systems, controls, and governance mechanisms that will allow Customer Support to scale into a bank-grade operation without losing the speed, quality, and customer empathy that define Mercury today. As air travel scaled, what once relied on intuition and informal communication required entirely new operational systems: structured procedures, clear ownership, control mechanisms, and real-time coordination that could maintain safety without slowing movement.
Director - Product / Customer Support Smart Energy WaterDirector - Product / Customer SupportCAAbout UsThe Leading AI Platform Provider for Energy & Utilities Our ImpactTransforming Energy & Utilities with Connected Vertical AI Platform Delivering Intelligent, End-to-End Digital Experiences NewsroomExplore the Recent News, Accolades, Recognitions and Upcoming Events Thought LeadershipComing Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content CareersWe are Looking for Skilled and Innovative Individuals to Help us Shape the Future PartnersNurturing Strategic Partnerships to Co-Innovate Best-fit Technology and Business Solutions for the Industry Our TeamDedicated to Driving Change, our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value. PowerUnlocking the Digital Value for Power Providers, Globally GasDigitally Transforming Operations for Gas Providers WaterCharting the Digital Transformation Journey for Water Providers Energy RetailerReimagining the Retail Energy Experiences with AI Platforms SolarAdvancing Solar Power with Powerful AI Platforms eMobilityDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Citizen ExperienceDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Communication ServicesBuilding Intelligent Experiences for Communication Service Providers.
Remote Customer Support Specialist IbrokerPower CapitalRemote Customer Support SpecialistFremont, CaliforniaRemoteCustomer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Engineer Clerk AICustomer Support EngineerSan Francisco, CaliforniaWe're Silicon Valley-based entrepreneurs who have sold companies, gone through the exclusive HF0 AI residency, having previously built teams at Lucasfilms, Samsung, Netflix, DocuSign, and Series B+ Startups. You enjoy digging into problems, identifying root causes, and translating technical concepts into clear, actionable guidance for customers.
Remote Customer Support Consultant TriptasticadventuresRemote Customer Support ConsultantSan Francisco, CaliforniaRemoteOur organization is continuing to grow our remote team and is looking for individuals who enjoy assisting clients while managing a variety of tasks. This opportunity is ideal for those who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.
Customer Support Representative - III NET2SOURCE INCCustomer Support Representative - IIISan Jose, CAAttend office hours and respond to questions; escalate unresolved or complex issues to the ECM Core Team or TCM Team when needed. Review upcoming suppliers for each implementation wave and ensure necessary BOM summaries are extracted, classified, and accurately prepared.
Director, NA L3 Customer Support Centric SoftwareDirector, NA L3 Customer SupportCampbell, CaliforniaWe equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Engage directly with users and senior leaders at strategic / high-value customers, acting as a technical advisor to build trust and ensure long-term satisfaction on escalate issues.
Customer Support Engineering Manager CrusoeCustomer Support Engineering ManagerSan Francisco, California$155,000–$185,000 / yearWe're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Customer Support Engineering Manager, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.
Senior Manager, Customer Support CrusoeSenior Manager, Customer SupportSan Francisco, California$205,000–$250,000 / yearWe're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Senior Manager, Customer Support, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.
Product Expert, Customer Support (San Francisco, CA) OmniProduct Expert, Customer Support (San Francisco, CA)San Francisco, CaliforniaAs a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. Headquartered in San Francisco with hubs in EMEA and APAC, Omni has raised $97M from top-tier investors including Google Ventures, Snowflake, Databricks, ICONIQ and more.
Customer Support Learning & Enablement Specialist Mercury Technologies IncCustomer Support Learning & Enablement SpecialistSan Francisco, CA$106,200–$132,800 / yearDesign high-impact learning experiences: Apply evidence-based instructional design to create clear, engaging, creative, and compliant learning across formats - including live sessions, virtual trainings, and on-demand resources (videos, micro-learnings, SOPs, facilitator guides, and assessments). Clear communication, systems thinking, and ownership: You translate complex ideas into simple, actionable content, partner effectively across teams to drive alignment, and think beyond one-off solutions-taking responsibility for outcomes and continuously improving how learning scales.
Customer Support Lead Cardless IncCustomer Support LeadSan Francisco, CA$120,000–$160,000 / yearYoull handle our most complex cases: disputes with compliance implications, fraud scenarios that require cross-functional coordination, and edge cases that dont fit any existing playbook. Were headquartered in San Francisco, and have raised about $150M in equity funding from top venture capital firms including Spark Capital, American Express, Activant Capital, and more.
Customer Support Specialist unitQCustomer Support SpecialistSan Francisco, CAAbout the Opportunity We’re looking for a Customer Support Specialist who can problem-solve on their feet, gather technical information from nontechnical people, communicate resolutions to nontechnical people in a timely manner, and have excellent follow-through and follow-up skills to design, build, and monitor robust systems for data ingestion, cleaning, and processing. Backed by leading investors such as Zendesk , Accel ,and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox.
Customer Support FluxCustomer SupportSan Francisco, CaliforniaWe're going after a $15B+ electronic design automation market, backed by 8VC, Bain Capital Ventures, Liquid 2 Ventures, Outsiders Fund, Figma board member John Lilly, and GitHub founder Tom Preston-Werner. You feel an urgency to reimagine what your work looks like in this rapidly changing world, and you value critical thinking far above established conventions.
VP, Customer Care & Support Babylist, IncVP, Customer Care & SupportCAAs a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem - the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more - generating $750M in revenue in 2025. You''ll report directly to our CFO/COO, with two direct reports and a broader team of 100+ across agents and ops, a mix of internal and outsourced, with room to build and shape the org to support Babylist's long-term ambitions.
Customer Service Representative Fortiss LLC / Parkwest CasinosCustomer Service RepresentativeLivermore, CaliforniaFull timeThe Customer Service Representative leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. Parkwest Casino is looking for an enthusiastic, motivated Customer Service Representative to join our team and make a real difference in our guest’s experience!
Customer Support Engineer GNAU, IncCustomer Support EngineerSan Francisco, CAWe are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). Youll respond to inbound questions, triage bugs, and get customers unblocked quickly - then turn what you learn into knowledge base content, better ticket routing, AI agent improvements, and internal tooling that makes the whole team more effective.
Customer Service Representative U-HaulCustomer Service RepresentativeFremont, CA$18.05–$19 / hourPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Customer Service Representative $18.00 U-HaulCustomer Service Representative $18.00Fremont, CA$18.05–$19 / hourPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.