UNKNOWN

ADAPTED_NOW

Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. * Processing transactions, opening accounts, and performing account maintenance. * Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. * Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. Formal Education & Certification: · High School Diploma or equivalent required. Work Status: · Full-time. Supervisory Responsibility: · No. Travel: · Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, Including Disability and Veteran Job:Branch Banking* Organization:Ohio* Title: *Teller Retail Banker * Location: *Ohio-Cambridge* Requisition ID: *073198*

Woodforest National Bank

Teller Retail Banker

Bank Management

Banking Services

Customer Support/Service

Equipment Maintenance/Repair

Knowledge Base

Lift/Move 30 Pounds

Marketing

Needs Assessment

Problem Solving Skills

Resolve Customer Issues

Retail

Sales

Transaction Processing/Management

Willing to Travel

PART_TIME

FEED

Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

*Role not eligible for sponsorship* RESPONSIBILITIES<ul><li>Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.</li><li>Complete transaction processing timely, accurately, and in accordance with bank procedures</li><li>Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.</li><li>Refer loan and deposit customers or prospects to subject matter experts</li><li>Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.</li><li>Utilize product knowledge to assist customers and suggest products and services to meet their needs</li><li>Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations</li><li>Complete periodic in-branch communication and promotion activities specific to the office, if applicable.</li><li>Communicate recommendations for improved work flow and service to customers.</li><li>Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks</li><li>Deliver a consistent, high level of service within our Serving More standards</li><li>Other duties as assigned </li></ul>COMPETENCIES<ul><li>Interpersonal/Customer Service Skills</li><li>Written and Verbal Communication</li><li>Ability to understand and follow directions</li><li>Adaptable to change</li><li>Basic Computer Skills</li><li>Organizational Skills/Detail Oriented</li><li>Able to Multi-Task or Juggle Priorities</li><li>Ability to work as part of a team</li><li>Active listening skills with an ability to proactively identify and recommend products and services</li><li>Ability to work independently and handle basic customer issues </li></ul>EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency.   SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.

Park National Bank

Teller - Newark North Office

Computer Skills

Customer Relations

Detail Oriented

Financial Services

Information/Data Security (InfoSec)

Interpersonal Skills

Lift/Move 25 Pounds

Multitasking

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Regulatory Compliance

Risk Management

Sales Prospecting

Standard Operating Procedures (SOP)

State Laws and Regulations

Team Player

Time Management

*Role not eligible for sponsorship* RESPONSIBILITIES<ul><li>Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.</li><li>Complete transaction processing timely, accurately, and in accordance with bank procedures</li><li>Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.</li><li>Refer loan and deposit customers or prospects to subject matter experts</li><li>Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.</li><li>Utilize product knowledge to assist customers and suggest products and services to meet their needs</li><li>Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations</li><li>Complete periodic in-branch communication and promotion activities specific to the office, if applicable.</li><li>Communicate recommendations for improved work flow and service to customers.</li><li>Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks</li><li>Deliver a consistent, high level of service within our Serving More standards</li><li>Other duties as assigned </li></ul>COMPETENCIES<ul><li>Interpersonal/Customer Service Skills</li><li>Written and Verbal Communication</li><li>Ability to understand and follow directions</li><li>Adaptable to change</li><li>Basic Computer Skills</li><li>Organizational Skills/Detail Oriented</li><li>Able to Multi-Task or Juggle Priorities</li><li>Ability to work as part of a team</li><li>Active listening skills with an ability to proactively identify and recommend products and services</li><li>Ability to work independently and handle basic customer issues </li></ul>EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency.   SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.

Teller - Zanesville East Office

<ul></ul>*Role not eligible for sponsorship* RESPONSIBILITIES<ul><li>Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.</li><li>Complete transaction processing timely, accurately, and in accordance with bank procedures</li><li>Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.</li><li>Refer loan and deposit customers or prospects to subject matter experts</li><li>Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.</li><li>Utilize product knowledge to assist customers and suggest products and services to meet their needs</li><li>Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations</li><li>Complete periodic in-branch communication and promotion activities specific to the office, if applicable.</li><li>Communicate recommendations for improved work flow and service to customers.</li><li>Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks</li><li>Deliver a consistent, high level of service within our Serving More standards</li><li>Other duties as assigned </li></ul>COMPETENCIES<ul><li>Interpersonal/Customer Service Skills</li><li>Written and Verbal Communication</li><li>Ability to understand and follow directions</li><li>Adaptable to change</li><li>Basic Computer Skills</li><li>Organizational Skills/Detail Oriented</li><li>Able to Multi-Task or Juggle Priorities</li><li>Ability to work as part of a team</li><li>Active listening skills with an ability to proactively identify and recommend products and services</li><li>Ability to work independently and handle basic customer issues </li></ul>EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to fine count currency.  SCHEDULE Operating hours are Monday through Friday 8:30am-5:00pm and Saturday 8:30am to 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours per week is required in order to maintain eligibility for full-time status. Generally, this position will require37.5 - 40 hours per week.

Teller - Newark Downtown Office

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Teller Retail Banker Woodforest National Bank

Teller - Newark North Office Park National Bank

Teller - Zanesville East Office Park National Bank

Teller - Newark Downtown Office Park National Bank

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