NewSenior Accounts Receivable Specialist Vaco LLCSenior Accounts Receivable SpecialistRancho Santa Margarita, CA$28–$32Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSr. Accounts Receivable & Collections Specialist Vaco LLCSr. Accounts Receivable & Collections SpecialistRancho Santa Margarita, CA$28–$32Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Principal SAP ISU Billing Consultant, SCE Infosys LtdPrincipal SAP ISU Billing Consultant, SCEPomona, CAYou''ll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation.
Accounting Manager, Billing Advantage SolutionsAccounting Manager, BillingIrvine, CaliforniaFull timeResponsibilities: The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods.
Billing Specialist Manatt Phelps & Phillips LLPBilling SpecialistCA$75,000–$95,000 / yearEssential Job Functions: Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing, flat fee arrangements and multiple discounts by matter for client-level bills. The Firm's groundbreaking approach-bringing together legal services, advocacy and business strategy-differentiates Manatt from its competitors and positions the firm to provide a distinct and compelling value proposition.
Billing Coordinator - TalentZok TalentZokBilling Coordinator - TalentZokRedlands, CA$18–$19 / hourImmediate opening for a Document Specialist Coordinator in Redlands, CA who possesses:Experience with Microsoft Office applications. $18-$19 DOEFor immediate and confidential consideration, email resumes to lruiz@talentzok.com.
In-Classroom Instructor - Medical Billing and Coding (Part-Time) ProTrainIn-Classroom Instructor - Medical Billing and Coding (Part-Time)Rancho Santa Margarita, CaliforniaWe provide a CE-Turnkey Solution and partnership opportunities for institutions of higher learning to provide programs to various verticals such as Military Tuition Assistance (TA), Military Spouses (MyCAA), Wounded Warriors, Veterans, Unemployed (WIA), Corporate and Individuals. ProTrain is an affordable solution for students seeking to prepare for an in-demand career that will help move them and America forward to achieve the goal of Education 2 Employment!
NewBilling Clerk Staffmark Group LlcBilling ClerkPomona, CABy applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Sr. Medical Billing & Collections Specialist Leaps & Bounds Pediatric TherapySr. Medical Billing & Collections SpecialistNorco, CaliforniaBilling & Collections Specialist is responsible for ensuring accurate and timely billing, proactive collections, and consistent follow-up on outstanding accounts to support the financial health of the organization. In accordance with Company policy, perform timely and aggressive follow-up on outstanding claims, meticulously resolve denials by correcting errors, gathering necessary documentation, and resubmitting claims efficiently.
Healthcare Revenue Cycle Billing Specialist II (SNF) Wipfli Advisory LLCHealthcare Revenue Cycle Billing Specialist II (SNF)Irvine, CaliforniaRemote$23–$30 / hourFull timeAs a Specialist II in Wipfli’s Healthcare Consulting Practice, you’ll work independently with a variety of healthcare clients, skilled nursing facilities, independent living, and assited living, delivering services such as financial and operational analysis, regulatory readiness, and strategic support. Under the direction of a Senior Consultant, the Specialist II provides business services independently for the firm's more complex clients, ensuring delivery is timely, accurate and serves the client's needs in accordance with company policies and procedures.
Billing Coordinator Dental Kidz ClubBilling CoordinatorCorona, CaliforniaFull timeAre you a passionate, dedicated professional looking to make a significant impact on patients' lives while enjoying a supportive work environment? Our team is comprised of skilled professionals who share a common goal of excellence in dentistry and compassionate patient care.
Billing Coordinator (Hospice) SilveradoBilling Coordinator (Hospice)Irvine, CA$29–$31 / hourJoin Silverado Hospice Orange County covering our Orange County areas and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine's Best Workplaces in Aging Services. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice and Palliative Care services.
Billing Coordinator Kids Dental SpecialistsBilling CoordinatorChino, CaliforniaFull timeAre you a passionate, dedicated professional looking to make a significant impact on patients' lives while enjoying a supportive work environment? Our team is comprised of skilled professionals who share a common goal of excellence in dentistry and compassionate patient care.
Insurance Billing Clerk - Finance and Business County of RiversideInsurance Billing Clerk - Finance and BusinessRiverside, CAFull timeprocedures and methods; determine appropriate applications of various billing procedures; perform basic arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions. Under supervision, the incumbent will be responsible for making follow-up calls checking on claim statuses and eligibility, and working on special projects ; performing fiscal clerical work processing and billing fiscal intermediaries for medical services rendered to patients; and to do other work as required.
NewHealthcare Revenue Cycle Billing Specialist II (SNF) Wipfli LLPHealthcare Revenue Cycle Billing Specialist II (SNF)Irvine, CARemote$23–$30 / hourAs a Specialist II in Wipfli's Healthcare Consulting Practice, you'll work independently with a variety of healthcare clients, skilled nursing facilities, independent living, and assited living, delivering services such as financial and operational analysis, regulatory readiness, and strategic support. Under the direction of a Senior Consultant, the Specialist II provides business services independently for the firm''s more complex clients, ensuring delivery is timely, accurate and serves the client''s needs in accordance with company policies and procedures.
Bill Review Analyst I CorVel CorpBill Review Analyst IIrvine, CA$16.90–$23.42 / hourPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
Billing Clerk Camino Health CenterBilling ClerkSan Juan Capistrano, CAUnder the direct supervision of the Revenue Cycle Manager, the Billing Clerk is responsible for capturing all medical, behavioral health, and dental clinic encounters; submitting claims associated with the billable programs and for reconciling those claims with the program's explanations of benefits. The Billing Clerk is charged with supporting health center staff in appropriately educating and referring patients to wellness, health care and financial assistance resources.
Analyst III, Epic Application Professional Billing and Claims Pacific Dental Services IncAnalyst III, Epic Application Professional Billing and ClaimsIrvine, CA$103,000–$133,000 / yearOwns highly complex projects, such as multi-module implementations or enterprise-wide systems upgrades; leads medium-scale projects, including scoping, design, implementation, testing and go-live support. This role ensures accurate and efficient billing workflows, claim generation, and revenue cycle operations by collaborating with finance, billing, and operational teams.
Clerk, Billing & Invoice KeHE Distributors, LLCClerk, Billing & InvoiceChino, California$29–$31 / hourFull timeThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes. Primary Responsibilities: The Billing & Invoice Clerk for Operations is responsible for accurately preparing, reviewing, and processing billing and invoicing related to warehouse operations and customer activity.
Clerk, Billing & Invoice KeHE Distributors LLCClerk, Billing & InvoiceChino, CA$29–$31 / hourThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes. The Billing & Invoice Clerk for Operations is responsible for accurately preparing, reviewing, and processing billing and invoicing related to warehouse operations and customer activity.
Billing Associate, Medical - TalentZok TalentZokBilling Associate, Medical - TalentZokVictorville, CABilling Associate-Medical - TalentZokOVERVIEWAre you looking for a new career opportunity with an exciting company?! Salary: $20/hrFor immediate and confidential consideration, please email your resume to vnava@talentzok.com.
Analyst III, Epic Application Professional Billing and Claims PDS HealthAnalyst III, Epic Application Professional Billing and ClaimsIrvine, California$103,000–$133,000 / yearFull timeOwns highly complex projects, such as multi-module implementations or enterprise-wide systems upgrades; leads medium-scale projects, including scoping, design, implementation, testing and go-live support. This role ensures accurate and efficient billing workflows, claim generation, and revenue cycle operations by collaborating with finance, billing, and operational teams.
Director of Charge Description Master (CDM) & Clinical Auditing - Patient Accounting & Billing Unit County of RiversideDirector of Charge Description Master (CDM) & Clinical Auditing - Patient Accounting & Billing UnitRiverside, CAFull timeKnowledge of: The principles of effective personnel management and supervision; principles and practices involved in patient access or revenue cycle activities, including knowledge of applicable health information systems; laws, rules, regulations, and policies affecting revenue cycle, charge master or patient access functions. Additionally, the Director will collaborate with RUHS stakeholders to identify charge-related opportunities, evaluate current procedures, and assess internal controls to ensure charge master code compliance, charge accuracy, and improved charge capture.
Billing and Collections Specialist Consultative Search GroupBilling and Collections SpecialistNewport Coast, CAThis includes preparation of inventory emails, regular review of outstanding A/R, consistent follow up with responsible partners or assistants, understanding/documenting partner preferences and methods, consistently updating firm databases with partner responses, monitoring E-billing systems and reporting as needed. Specific responsibilities may include reviewing and maintaining billing memos, coordinating the processing of the bills, preparing and assembling the bills and attachments, sending bills to the client, and following up with partners/clients regarding outstanding invoices.
Billing and Revenue Analyst-Tustin CA The Intersect GroupBilling and Revenue Analyst-Tustin CATustin, CAThe Intersect Group partners with high performing organizations across technology, finance, and professional services that value accurate financial reporting, strong controls, and disciplined execution. You will work within Oracle Financials and Project Accounting to reconcile balances, resolve discrepancies, and provide reliable financial insights that support leadership decision making.
Director of Charge Description Master (CDM) & Clinical Auditing - Patient Accounting & Billing Unit County of Riverside, CaliforniaDirector of Charge Description Master (CDM) & Clinical Auditing - Patient Accounting & Billing UnitRiverside, CA$102,746.17–$162,990.68 / yearTier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. Knowledge of: The principles of effective personnel management and supervision; principles and practices involved in patient access or revenue cycle activities, including knowledge of applicable health information systems; laws, rules, regulations, and policies affecting revenue cycle, charge master or patient access functions.
Systems Administrator III, Health Systems - Certified in Epic Resolute Hospital Billing preferred Kaiser PermanenteSystems Administrator III, Health Systems - Certified in Epic Resolute Hospital Billing preferredCorona, CAEssential Responsibilities: • Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives • Collaborating with others, often cross-functionally, to solve business problems • Supporting the completion of priorities, deadlines, and expectations • Communicating progress and information • Identifying and recommending ways to address improvement opportunities when possible • Escalating issues or risks as appropriate. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by: • Diagnosing, troubleshooting, and resolving complex incidents to minimize system issues • Supporting stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement.
Temporary Medical Billing & Collections Representative University of CaliforniaTemporary Medical Billing & Collections RepresentativeIrvine, CA2025 University of California, Irvine, UCI Health, and UC Regents. Sign-up to be notified of hiring events, newly posted job opportunities, and much more.
SAP IS-U Billing & Rates Lead - Utilities Industry Accenture PlcSAP IS-U Billing & Rates Lead - Utilities IndustryIrvine, CAAs part of Accenture's Utilities SAP Practice, you'll be delivering major SAP solutions and Utilities-specific capabilities such as customer systems, energy data management, demand response, asset operations, regulatory reporting, Distributed Energy Resources (solar panels, batteries, electric vehicle chargers), and new Utility business models. Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Customer, Sales and Service solutions and technologies on some of the most innovative projects in the world.
NewWarehouse Billing Coordinator- Nights Performance Food Group CoWarehouse Billing Coordinator- NightsFontana, CAVistar is America's leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities they serve. 1 - 2 Years Accounting, collections accounting admin support or related area, Suite 100, California, Vistar customers are everywhere people work, play, and shop.
Manager Accounting Billing Advantage Solutions IncManager Accounting BillingIrvine, CAThis role leads close processes while managing accounting professionals and automated workflows across systems, driving process improvements and strengthening internal controls. The position also oversees billing operations to ensure revenue is properly recognized and invoices are issued accurately and on time.
Dental Treatment Coordinator w/billing experience Private PPO/FFS Dental OfficeDental Treatment Coordinator w/billing experienceclaremont, CALooking for a Treatment Coordinator/Biller for our beautiful, busy, established, private Dental PPO Office in Claremont, California. We are searching for someone who has high energy, has a positive attitude, is always smiling, has at least 5+ years experience in the dental field, and is able to multitask.
Billing and Collections Coordinator Air Methods CorpBilling and Collections CoordinatorCAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Essential Functions and Responsibilities include the following: Ensure authorization requests and authorization appeals are submitted and followed-up on with the appropriate insurance company via fax, phone or online.
NewPost-Award Accountant II Grants & Billing (Oracle PPM) University of California , RiversidePost-Award Accountant II Grants & Billing (Oracle PPM)Riverside, CA$57,700–$99,300 / yearA prominent university is seeking an Extramural Funds Accountant II in Riverside to manage post-award administration for contracts and grants. The salary ranges from $57,700 to $99,300 annually, with potential pay up to $78,500, depending on experience and qualifications.
Customer Service and Billing Wholesome International IncCustomer Service and BillingRedlands, CAIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Collections Specialist Casa de la FamiliaCollections SpecialistSan Juan Capistrano, CAWe are seeking an experienced Workers' Compensation Collections Specialist to manage insurance collections, resolve outstanding balances, and maximize reimbursement while maintaining professional relationships with claims administrators, adjusters, and attorneys. This position requires strong knowledge of California workers' compensation billing and collections, including follow-up with insurance carriers, documentation review, denial resolution, payment reconciliation, and account resolution.
Reimbursement Specialist III Alura Workforce SolutionsReimbursement Specialist IIILaguna Hills, CAIndependently perform claims follow-up and collections activities such as resolving claims denials and rejections through claim resubmissions, corrected claims and appeals in compliance with Billing Department's approved reimbursement strategies in a timely manner. Provides the highest level of customer service in answering patient phone calls and resolve patients' questions and/or billing issues, as well as communicate with doctors' offices and their staff.
Group Set up Specialist Western GrowersGroup Set up SpecialistIrvine, CA$53,667.86–$69,768.32 / yearResponsible for set-up and rate structure of new groups, maintaining and updating existing groups/clients for Western Growers Assurance Trust (WGAT), and Pinnacle Claims Management Inc. (PCMI) using the Health Care Processing System (HCPS). Proven project management abilities -including time and task management, delegating assignments, and working collaboratively to meet deadlines Internet access provided by a cable or fiber provider with 40 MB download and 10 MB upload speeds.
NewTechnician Supervisor (RVT) - Inland Valley Veterinary Specialists PetVet Care CentersTechnician Supervisor (RVT) - Inland Valley Veterinary SpecialistsUpland, CA$32–$35 / hourSince opening its doors in 2000, Inland Valley Veterinary Specialists & Emergency Center in Upland, CA has been a vital resource for emergency and specialty veterinary care across San Bernardino, Los Angeles, Riverside, and surrounding counties — available 24/7, 365 days a year. The hospital's collaborative model works in direct partnership with referring primary care veterinarians, offering advanced services including surgery, radiology, endoscopy, and blood transfusions in a team-driven, high-stakes environment.
Reimbursement Representative Alura Workforce SolutionsReimbursement RepresentativeLaguna Hills, CAIndependently perform claims follow-up and collections activities such as resolving claims denials and rejections through claim resubmissions, corrected claims and appeals in compliance with Billing Department's approved reimbursement strategies in a timely manner. Provides the highest level of customer service in answering patient phone calls and resolve patients' questions and/or billing issues, as well as communicate with doctors' offices and their staff.
Reimbursement Representative 26-00070 Alura Workforce SolutionsReimbursement Representative 26-00070Irvine, CAIndependently perform claims follow-up and collections activities such as resolving claims denials and rejections through claim resubmissions, corrected claims and appeals in compliance with Billing Department's approved reimbursement strategies in a timely manner. Provides the highest level of customer service in answering patient phone calls and resolve patients' questions and/or billing issues, as well as communicate with doctors' offices and their staff.
Bilingual Field Enrollment Specialist (California Only) Western GrowersBilingual Field Enrollment Specialist (California Only)Irvine, CARemote$39,208–$55,972 / yearAt Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. High school diploma or equivalent and one (1) to three (3) years of customer service and/or accounting/business experience with knowledge of generally accepted accounting procedures, analytical abilities, or equivalent combination of education and experience preferred.
Clerical Specialist III - OC City of HopeClerical Specialist III - OCIrvine, CACity of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Position Summary: Performs data entry, reviews department audit reports, and makes necessary corrections, researches incomplete or unusual charges, maintains billing and activity reports, and assists in answering questions pertaining to OR/Periop services.
Clinical Research Operations Specialist -Temporary Loma Linda University Medical CenterClinical Research Operations Specialist -TemporaryLoma Linda, CAThe Clinical Research Operations Specialist participates in the start-up activities related to opening new trials, including performing financial feasibility assessments, and will work closely with the Principal Investigator, study start-up team and Research Affairs Financial Management to ensure accurate and compliant budget development and negotiation. Job Summary: The Clinical Research Operations Specialist for the Cancer Center Clinical Trials Unit (CCCTU) plays a critical role in the financial management of clinical research trials from study startup to study closure.
Revenue Cycle Specialist SilveradoRevenue Cycle SpecialistIrvine, CA$30–$40 / hourYou thrive in fast-paced environments, enjoy solving complex billing challenges, and bring precision and accountability to every step of the revenue cycle. Join Silverado Home Office, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services.
Staff Accountant - Grants EVCHC WebsiteStaff Accountant - GrantsPomona, CaliforniaUnder the general management of the Accounting Manager, the Staff Accountant will be responsible for the grants administration, accounting and financial analysis, financial and project reporting, shared cost allocations, maintenance of financial records, budget development, ensuring compliance with the Uniform Guidance, funding agency guidance, and contract award terms and conditions. Performs contract and grant post-award functions, including budget and expense analysis, periodic invoicing, financial reporting, labor distribution changes and associated communications with customers, reconciliations, and re-budgeting; communicates with fiscal contacts at funding source for problem resolution and information gathering.
Staff Accountant - Grants EAST VALLEY COMMUNITY HEALTH CENTER INCStaff Accountant - GrantsPomona, CA$70,000–$77,000 / yearPOSITION PURPOSE: Under the general management of the Accounting Manager, the Staff Accountant will be responsible for the grants administration, accounting and financial analysis, financial and project reporting, shared cost allocations, maintenance of financial records, budget development, ensuring compliance with the Uniform Guidance, funding agency guidance, and contract award terms and conditions. MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS: Performs contract and grant post-award functions, including budget and expense analysis, periodic invoicing, financial reporting, labor distribution changes and associated communications with customers, reconciliations, and re-budgeting; communicates with fiscal contacts at funding source for problem resolution and information gathering.
Phlebotomist / Administrative Assistant - Orange County One Medical of NY, PCPhlebotomist / Administrative Assistant - Orange CountyAliso Viejo, CA$22.75–$24.75 / hourWhat you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services.
Resident Support Services Specialist FirstService CorpResident Support Services SpecialistIrvine, CA$22–$25 / hourJob Overview: The Resident Support Specialist will provide residents, board members, and vendors with the highest level of service excellence by providing information in response to inquiries, concerns and requests about products and services. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies.
Senior Specialist Accounting Sage Oak Charter SchoolsSenior Specialist AccountingRedlands, CA$34.95–$40.52 / hourPart timeRefers all formal disciplinary actions involving students and staff to school management ensuring compliance with the schools’ Uniform Complaint Policy and the schools’ Uniform Technology Policy; addressing and resolving complaints from students, parents, and staff in a timely manner; and complying with the provisions of California Penal Code Section 11166 (Child Abuse and Neglect Reporting Act). Position Summary: Under general direction, the Senior Specialist, Accounting performs highly responsible, independent, and advanced fiscal, budgetary, accounting, and financial analysis work that supports the organization's strategic and operational goals.