UNKNOWN

FEED

OTHER

At Phoenix Home Care and Hospice, our mission is to create New Beginnings for our caregivers and clinicians while delivering care built on compassion, honesty, and patience. If you enjoy working with numbers, solving problems, and keeping things accurate and on track, this is a great opportunity to grow in a stable, team driven environment.

<p><strong>Now Hiring Private Pay Billing Specialist</strong><br/> Full Time<br/> Springfield, MO</p><p>Phoenix Home Care and Hospice is hiring a <strong>Private Pay Billing Specialist</strong> to support our Financial Services team. This role is ideal for someone who is organized, detail focused, and confident handling billing, collections, and communication with both internal teams and clients.</p><p>If you enjoy working with numbers, solving problems, and keeping things accurate and on track, this is a great opportunity to grow in a stable, team driven environment.</p><p><strong>What You Will Do</strong><br/> Represent the Financial Services team professionally on the phone and in person<br/> Generate and post revenue on a weekly basis<br/> Submit claims and follow up on denials<br/> Handle collections and maintain accurate account records<br/> Communicate with operations and internal teams to resolve issues<br/> Maintain organized, timely, and accurate documentation<br/> Support additional billing and administrative tasks as needed</p><p><strong>What You Need</strong><br/> At least 1 year of office or administrative experience<br/> Basic knowledge of Microsoft Office including Word, Excel, and Outlook<br/> Strong communication skills both written and verbal<br/> Professional phone presence and customer service skills<br/> Attention to detail and ability to stay organized<br/> Ability to multitask and problem solve in a fast-paced environment<br/> Ability to work independently and as part of a team<br/> Positive, professional attitude</p><p>Billing or collections experience preferred, but we will train the right person</p><p><strong>What We Offer</strong><br/> Eligibility after 60 days<br/> Multiple Major Medical plans including dental and vision<br/> Spousal and family coverage options<br/> 401k with company match<br/> Paid Time Off starting at hire<br/> Employee recognition programs<br/> Supportive, team-oriented culture</p><p>At Phoenix Home Care and Hospice, our mission is to create New Beginnings for our caregivers and clinicians while delivering care built on compassion, honesty, and patience.</p><p>Choose Phoenix. Apply today.</p><p/>

Phoenix Home Care and Hospice

Private Pay Billing Specialist

Administrative Skills

Billing

Communication Skills

Credit and Collections

Customer Support/Service

Dental Insurance

Detail Oriented

Documentation

Financial Services

Health Plan

Home Care

Hospice Care

Medical Billing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Operational Communications

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Record Keeping

Team Player

Time Management

Writing Skills

Workable

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The Billing Specialist plays a critical role in supporting financial operations while delivering consistent, high‑quality results within established turnaround timelines.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Billing Specialist – Shared Services</b> </p></div><div><p><b>Remote: </b>candidates in Easter, Central or Mountain Time Zones<b> </b><b>| Supporting: </b>Shared Services<br/><b>Seeking:</b> 2 years of billing and account support experience, EPIC experience preferred<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> </p></div><div><p><b>About the Role:</b> The Billing Specialist is responsible for processing Agency Bill transactions, including premiums, taxes, fees, installments, and related billing activities. This role ensures accurate and timely transaction entry within EPIC, supports internal teams with billing inquiries, and maintains high standards of data accuracy and operational efficiency. The Billing Specialist plays a critical role in supporting financial operations while delivering consistent, high‑quality results within established turnaround timelines. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Agency Bill Processing: </b>Process Agency Bill transactions in EPIC, including premiums, taxes, fees, installments, split receivables, and wholesale billing. </p></li></ul></div><div><ul><li><p><b>Transaction Execution: </b>Generate and process transactions based on carrier invoices, rating sheets, allocation spreadsheets, and supporting documentation. </p></li></ul></div><div><ul><li><p><b>Specialized Billing: </b>Process pre‑bill transactions and surplus lines activity in accordance with business requirements and regulatory guidelines. </p></li></ul></div><div><ul><li><p><b>Data Validation: </b>Review and verify EPIC data fields, including policy numbers, commissions, ICO/PPE, and related billing details before processing. </p></li></ul></div><div><ul><li><p><b>Billing Coordination: </b>Collaborate with Account Management and internal teams to address billing questions, corrections, and discrepancies. </p></li></ul></div><div><ul><li><p><b>Issue Resolution: </b>Investigate and resolve billing issues, coordinating with appropriate departments and processing adjustments as needed. </p></li></ul></div><div><ul><li><p><b>Documentation Management: </b>Associate and manage documentation within EPIC activity codes to ensure accuracy and audit readiness. </p></li></ul></div><div><ul><li><p><b>System Utilization: </b>Navigate EPIC and utilize Microsoft Office tools (Outlook, Excel, Word) to support daily billing functions and communication. </p></li></ul></div><div><ul><li><p><b>Turnaround & Quality Management: </b>Deliver accurate work within established timelines while maintaining strong attention to detail and quality standards. </p></li></ul></div><div><ul><li><p><b>Process Improvement: </b>Identify opportunities to improve billing workflows, efficiency, and accuracy within agency billing processes. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> </p></div><div><p><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>Bachelor’s degree in Business, Accounting, Finance, or related field preferred; equivalent experience considered </p></li></ul></div><div><ul><li><p>2+ years of billing, accounting support, or customer service experience </p></li></ul></div><div><ul><li><p>Experience with agency management systems (EPIC preferred) </p></li></ul></div></div><div><div><ul><li><p>Strong attention to detail with the ability to manage high‑volume transactional work </p></li></ul></div><div><ul><li><p>Proven analytical and problem‑solving skills </p></li></ul></div><div><ul><li><p>Excellent verbal and written communication skills </p></li></ul></div><div><ul><li><p>Proficiency in Microsoft Office applications, including Outlook, Excel, and Word </p></li></ul></div><div><ul><li><p>Strong organizational, multitasking, and time‑management skills </p></li></ul></div><div><ul><li><p>High level of personal integrity, accountability, and commitment to quality </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $40,000.00 - 60,000.00 annually, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Billing Jobs in Republic, MO

Resume Resources

Get noticed by top employers!

Billing Jobs in Republic, MO

Private Pay Billing Specialist Phoenix Home Care and Hospice

Billing Specialist - Shared Services Insurance Office of America

Resume Resources