North Kingstown, RI30+ days ago
Knowledge of end-user computing environments, device management, and support best practices Excellent troubleshooting, problem-solving, and decision-making skills Ability to balance hands-on technical work with managerial oversight Strong customer-service orientation with effective communication skills across technical and non-technical audiences Demonstrated ability to manage multiple priorities and projects in a fast-paced environment At least L2 level hands on knowledge in Active Directory services Relevant certifications (e.g., Microsoft 365 Certified, Enterprise Administrator Expert, etc.) are a plus Vendor management and budget planning skills a plus This is a safety-sensitive position that requires candidates to successfully pass a post-offer drug screening prior to employment. Proven experience delivering Microsoft 365 assessments, migrations, and modernization projects Experience supporting multiple sites or distributed user bases a plus Technical Skills: Strong technical expertise in Microsoft 365 ecosystem (Exchange Online, SharePoint, Teams, OneDrive, Intune, and related security/compliance features).