Remote Customer Technical Support Representative Cengage GroupRemote Customer Technical Support RepresentativeRaleigh, NCRemote$17–$27 / hourCengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment.
Business Systems Product Manager Multi-Color CorpBusiness Systems Product Managerdurham, NCPartner with business stakeholders to identify opportunities, define outcomes, and prioritize initiatives aligned to customer experience and business valueTranslate business needs into clear product requirements and drive execution with technical teamsLead cross-functional collaboration across Customer Service, Marketing, IT, and external partnersEnsure successful delivery of enhancements and strategic initiatives, with a focus on adoption, usability, and measurable impactResponsible for ensuring appropriate change management related to technology solutionsResponsible for identification and measurement of KPIs related to technical platforms, capabilities and services for Customer Service & MarketingDrive continuous improvement through data-driven insights, customer feedback, and performance metricsAct as the primary point of accountability for product performance, scalability, and long-term evolution. The IT Product Manager - Customer Service & Marketing is responsible for defining and driving the product strategy, roadmap, and delivery for MCC Label's Salesforce platform supporting Customer Service and Marketing capabilities.
Principal, Product Security Itron IncPrincipal, Product SecurityRaleigh, NC$96,000–$165,000 / yearStrong knowledge of software supply chain security, source code protection, secrets management, privileged access management, artifact integrity, dependency governance, and secure release practices. You will collaborate closely with Product Development, DevOps, Cloud Engineering, Enterprise Architecture, and Cybersecurity teams to design and implement scalable security solutions that protect Itron products and services throughout the development lifecycle.
IT Tech Support Specialist Self-HelpIT Tech Support SpecialistDurham, North Carolina$53,800–$80,700 / yearMaintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations; install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications. Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistances from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Technical Support Engineer Qualys IncTechnical Support EngineerRaleigh, NCKnowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS). The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions.
Senior Help Desk Support Specialist CVS Health CorpSenior Help Desk Support SpecialistWork At Home-North Carolina, NC$18.50–$31.72 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. In addition to basic registration and navigation questions, many of our members have incentives available to them as part of their employer benefits and they may have questions concerning completion of the incentives.
Senior Manager, Support CliniSys IncSenior Manager, SupportRaleigh, NC$120,000–$150,000 / yearDirects the definition and execution of product support functions including leading managers in the support function ensuring efficient, high-quality processes, adequate response times and quality for service and product issue resolution. As a global provider of intelligent diagnostic informatics solutions, we develop AI-enabled, cloud-based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health.
NewAdministrative Support Specialist University of North Carolina at Chapel HillAdministrative Support SpecialistChapel Hill, NC$36,000–$50,000 / yearNo Posting Open Date 06/18/2026 Application Deadline 09/25/2026 Position Type Permanent Staff (SHRA) Position Title Admin Support Specialist - Journey Salary Grade Equivalent NC09 / GN06 Working Title Administrative Support Specialist Position Number 20034409 Vacancy ID P021119 Full-time/Part-time Permanent/Time-Limited Full-Time Permanent If time-limited, estimated duration of appointment Hours per week 40 Work Schedule. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events.
Principal Product Commercialization Specialist - Channels SASPrincipal Product Commercialization Specialist - ChannelsCary HQ, North CarolinaTwelve years of overall relevant ent experience including o 8+ years of progressive experience in tech solutioning, product management, product strategy, or product marketing overseeing complex B2B product portfolios and o 3 or more years with domain experience in enterprise analytics and data enablement; experience with SAS preferred. • Establish Strategic Direction- Establishing and committing to a long-term business direction based on an analysis of systemic information and consideration of resources, market drivers, organizational values, and emerging economic, technological, and regulatory conditions.
Senior Product Commercialization Specialist - Migration & Legacy SASSenior Product Commercialization Specialist - Migration & LegacyCary HQ, North CarolinaBachelor’s degree in Business, Engineering, Computer Science, or a related field • Eight years of relevant experience including: o 6+ years of progressive experience in tech solutioning, product management, product strategy, or product marketing overseeing complex B2B product portfolios o 3 or more years with domain experience in enterprise analytics and data enablement; experience with SAS preferred • Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Establish Strategic Direction- Establishing and committing to a long-term business direction based on an analysis of systemic information and consideration of resources, market drivers, organizational values, and emerging economic, technological, and regulatory conditions.
Intern, Customer Support And Customer Success Harris Computer SystemsIntern, Customer Support And Customer SuccessNorth Carolina, NC$22–$25 / hourWhat your impact will be: Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes. Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
IT Support Technician RedolentIT Support TechnicianDurham, North CarolinaThis will include (but not limited to) direct user support, run book creation and modification, coordinate with other IT teams in the organization, service evaluation, day to day operations, lifecycle management planning and implementation, routine assessment, understanding the needs of the business, providing direct support for executive-level users and their support staff. One of our direct client is urgently looking for an IT Support Technician @ Durham, NC Job Title: IT Support Technician Location: Durham, NC Duration: 3 to 6 Months Description: Job Summary The Corporate IT Services requires a day-to-day IT Support Technician for ongoing support for Xperi.
Director, Global Personalized Support Nutanix Inc.Director, Global Personalized SupportDurham, NC$206,000–$414,000 / yearIn locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Define and lead a high-impact KPI framework that pivots organizational success metrics from operational volume to strategic health; prioritizing technical debt, risk mitigation, and proactive environmental optimization.
Product Manager Tanium IncProduct ManagerDurham, NC$135,000–$210,000 / yearMany of the world's leading organizations trust Tanium's single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. 3 to 5 years of professional work experience in analytical (investment banking, consulting, data science), strategic (product management, business operations, strategy), or engineering (software engineer) roles.
IT Field Support Technician_Raleigh Gr8ttek, LLCIT Field Support Technician_RaleighRaleigh, NCReporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.
Product Development Engineer Freudenberg Sealing Technologies GmbH & Co KGProduct Development EngineerDurham, NCFreudenberg Performance Materials is part of the Freudenberg Group and a leading global supplier of innovative technical textiles for a broad range of markets: From apparel, automotive, building materials, civil engineering, energy, filter media, healthcare and to building interiors and more. Develop and optimize raw materials, processes, and products to support business objectives, including new product development and continuous improvement initiatives.
Director Of Product And Solutions Marketing, Campus And Branch Hewlett Packard EnterpriseDirector Of Product And Solutions Marketing, Campus And BranchDurham, NC$163,000–$326,000 / yearThe Director will work closely with product management, sales, field marketing, demand generation, and customer success teams to bring innovative networking solutions to market and strengthen the company's leadership position in enterprise networking. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.
Director of Product and Solutions Marketing, Campus and Branch Hewlett Packard Enterprise CoDirector of Product and Solutions Marketing, Campus and BranchDurham, NC$163,000–$326,000 / yearThe Director will work closely with product management, sales, field marketing, demand generation, and customer success teams to bring innovative networking solutions to market and strengthen the company's leadership position in enterprise networking. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.
Data Center Power and Cooling Support Manager Lenovo Group LtdData Center Power and Cooling Support ManagerMorrisville, NC$150,000–$195,000 / yearFocused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Responsibilities: As the Global PNC Support Manager, you will lead the technical strategy, operational support, and lifecycle management for the high-density infrastructure powering our most advanced Neptune liquid cooled AI and High-Performance Computing (HPC) clusters.
National Support Eng Canon USA & AffiliatesNational Support EngRaleigh, NCRemoteCollaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU).