Youngstown, OH30+ days ago
Ability to: collect data, establish facts, and draw valid conclusions; determine material and equipment needs; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one task to another; work independently and in a team environment; develop and maintain effective working relationships. Knowledge, Skills, and Abilities: Knowledge of: university policies and procedures; office practices and procedures; department/division goals and objectives; department/division policies and procedures; workplace safety practices and procedures; English grammar and spelling; records management; office management; project management; IT service management principles (ITIL) and process improvement methodologies; workflow design, process automation, and integration tools; data governance, data quality assurance, and security practices.