NewPhysician - Emergency Medicine - Greater Baltimore Medical Center VituityPhysician - Emergency Medicine - Greater Baltimore Medical CenterTowson, MDThe area is home to landmarks like the Hampton National Historic Site, a stunning preserved estate, and Towson University, which brings a youthful energy and cultural events to the community. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities.
Call Center Sales Representative Mariner FinanceCall Center Sales RepresentativeNottingham, Maryland$18–$23 / hourFull timeEmployee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsDistrict of ColumbiaThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeDCRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
NewCall Center Member Service Associate NASA Federal Credit UnionCall Center Member Service AssociateUpper Marlboro, MD$21–$22 / hourResponds to member inquiries regarding the operation of accounts, account usage charges, access to accounts, interest rates on savings and loan products, resolving account discrepancies, credit, debit and ATM cards, account information, loan applications and assisting members to make the most effective use of services offered by the Credit Union. Provides efficient and responsive service to members by maintaining an acceptable level of productivity as measured by established Call Center production metrics and actively strives to achieve any assigned goals for loans, deposits, and services.
Call Center Representative - Bowie MD (VE26081133MD) The Bowen Group - VEOCCCall Center Representative - Bowie MD (VE26081133MD)Bowie, MDFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
NewCall Center Representative RenuityCall Center RepresentativeLandover, Maryland$50,000–$80,000 / yearAs part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. In this position, you will: Answer incoming calls and provide excellent customer service to warm generated leads - NO MORE COLD CALLS!
Call Center Supervisor (Chesapeake Specialty Care) University of Maryland Faculty Physicians IncCall Center Supervisor (Chesapeake Specialty Care)Baltimore, MDExact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. The Call Center Supervisor serves as a resource for team members, assists with escalated patient concerns, and collaborates with clinical and administrative leadership to optimize patient access and communication.
Customer Service / Call Center Ultimate Staffing ServicesCustomer Service / Call CenterWhite Marsh, Maryland$17–$19 / hourPosition Overview: Ultimate Staffing is actively seeking a dedicated Customer Service / Call Center professional to join a dynamic team in Maryland. Responsibilities: Utilizing excellent communication skills to address customer inquiries and provide solutions.
Call Center Supervisor (Chesapeake Specialty Care) University of Maryland Faculty PhysiciansCall Center Supervisor (Chesapeake Specialty Care)Baltimore, MDExact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. The Call Center Supervisor serves as a resource for team members, assists with escalated patient concerns, and collaborates with clinical and administrative leadership to optimize patient access and communication.
Call Center Operator Laurel Dental OfficeCall Center OperatorEllicott City, MD$17–$18 / hourWe are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.
Supervisor Call Center MedStar Health Research InstituteSupervisor Call CenterWashington, DC$49,192–$87,422 / yearThis role provides leadership training and technical expertise related to communication systems and equipment ensuring staff are equipped to effectively manage daily operations and respond to emergent situations. Serves as the frontline leader and primary escalation point for communication-related issues including urgent pager issues emergency codes service disruptions and customer service concerns.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHABaltimore, MD$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Supervisor Call Center MedStar HealthSupervisor Call CenterWashington, DC$49,192–$87,422 / yearThis role provides leadership training and technical expertise related to communication systems and equipment ensuring staff are equipped to effectively manage daily operations and respond to emergent situations. Serves as the frontline leader and primary escalation point for communication-related issues including urgent pager issues emergency codes service disruptions and customer service concerns.
Actionet, Inc. Careers - Call Center Manager ActioNet, Inc.Actionet, Inc. Careers - Call Center ManagerWashington, DC$80,000–$110,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.
Customer Service Call Center Agent VECRA IncCustomer Service Call Center AgentLanham, MDRemoteFull timeAgents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume during open enrollment). VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm.
Call Center Representative (Chesapeake Specialty Care) University of Maryland Faculty Physicians IncCall Center Representative (Chesapeake Specialty Care)Baltimore, MDExact salary will ultimately depend on multiple factors, which may include the successful candidates geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. Duties include scheduling appointments, documenting patient requests and information, coordinating work efforts with team members, and maintaining knowledge of office protocols and physician schedules.
Call Center Triage Consultant I - DC Leidos Holdings IncCall Center Triage Consultant I - DCWashington, DC$52,000–$94,000 / yearThis program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. Conduct comprehensive assessments of participant needs across Employee Assistance Program (EAP) and work-life domains, including childcare, parenting, eldercare, education, legal, financial, employment assistance, emotional well-being, relationships, communication, health and wellness, and short-term problem resolution.
Call Center Triage Consultant I - DC LeidosCall Center Triage Consultant I - DCWashington DC, District of ColumbiaThis program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. Conduct comprehensive assessments of participant needs across Employee Assistance Program (EAP) and work-life domains, including childcare, parenting, eldercare, education, legal, financial, employment assistance, emotional well-being, relationships, communication, health and wellness, and short-term problem resolution.
NewCall Center - Medical Quadrant IncCall Center - MedicalAnnapolis, MDMUST: The Medical Office Call Center Rep should have the following experience: 2+years of experience working in a high volume medical practice or hospital call center. DUTIES: The duties of the Medical Call Center Rep include but are not limited to the following: Answer phone calls.