Brightkey, IncNewCall Center Representative Brightkey, IncCall Center RepresentativeAnnapolis Junction, MD$18–$20 / hourAssist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues. Key Responsibilities of the Call Center Representative:Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries.
Indotronix International CorporationCall Center Specialist Indotronix International CorporationCall Center SpecialistTowson, MD$24–$26 / hourJoin us to work on a team of critically-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans' operation. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company.
JobotNewData Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Washington, DC$190,000–$235,000 / yearA mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
VituityNewPhysician - Emergency Medicine - Greater Baltimore Medical Center VituityPhysician - Emergency Medicine - Greater Baltimore Medical CenterTowson, MDThe area is home to landmarks like the Hampton National Historic Site, a stunning preserved estate, and Towson University, which brings a youthful energy and cultural events to the community. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities.
Guitar CenterLuthier - Guitar Center Guitar CenterLuthier - Guitar CenterAnnapolis, MDAs our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Guitar CenterGuitar Technician - Guitar Center Guitar CenterGuitar Technician - Guitar CenterCrofton, MDAs our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
OneMain FinancialNewLead Software Engineer OneMain FinancialLead Software EngineerBaltimore, MD$96,000–$115,200 / yearThe ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a strong hands-on working knowledge of NiceCX systems. Data modeling experience to design, develop, and maintain GraphQL APIs and Data Solutions using RDBMS like Aurora, Postgres, and in-memory data stores like Amazon Memory DB and Redis, ensuring optimal performance, data integrity, availability and scalability.
ConvergeOneNewClient Executive - Remote ConvergeOneClient Executive - RemoteWashington DC, DCRemote$95,000–$125,000 / yearProvides sales consultation, design, support, and management of client activity involving but not limited to the collaboration, enterprise networking, data solutions and security products and services with primary focus in designated region. Establishes, maintains, and develops business with clients and potential clients in the assigned business sectors to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services.
Music & ArtsNewFT Senior Sales Associate Store 010 Music & ArtsFT Senior Sales Associate Store 010Baltimore, MD$16–$17We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Music & ArtsNewMusic Sales Associate Music & ArtsMusic Sales AssociateEllicott City, MD$16–$17We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Music & ArtsNewMusic Sales Rep Music & ArtsMusic Sales RepEllicott City, MD$16–$17We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Music & ArtsNewMusic Sales Advisors Music & ArtsMusic Sales AdvisorsEllicott City, MD$16–$17We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Music & ArtsNewMusic Sales Expert Music & ArtsMusic Sales ExpertEllicott City, MD$16–$17We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Music & ArtsNewInstrument Sales Associate Music & ArtsInstrument Sales AssociateEllicott City, MD$16–$17We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Rose InternationalNewCustomer Service Representative, Member Svc Call Center Jobs in USA, MD, Hyattsville | Rose International Job Rose InternationalCustomer Service Representative, Member Svc Call Center Jobs in USA, MD, Hyattsville | Rose International JobNorth Englewood, MD$19.57–$19.57 / hourTemporaryRose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Municipal Employees Credit Union of Baltimore, Inc.Call Center Sales Representative Municipal Employees Credit Union of Baltimore, Inc.Call Center Sales RepresentativeBaltimore, MDOffers the following Loan Protection products to every qualified member: Credit Life & Disability, Guaranteed Asset Protection (GAP), Extended Warranty Protection (EWP) and TruStage Auto Insurance. • The Call Center Sales Representative’s success is measured by the individual’s ability to achieve key phone performance metrics including schedule adherence, call monitors and member survey results.
The Panther GroupEntry Level Customer Service Representative (Call Center) The Panther GroupEntry Level Customer Service Representative (Call Center)Middle River, MDThe Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the programs procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.
Company ConfidentialNewCustomer Service Representative Company ConfidentialCustomer Service RepresentativeBaltimore, MD$20.50–$21.50 / hourTemporaryContractorProficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred. -Prior customer service, logistics, or operations experience preferred, especially in a fast-paced environment.
Mariner FinanceNewCall Center Sales Representative Mariner FinanceCall Center Sales RepresentativeNottingham, Maryland$18–$23 / hourProvide a full range of virtual services via our online platform/system to individual customers focused on personal financial lending, collections, and sales, through respectful, compassionate, and efficient customer service. Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
BrightKey, IncOutbound Call Center Representative BrightKey, IncOutbound Call Center RepresentativeAnnapolis Junction, MDFull timeKey Responsibilities of the Outbound Call Center Representative:Make outbound calls to existing (and occasionally potential) customers to inform them about the status of their products or services. In this position, you will connect with current and potential customers, provide exceptional service, and contribute to our company's growth by promoting products and services.
Municipal Employees Credit Union of Baltimore, Inc.Account Service Representative (Call Center) - Outbound Part-Time Municipal Employees Credit Union of Baltimore, Inc.Account Service Representative (Call Center) - Outbound Part-TimeBaltimore, MD$16–$19.61 / hourWe seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
Community College of Baltimore CountyVirtual Service Representative (Call Center, on site) - Part Time Community College of Baltimore CountyVirtual Service Representative (Call Center, on site) - Part TimeCatonsville, MDProvides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students.
Professional Moving & StorageNewCall Center Representative Professional Moving & StorageCall Center RepresentativeWashington, DCYou will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services .
Clearway Pain SolutionsCall Center Representative (Hybrid) Clearway Pain SolutionsCall Center Representative (Hybrid)Annapolis, MD$16–$18 / hourDuties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette.
TRANZACTNewFull Time Call Center Representative TRANZACTFull Time Call Center RepresentativeWashington, DC$62,000–$75,000 / yearOur diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals all work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience.
Laurel Dental OfficeCall Center Operator Laurel Dental OfficeCall Center OperatorEllicott City, MDFull timeWe are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.
ActioNet IncCall Center Manager ActioNet IncCall Center Managerwashington, DC$80,000–$110,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.
E-talentnetworkNewCall Center Representative (Tier 1) E-talentnetworkCall Center Representative (Tier 1)Washington, DCTroubleshoot and resolve user incidents using system tools including, but not limited to with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, Citrix, VPN, 2 Factor Authentication, remote tools and all OPM owned COTS and GOTS products. Call Answer Rate ( CR) 91.5% Dropped Call Rate ( DCR) 8.5% First Call Resolution ( FCR) 70% FCR for O365 70% Password Reset 85% Perform tasks provided in the Incident Management Plan to resolve incidents and requests.
VECRA IncCustomer Service Call Center Agent VECRA IncCustomer Service Call Center AgentLanham, MDRemoteFull timeAgents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume during open enrollment). VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm.
Prism Vision GroupCall Center Coordinator Prism Vision GroupCall Center CoordinatorGreenbelt, Maryland$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
Jim Coleman HondaReceptionist/Appointment Coordinator Call Center Jim Coleman HondaReceptionist/Appointment Coordinator Call CenterClarksville, MDEmployee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. The position also serves as the first point of contact for guests arriving at the dealership, greeting customers, checking them in for their appointments, and ensuring they are directed to the appropriate department.
CALL FOR ALL CALL CENTER GROUP LLCInside Sales/Call Center CALL FOR ALL CALL CENTER GROUP LLCInside Sales/Call CenterDowntown Baltimore, MD$36,500–$65,000You must be comfortable making outbound calls and receiving inbound calls daily of calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales. Inside Sales Representative responsibilities are: Finding new sales opportunities through telephonic sales techniques.
Chesapeake Specialty CareCall Center Representative (Baltimore metro area locals only) - Centralized Scheduling & Patient Support Chesapeake Specialty CareCall Center Representative (Baltimore metro area locals only) - Centralized Scheduling & Patient SupportOwings Mills, MDRemoteChesapeake Specialty Care is seeking a customer-focused and detail-oriented Call Center Representative to join our centralized scheduling and patient support team serving patients across multiple specialty practices throughout the Baltimore metropolitan area. Join a team committed to delivering high-quality specialty care while enjoying the flexibility of a primarily remote role designed specifically for professionals living in the Baltimore metropolitan community.
Home Genius ExteriorsCall Center Representative Home Genius ExteriorsCall Center RepresentativeColumbia, MD$45,000–$60,000Our Inside Sales Reps are the powerhouse behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. Why You'll Love It Here: Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and commissions – the more you hustle, the more you earn!
Mercy Medical CenterNewCall Center Operator - Healthcare Mercy Medical CenterCall Center Operator - HealthcareBaltimore, MarylandMercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Responsibilities: The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.
Alexandria Neighborhood Health Service IncCall Center Representative Alexandria Neighborhood Health Service IncCall Center Representativealexandria, VAPRIMARY FUNCTIONS: Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead, receive calls from patients and help them with their appointment needs. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS:High school graduate/GED with a minimum of 1-year one year of customer service experience in medical office settings.
Window Nation, Inc.NewCall Center Team Lead Window Nation, Inc.Call Center Team LeadFulton, MD$53,000–$57,000 / yearWindow Nation, the 3rd largest specialty remodeling company in the country, is searching for a Call Center Team Lead to oversee the day-to-day success of a thriving call center. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.
Axelon Services CorporationCall Center Specialists Axelon Services CorporationCall Center SpecialistsWashington, DC$1–$2 / hourResponsibilities: Handle a large volume of inbound and outbound calls efficiently. Utilize strong communication skills to de-escalate challenging situations.
Info Gain ConsultingNewHelp Desk Support, Call Center Support Alexandria, Virginia Remote Type Info Gain ConsultingHelp Desk Support, Call Center Support Alexandria, Virginia Remote TypeAlexandria, VARemote$1–$3 / hourPosition: Help Desk Support, Call Center SupportLocation: Alexandria, VAWork Environment: On-site with potential for authorized teleworkClearance Required: SecretStatus: FundedInfo Gain Consulting is currently seeking an exceptional Help Desk Support Call Center Support specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services contract. To be eligible for this position, candidates must have a Secret clearance and possess U.S. Citizenship without the need for sponsorship, both now and in the future.
AxelonCall Center Specialists AxelonCall Center SpecialistsWashington, DC$1–$2 / hourResponsibilities: Handle a large volume of inbound and outbound calls efficiently. Utilize strong communication skills to de-escalate challenging situations.
Apex Focus GroupNewCall Center Representative Agent Work From Home - Part-Time Focus Group Panelist Apex Focus GroupCall Center Representative Agent Work From Home - Part-Time Focus Group PanelistLaurel, MD$75–$150 / hourIf you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger).
Ingka ExternalNewIKEA Call Center Resolutions Specialist I Ingka ExternalIKEA Call Center Resolutions Specialist IBaltimore, MD$57,914–$83,107.50 / yearCollaborate with multiple stakeholders across Ingka connected to the area of expertise to be able to update Resolutions Generalists on range changes, processes, and ways of working; as well as to secure that RCMP perspectives continuously influence relevant processes and are represented in all relevant forums. • Share knowledge, news and ways of working connected to the area of expertise, to enable Resolutions Generalists to always have a customer mindset and secure a great remote customer experience, thus building trust in the IKEA brand.
Dockside Dermatology LLCCall Center/Front Desk Receptionist Dockside Dermatology LLCCall Center/Front Desk ReceptionistMillersville, MDSeeking a team player able to handle high call volume, efficiently use the electronic medical record (EMR) system, schedule patients, verify insurances and referrals, and multi-task. Outstanding communication skills and prior work experience in a fast-paced office setting are a plus.
Mercy Medical CenterIMAGING CALL CENTER SCHEDULER (WFH) Mercy Medical CenterIMAGING CALL CENTER SCHEDULER (WFH)Baltimore, MarylandMercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Responsibilities: The Scheduling Specialist II is responsible for warm accurate scheduling and financially related data collection prior to a patient arriving at the facility.
Kaiser PermanenteClinical Audiologist Washington, DC Capitol Hill Medical Center On Call Kaiser PermanenteClinical Audiologist Washington, DC Capitol Hill Medical Center On Callwashington, DCEssential Responsibilities: Evaluates patients audiologic function, interprets findings, and reviews test results with patient or responsible adult. Job Summary: To assess, diagnose, and treat patients with hearing, balance and related disorders.
ITCON ServicesContact Center Customer Service Representative ITCON ServicesContact Center Customer Service RepresentativeBaltimore, MDIdentify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
United States Senate Federal Credit UnionMember Service Representative - Contact Center United States Senate Federal Credit UnionMember Service Representative - Contact CenterAlexandria, VA$47,772.01–$71,658.01 / yearComplies with all applicable Rules, Regulations and Statutes of the NCUA and other appropriate governing bodies to include but not limited to: the Credit Union Bylaws, Credit Union Code of Conduct, Credit Union Employee Guidebook, Bank Secrecy/Anti-Money Laundering Act, Fair Housing Act, Fair Lending Act, and Fair Credit Reporting Act. Communication: Requires excellent interpersonal skills, the ability to communicate through multiple channels and the ability to listen to member needs and to advise appropriate Credit Union products and services.
eTeam Inc.SGS-Service Center Representative eTeam Inc.SGS-Service Center RepresentativeBethesda - Remote, MDRemote$17–$18 / hourThe Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed. Job Description Essential Functions Duties and Responsibilities Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes.
WSPNewCustomer Service Center (CSC) Operations Manager - Tolling Operations WSPCustomer Service Center (CSC) Operations Manager - Tolling OperationsWashington, DCThe ideal candidate will bring at least five years of experience managing an entire call center operation and will demonstrate strong operational discipline, people leadership, and data-driven decision-making. • Provide end-to-end operational leadership for the call center, including staffing, scheduling, performance management, and service delivery.
Systems Integration, Inc.Quality and Training Manager Contact Center Systems Integration, Inc.Quality and Training Manager Contact CenterWashington, DCWe are seeking a Quality & Training ManagerContact Center supports a government‑contracted call center by overseeing quality assurance activities and managing all training programs for staff. This role ensures customer service representatives (CSRs), team leads, and supervisors deliver accurate, consistent, and policy‑compliant service.