NewParts & Service Sales Representative Cox AutomotiveParts & Service Sales RepresentativeJenison, MI$61,100–$91,700 / yearCox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair.
Confirmation Call Center Manager Bath PlanetConfirmation Call Center ManagerGrand Rapids, MI$55,000–$75,000 / yearYou'll be responsible for confirming appointments, coaching and developing your team, managing schedules, maintaining high customer satisfaction, and ensuring departmental goals are consistently achieved. We provide the training, support, and leadership opportunities you need to build a rewarding career while making a meaningful impact on our customers and your team.
NewOutbound Call Center Representative BathWorks MichiganOutbound Call Center RepresentativeGrand Rapids, MichiganAs a fast-growing, locally owned company, we’re looking for confident, sales-motivated people who can build trust, create excitement, and turn warm leads into appointments. At BathWorks of Michigan, our Call Center team creates the first impression for homeowners interested in our Jacuzzi® shower and bath remodels.
Full Time Call Center Admissions Specialist I Davenport UniversityFull Time Call Center Admissions Specialist IGrand Rapids, MIAnswers and documents all incoming telephone calls via appropriate handling procedures which may include answering directly, transferring, taking a message, or following and returning the call; routinely checks the queue to monitor calls holding. In addition to the Admissions Specialist duties, like receiving and responding to incoming phone calls, chats, and emails, the Senior Admissions Specialist will help other staff members with these same functions, providing guidance and feedback on best practices.
Inbound Call Center Sales (Hybrid) - $18-25+/hr HiregyInbound Call Center Sales (Hybrid) - $18-25+/hrGrand Rapids, MILead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
Call Center Specialist I Lake Michigan Credit UnionCall Center Specialist IGrand Rapids, MIWhat you'll do: Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve. Our Call Center Specialists are able to make a positive impact on our members, processing their transactions from start to finish and ensuring the safe and sound fulfillment of their financial needs.
In-Office Call Center Agent - MI - Full-Time - M-TH 11:30a - 8p and alternating Fri's 8a-4:30p / Sat's 9a-1p Versiti, Inc.In-Office Call Center Agent - MI - Full-Time - M-TH 11:30a - 8p and alternating Fri's 8a-4:30p / Sat's 9a-1pGrand Rapids, MichiganRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Call Center Agent - M-Th 8a-4:30p and alternating Fri 8a-4:30p / Sat. 9a-1p Versiti, Inc.Call Center Agent - M-Th 8a-4:30p and alternating Fri 8a-4:30p / Sat. 9a-1pGrand Rapids, MichiganRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Call Center - Grand Rapids MI Applied InnovationCall Center - Grand Rapids MIGrand Rapids, MIFull timeThis role is focused on delivering exceptional client support by managing incoming service requests, coordinating technician schedules, and ensuring accurate processing of service and supply needs. The ideal candidate thrives in a fast-paced environment, is tech-savvy, and brings a positive, client-focused approach to every interaction.
NewCall Center - Grand Rapids MI Applied Innovation Inc. (Inactive)Call Center - Grand Rapids MIGrand Rapids, MIThis role is focused on delivering exceptional client support by managing incoming service requests, coordinating technician schedules, and ensuring accurate processing of service and supply needs. The ideal candidate thrives in a fast-paced environment, is tech-savvy, and brings a positive, client-focused approach to every interaction.
(Student) Call Center Assistant Davenport University(Student) Call Center AssistantGrand Rapids, MIThe Call Center team is responsible for receiving all incoming phone calls to the university, scheduling appointments, making appointment confirmation calls, triaging and answering all inbound questions or transferring to another department as appropriate, and performing live click-to-chat on the university web site. Answer and dispose of all incoming telephone calls via appropriate transfer, answering FAQ, taking a message, or following-up and returning calls; routinely check the queue to monitor calls holding.
Patient Access Agent – Centralized Call Center Center for Physical RehabilitationPatient Access Agent – Centralized Call CenterGrand Rapids, MIFull timep>We are looking for a friendly, organized, and customer-focused Patient Access Agent to join our centralized call center team supporting 12 outpatient physical therapy clinics. This role is the first point of contact for our patients and referral partners, helping individuals access the care they need quickly and efficiently.
NewCall Center Operator DuHadway Kendall and Associates IncCall Center OperatorGrand Rapids, MIThey are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate management team as well as our supervisors and employees out in the field, and ultimately our customers and clients. In addition, the Command Center Operators are responsible for operating a multi-line switchboard, processing pre-employment background screening, processing company wide payroll, and most importantly providing outstanding customer service.
Call Center Technical Support Associate - Temporary WASH Multifamily Laundry Systems, LLCCall Center Technical Support Associate - TemporaryGrand Rapids, MIAs a technical support specialist, connecting our customers with technology and our global support structure, your insights will help shape product improvements, close experience gaps, and strengthen our reputation as an industry-leading laundry partner. As a member of our broader Customer Experience organization, you will be in a critical position to deliver high-quality customer solutions, while also providing internal support and guidance to the Level 1 support team.
Full Time Pharmacy Delivery Call Center Clerk Trinity Health CorporationFull Time Pharmacy Delivery Call Center ClerkGrand Rapids, MIAccurately operates a computerized cash register to compute charges and assigns appropriate cost exceptions (e.g., employee/customer discount). Strong interpersonal skills are necessary to effectively greet, interact and communicate with customers, patients and Health System employees.
NewSales Appointment Setter | Call Center BathWorks MichiganSales Appointment Setter | Call CenterGrand Rapids, MichiganStarts onsite in Byron Center with potential hybrid/remote flexibility after 90 days based on training completion and KPI performance. You’ll connect with warm leads who have already shown interest in a Jacuzzi® shower or bath remodel, build trust, and help them take the next step.
NewNutrition Services Call Center Corewell HealthNutrition Services Call CenterGrand Rapids, MIThis includes answering phones in the call center, assembling patient trays, cleaning and sanitizing dishes and equipment, delivering and picking up meal trays, and managing stock. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
PRN Caregiver / CNA (Flexible Hours & Paid Weekend On-Call Opportunities) Senior Helpers of Greater Grand RapidsPRN Caregiver / CNA (Flexible Hours & Paid Weekend On-Call Opportunities)Grandville, MichiganWhether you're a retired nurse, CNA, healthcare professional, current caregiver, nursing student, or someone with significant caregiving experience, this role offers the flexibility to work when you're available while making a meaningful impact in the lives of local seniors. When opportunities arise, our office team utilizes a preferred "Go-To Caregiver List" and contacts qualified caregivers who have demonstrated reliability, strong client care skills, and availability.
On-Call RN, Substance Use Detox & Residential Pine Rest Christian Mental Health ServicesOn-Call RN, Substance Use Detox & ResidentialGrand Rapids, MichiganOur services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. Assesses person’s served care needs, develops a plan of care in collaboration with an interdisciplinary team, and continually reassesses plan of care according to person’s served care needs.
Full-Time Bi-Lingual Customer Service Center Representative ChoiceOne Financial Services, Inc.Full-Time Bi-Lingual Customer Service Center RepresentativeSparta, MIProblem Solving- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Customer Service- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.