NewRegistered Nurse (RN) - Poison Control Call Center University of Kansas Health SystemRegistered Nurse (RN) - Poison Control Call CenterKansas City, KSIf you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu. Assesses the severity of the exposure, identifies the toxic substances, and calculates the amount ingested and relates it to the toxic level of the identified substance.
NewSecurity Officer - Shift Lead GardaWorld Security Services U.S.Security Officer - Shift LeadKansas City, MOGardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
NewSecurity Agent - Surveillance Service GardaWorld Security Services U.S.Security Agent - Surveillance ServiceKansas City, MOGardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
["Call Center Agent - Nights B","Call Center Agent - Nights B"] Hallcon["Call Center Agent - Nights B","Call Center Agent - Nights B"]LenexaHallcon is a leading mobility and infrastructure services provider, delivering comprehensive transportation solutions for a diverse range of clients-including railroads, tech companies, hospitals, airports, universities, and public transit agencies. This is a fast-paced, in-office position ideal for someone who thrives in a structured environment, enjoys solving problems, and wants to make a real impact in the transportation industry.
["Call Center PSR","Call Center PSR"] Vibrant Health - Wyandotte Neighborhood Clinics["Call Center PSR","Call Center PSR"]Kansas CityAnswers telephone calls received at the clinic and properly handling in-person and over-the-phone requests from parents and guardians, working closely with clinic medical care teams to ensure professional, responsive and courteous customer service. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear.
["Technical Call Center Agent-Bilingual-Spanish","Technical Call Center Agent-Bilingual-Spanish"] Panasonic North America["Technical Call Center Agent-Bilingual-Spanish","Technical Call Center Agent-Bilingual-Spanish"]Leawood$17–$20 / hourExcellent oral and written skills; ability to respond positively to customer emotions, stress and negative circumstances; ability to overcome objections using skillful persuasion. Our highly trained staff of technicians provides expertise ranging from hardware integration and warranty support to product customization and field-ready kitting.
Call Center Sales Manager Advisors ExcelCall Center Sales ManagerLenexa, KansasAdvisors Excel—one of the nation's largest independent financial services companies—is launching a brand-new lead generation and appointment-setting operation, and we're looking for a Call Center Sales Manager to help bring it to life. Position: Call Center Sales Manager Department: Advisors Excel Reporting to: President of National Lead Generation Location: Lenexa, KS or Topeka, KS - Onsite Overview: This isn't a "maintain the machine" job.
["Customer Service Specialist, Call Center","Customer Service Specialist, Call Center"] Tyler Technologies["Customer Service Specialist, Call Center","Customer Service Specialist, Call Center"]Overland ParkAs a Software Support Specialist, you will serve as a trusted resource and first point of contact for our internal contact center operations, supporting customers using Tyler's software solutions and web-based services. In this role, you will combine technical troubleshooting, customer service expertise, and operational accuracy to deliver timely, effective solutions - driving high customer satisfaction and first-contact resolution.
Call Center Sales Director Advisors Excel LLCCall Center Sales DirectorLenexa, KSAdvisors Excel-one of the nation''s largest independent financial services companies-is launching a brand-new lead generation and appointment-setting operation, and we''re looking for a Call Center Sales Director to help bring it to life. What you'll do: Recruit, hire, train, coach, and develop a high-performing team of Call Center Representatives focused on creating quality consumer connections and advisor opportunities.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeKSRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
["Technical Call Center Agent-Bilingual-Spanish","Technical Call Center Agent-Bilingual-Spanish"] Panasonic["Technical Call Center Agent-Bilingual-Spanish","Technical Call Center Agent-Bilingual-Spanish"]Leawood$17–$20 / hourExcellent oral and written skills; ability to respond positively to customer emotions, stress and negative circumstances; ability to overcome objections using skillful persuasion. Our highly trained staff of technicians provides expertise ranging from hardware integration and warranty support to product customization and field-ready kitting.
NewBdc - Automotive Call Center Representative Thoroughbred Ford of Platte CityBdc - Automotive Call Center RepresentativePlatte City, MissouriYour primary goal is to handle incoming internet inquiries, manage inbound phone leads, and conduct outbound follow-up calls to schedule sales or service appointments for our dealership teams. We are a fast-growing automotive dealership looking for motivated, professional, and enthusiastic Business Development Center (BDC) Representatives to join our customer care and lead management team.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)KSRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative - Retail Pharmacy The University of Kansas Health SystemCall Center Representative - Retail PharmacyLenexa, KSResponsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. Uses customer service and critical thinking skills to solve problems for all customers and understands when a problem needs to be escalated to the appropriate team member for resolution: pharmacy technician, pharmacist, supervisor or administrator as appropriate.
Call Center Nurse Integrated Resources, IncCall Center NurseOverland Park, KansasContractorOrganizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions. Provides information and suggestions to sales and/or medical representatives and management on the results of educational programs, including comments and questions from patients and health care professionals.
Call Center Representative (Switchboard) The University of Kansas Health SystemCall Center Representative (Switchboard)Kansas City, KansasTriages incoming calls to determine caller needs and manage the callers’ expectations with the highest level of customer service and efficiency by utilizing all available software resources. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
Call Center Representative The University of Kansas Health SystemCall Center RepresentativeLiberty, MissouriTriages incoming calls to determine caller needs and manage the callers’ expectations with the highest level of customer service and efficiency by utilizing all available software resources. Call Center RepresentativeVariesLiberty Hospital Position Summary / Career Interest: The call center representative is a frontline resource for our patients, staff and physicians.
Call Center Rep Lead The University of Kansas Health SystemCall Center Rep LeadKansas City, KSPosition Summary / Career Interest: Ensures that Call Center Representatives are responding appropriately and in a timely manner to all communication methods including faxed referrals, group voice mail messages, individual voice mail, individual and group e-mail, Internet request for callbacks, and returned mail; ensures all of these transactions are documented in Call Center software; ensures that Call Center Representatives complete their assigned daily tasks. • Assists with checking/verifying with weekly referral reports for accuracy and time guidelines for processing fax referrals • Assist with logging fax referrals and working purple folders as needed • Assists with gathering and inputting demographic information for internal and external physicians and staff to ensure that physician profiles are updated.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAKansas City, MO$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Shift Supervisor The University of Kansas Health SystemCall Center Shift SupervisorKansas City, KansasResponsible for the preparation& reconciliation of reports daily, weekly and monthly of Call Center Shift statistics, Emergency Code Activation Logs, Call Center Rep statistics, EBS reports, Backup Emergency Code Activation Logs, On Call Change Logs, Call Quality, Operator Log in/Out reports, Shift Reports &/or other reporting as needed to ensure all work is being completed and documented correctly. Responsible for Manages a core group of team members and conducts bi weekly meetings with core team members; performs call monitoring each shift staff member weekly, provides monthly call monitoring quality scores to Call Center Representatives and documenting results; manages team members time off requests and overtime requirements.