NewCall Center Customer Service Professional - IV Pinnacle Technical ResourcesCall Center Customer Service Professional - IVCary, North Carolina$30–$35 / hourContractorOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Customer Communication: Maintain continuous, clear communication with customers, providing timely updates on ticket status, expected resolution times, and final outcomes to ensure a high level of customer satisfaction.
NewSurgical Technologist II - Operating Room (On-Call Schedule) UNC HealthSurgical Technologist II - Operating Room (On-Call Schedule)Clayton, NC$23.24–$33.41 / hourSummary: The Surgical Technologist II works under the supervision of a surgeon and registered nurse to facilitate the safe and effective conduct of invasive surgical procedures, ensuring that the operating room environment is safe, that equipment functions properly, and that the operative procedure is conducted under conditions that maximize patient safety. ● High School Diploma or GED Graduate of an accredited Surgical Technology or Nursing Program; or Graduate of a Military Training Program in Surgical Technology; or Formal education/training may be substituted for individuals with 5+ years of prior experience as a surgical tech.
Data Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Raleigh, NC$190,000–$235,000 / yearA mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Electrical Senior Project Manager - DATA CENTERS JobotElectrical Senior Project Manager - DATA CENTERSCary, NC$150,000–$300,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role requires effective communication with executive leadership, owners, design teams, and field personnel, as well as the ability to influence outcomes without direct authority over all contributors.
NewCall Center Agent ClifyXCall Center AgentRaleigh, NCEssential Job Function: Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers. Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation.
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentNCRemote$15–$16 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentNCRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)NCRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Contact Call Center Manager Zp Group LlcContact Call Center ManagerRALEIGH, NC$90,000–$100,000 / yearThe Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands-on leader with strong operational expertise and a passion for team development and service excellence.
Pharmaceutical Call Center Manager - Hyrbrid Syneos - Commercial - ProdPharmaceutical Call Center Manager - HyrbridCary, NCThe Engagement Center Manager is responsible for managing and leading daily operations of a patient-focused pharmaceutical support center, driving service excellence, team performance, and compassionate engagement throughout the patient journey. Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle.
Call Center Rep/Service appointment setter Anderson Automotive GroupCall Center Rep/Service appointment setterRaleigh, NC$20–$22 / hourFull timeThe ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
Call Center Manager Sports Endeavors IncCall Center ManagerNCThe right candidate leads with presence, coaches with intention, and takes real satisfaction in building a team that executes at a high level, shift after shift and season after season. Keep a close eye on contact drivers across fraud, payments, and order management, and surface emerging trends to leadership.
Call Center Operations Manager Zp Group LlcCall Center Operations ManagerDurham, NC$80,000–$100,000 / yearThe Operations Manager role is ideal for a people‑focused leader with strong call center operations experience, a passion for customer experience, and the ability to drive performance. Piper Companies is seeking an Operations Manager to lead and scale a customer support/call center team within a fast‑growing services-focused industry organization.
NewCall Center Manager Zp Group LlcCall Center ManagerDurham, NC$85,000–$110,000 / yearResponsibilities of the Call Center Manager: Lead daily operations by overseeing contact center performance and ensuring consistently high‑quality customer experience. Demonstrated leadership ability with strong communication skills and the capacity to manage multiple priorities in a fast‑paced environment.
Logistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 15:00 to 23:30 UPSLogistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 15:00 to 23:30DURHAM, NCOur company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.
Logistics Coordinator / Call Center Control Tower ON-SITE 3rd shift UPSLogistics Coordinator / Call Center Control Tower ON-SITE 3rd shiftDURHAM, NCOur company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.
Call Center Representative (Research). Grace Federal Solutions LLCCall Center Representative (Research).Cary, NCPart timeGrace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC. This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.
NewImmediate Opening Call Center Customer Service Professional IV | Cary, NC eTeam Inc.Immediate Opening Call Center Customer Service Professional IV | Cary, NCCary, NCIn this role, you will serve as the primary point of contact for customers, providing technical support, troubleshooting issues, and ensuring timely resolution while delivering an exceptional customer experience. Escalate complex issues to management, specialized technical teams, or external support organizations when necessary to ensure timely resolution.
Call Center LancesoftCall CenterCary, NC$1JOB DETAILSThe Customer Support Representative is an important role in the Pharmacy Operations and is responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries when needed and directing calls to appropriate personnel. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Call Center Customer Service Professional - IV Ampcus IncorporatedCall Center Customer Service Professional - IVCary, NCOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
NewCall Center Rep/Service appointment setter Driven to LeadCall Center Rep/Service appointment setterRaleigh, NC$20–$22 / hourThe ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!
Pharmaceutical Call Center Manager - Hyrbrid Syneos Health IncPharmaceutical Call Center Manager - HyrbridDurham, NCTogether we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. Syneos Health (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
Income Maintenance Caseworker II - Call Center Johnston County CouncilIncome Maintenance Caseworker II - Call CenterSmithfield, NC$47,595.05–$80,911.58 / yearA background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check. Will only accept fully qualified candidates with previous Income Maintenance Caseworker experience, preference will be given to bilingual spanish speaking candidates.
Customer Service Coordinator (Inbound- call center environment) #4849 Mom's MealsCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
NewCall Center Customer Service Professional - IV Artech LLCCall Center Customer Service Professional - IVCary, NC$30–$35 / hourOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Key Responsibilities : Inbound Diagnostics & Troubleshooting: Serve as the primary point of contact for incoming customer service calls, conducting thorough initial diagnostics and executing necessary actions to correct technical problems.
NewHealth Care Call Center Representative UNC HealthHealth Care Call Center RepresentativeChapel Hill, NC$18.84–$26.77 / hourThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Position Summary: The primary responsibility of the Revenue Cycle Financial Representative supporting the UNC Health Billing Customer Service Call Center - Billing is to support high-volume inbound patient calls-averaging 45-60 calls per day and contributing to over 40,000 monthly contacts.
NewCall/Contact Center Manager Zp Group LlcCall/Contact Center ManagerDurham, NC$75,000–$100,000 / yearKeywords: operations manager, insurance operations, financial services, annuities, IRA plans, contact center leadership, people management, process improvement, operational excellence, compliance, client experience, Durham NC, onsite, hybrid, call center, contact center. Responsibilities of the Call/Contact Center Manager: Oversee day-to-day operations across New Business, Premium Remittance, Licensing/Commissions, Client Support, Producer Support, and Claims.
Call Center Manager Montgomery HassellCall Center ManagerZebulon, North CarolinaCandidates seeking long-term stability, leadership opportunities, and the ability to make a meaningful operational impact within a respected transportation organization are encouraged to apply. This is an opportunity to join a stable, respected company where leadership, teamwork, customer service, and operational excellence are highly valued.
Bilingual Call Center Rep. Ultimate Staffing ServicesBilingual Call Center Rep.Raleigh, North Carolina$19–$21 / hourUltimate Staffing is seeking experienced Bilingual Call Center Representatives for an immediate opening in Raleigh, NC (Capital Blvd area near Beltline). Receive and promptly respond to real-time customer questions/issues.
Call Center Representative Air Experts Heating, Cooling, LLCCall Center RepresentativeRaleigh, NCPart timeIf you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today! The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
NewCall Center Representative Air Experts Raleigh Heating and AirCall Center RepresentativeRaleigh, NCIf you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today! The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.
Hazardous Materials Call Center Support Specialist 3E CompanyHazardous Materials Call Center Support SpecialistNCTo set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment.
Call Center Team Member (Seasonal) Sports Endeavors IncCall Center Team Member (Seasonal)NCAnswer inbound customer interactions while providing accurate information regarding products, orders placed, package tracking, shipping and other assistance to help meet and exceed customers needs - aiming for first call resolution. Competency Statements: Accountability - Ability to accept responsibility and account for his/her actions, take responsibility and ownership, open to positive criticism.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativeRaleigh, North Carolina$19–$21 / hourThis is a full time, HYBRID, temp to perm position offering great growth potential and benefits! The Ideal candidate will have the following: Bilingual in Spanish a plus!
NewCall Center Customer Service Professional - IV PinnacleCall Center Customer Service Professional - IVCary, NC$30–$35 / hourOutbound Resolution & Education: Proactively initiate outbound communications to internal teams and external customers to expedite task completion, resolve complex issues, and educate users on established systems and processes. Customer Communication: Maintain continuous, clear communication with customers, providing timely updates on ticket status, expected resolution times, and final outcomes to ensure a high level of customer satisfaction.
Remote Call Center Rep - Starting Monday, August 10th Transworld Systems Inc.Remote Call Center Rep - Starting Monday, August 10thNCRemoteIn This Role, You Will: Proactively and consistently discuss and recommend additional products and services to customers during qualified calls, including, water heaters, surge protection solutions, and in-home electrical wiring options. Ideal Candidate Qualifications: Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties.
Intake RN- Call Center Summit Behavioral Healthcare LLCIntake RN- Call CenterRaleigh, NCAssures thorough, accurate documentation is completed for all patients on each shift and facilitates the response to requests for services, including the initial response, the assessment, and referral process, the designation of appropriate level of care, initiation/admission into services, and appropriate follow up activity. Educates patients on side effects, and through discussions determines the effectiveness of education; questions compliance and adjusts medications under psychiatrists' supervision as needed; monitors lab results to validate medication compliance.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterNCRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Service Team Lead (Inbound- call center environment) #4845 Mom's MealsCustomer Service Team Lead (Inbound- call center environment) #4845Durham, NC$39–$47 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. The Customer Service Team Lead (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team.
Emergency Call Handling Project Manager - Command Center Solutions and Services Motorola Solutions IncEmergency Call Handling Project Manager - Command Center Solutions and ServicesNCRemote$110,000–$130,000 / yearThe projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center. Master Project Plan: Develop and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processes.
Manager - Customer Service Call Centre The American Institute of Certified Public AccountantsManager - Customer Service Call CentreDurham, NCWe are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. About the Role: You will have oversight of the GEC (Global Engagement Center) teams performing inbound calls, email, chat and processing/fulfillment of work in the GEC.
NewOn Call Emergency Management Specialists, Procurement WSP Global IncOn Call Emergency Management Specialists, ProcurementRaleigh, NC$30–$35 / hourCadre members are typically asked for a 30 day commitment; and must have availability to deploy with little to no advance notice (typically within 24-48 hours); During deployments, there is the potential of working 8-12 hours/day; 7 days/week. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
On-Call Emergency Management Specialists WSP Global IncOn-Call Emergency Management SpecialistsRaleigh, NC$30–$35 / hourCompensationExpected Salary (all locations): $30-$35/hour WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicants education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. Expected Salary (Colorado only): $30-$35/hour WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicants education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location.
On-Call Emergency Managers - Safety WSP Global IncOn-Call Emergency Managers - SafetyRaleigh, NC$40–$45 / hourCadre members are asked for: A 30 day commitment Availability to deploy with little to no advance notice (typically within 24-48 hours) During deployments, ability to potentially work 8-12 hours/day; 7 days/week Your Impact Lead Emergency Management team, providing services to clients preparing for, responding to, and recovering from disasters nationwide and in US territories. Expected Salary (Colorado only): $40.00 - $45.00/hour * WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicants education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location.
On-Call Nurse Preceptor Transitions LifeCareOn-Call Nurse PreceptorRaleigh, North CarolinaResponsible for ensuring that new nurses provide, and document, appropriate and relevant end of life information and education to patients and their families in compliance with current Centers for Medicare and Medicaid Services CMS Conditions of Participation (CoPs). Precept Hospice nurses to enable them to plan, provide, supervise and document safe, competent, and compassionate hospice nursing care for patients in accordance with physician orders and established policies and procedures.
Member Support Center Manager Planet Fitness IncMember Support Center ManagerDurham, NCWorks closely with the Member Support Center Director to lead assigned site operations and supervise all representatives to ensure high-quality, efficient, and timely processing of inquiries from external and internal Planet Fitness customers. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerRaleigh, NC$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
NewContact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerRaleigh, NC$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureNC$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.