Veterinary Call Center Representative PetWowVeterinary Call Center RepresentativeLakeside Park, KY$33,280–$35,360Team members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services. This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius).
NewCommunication Center Representative (call center) TruPartner Credit UnionCommunication Center Representative (call center)Cincinnati, OHFull timeABOUT TRUPARTNER CREDIT UNIONOur organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime. Call Center RepresentativeTruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious full-time Call Center Representative to communicate with members about plans and services.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHACincinnati, OH$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Service Call Center Associate McCluskey AutomotiveService Call Center AssociateCincinnati, OhioServing as the primary point of contact for customers with vehicle service inquiries, you will need to possess excellent communication and problem-solving skills to effectively assist customers. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.
Call Center Agent / Customer Retention Representative Apptad IncCall Center Agent / Customer Retention RepresentativeCincinnati, OHThe role focuses on resolving customer inquiries efficiently during the first interaction, educating customers on bank products and services, and identifying opportunities to upsell and cross-sell based on customer needs. Educate customers on bank products and services, including upselling and cross-selling when appropriate.
Call Center Representative, Public Safety Dispatch Center, Fulltime, First UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, FirstCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
Call Center Representative, Public Safety Dispatch Center, Fulltime, Third Shift UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, Third ShiftCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
Call Center Representative, Public Safety Dispatch Center, Fulltime, Second Shift UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, Second ShiftCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
NewDividend - Operations Manager, Call Center Fifth Third BancorpDividend - Operations Manager, Call CenterCincinnati, OHSUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Develop call center systems by developing customer interaction and voice response systems, and voice networks; design user interfaces; develop and execute user acceptance test plans; planning and controlling implementations.
EZConnect Regional Call Center Agent Southwest Ohio Regional Transit AuthorityEZConnect Regional Call Center AgentCincinnati, OHWorking knowledge of computers, CRM software, VoIP soft phones, and willingness to learn new systems (examples: COM system, Trapeze, TransitMaster, ezFare, OTP); headway data sheets, Microsoft office, internet, intranet and Outlook. Converse with customers verbally and/or electronically to determine destination, travel dates and times and accommodations required by answering incoming calls, retrieving emails, and responding to online chat messages from the EZConnect website/portal.
NewCall Center Representative UNIVERSAL WINDOWS DIRECT OF DAYTONCall Center RepresentativeWest Chester, OHFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Call Center Rep Savard GroupCall Center RepCincinnati, OHKey Requirements: Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience. The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment.
Call Center Representative, Public Safety Dispatch Center, Fulltime, First UC Health, LLCCall Center Representative, Public Safety Dispatch Center, Fulltime, FirstCincinnati, OHFull timeExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
Call Center Representative, Public Safety Dispatch Center, Fulltime, Second Shift UC Health, LLCCall Center Representative, Public Safety Dispatch Center, Fulltime, Second ShiftCincinnati, OHFull timeExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.
NewCall Center Representative Sparkbit 360Call Center RepresentativeCincinnati, OhioAs a Call Center Representative, you will handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure an outstanding customer experience. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.
Call Center Specialist - MSK Navigation Center - Blue Ash - Full Time - Days The Christ HospitalCall Center Specialist - MSK Navigation Center - Blue Ash - Full Time - DaysCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
Call Center Specialist CTICall Center SpecialistCovington, KentuckyEssential Functions: Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies. Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy.
Call Center Specialist - Blue Ash MSK Navigation Center - Full Time - Days The Christ Hospital Health NetworkCall Center Specialist - Blue Ash MSK Navigation Center - Full Time - DaysCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
Call Center Representative Lee Hecht HarrisonCall Center RepresentativeCincinnati, OH$19–$20 / hourAs a Call Center Representative, you will serve as the first point of contact for customers, assisting with service-related questions, account inquiries, billing concerns, scheduling requests, and issue resolution. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Full-Time Call Center Customer Experience Representative (not remote, onsite position) Cronin AutomotiveFull-Time Call Center Customer Experience Representative (not remote, onsite position)Harrison, OhioRemoteWe are seeking a Call Center Customer Experience Representative with excellent customer service skills and a winning attitude. Cronin Ford Kia is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset!