Workforce Optimization Analyst- Skokie, IL Endeavor HealthWorkforce Optimization Analyst- Skokie, ILSkokie, ILThis role involves creating staffing models, generating reports, and utilizing workforce management (WFM) tools to balance resources with call demand, minimizing wait times, and maximizing agent productivity. This position also focuses on analyzing trends in call patterns, service levels, and key performance indicators (KPIs) to make informed decisions that enhance the customer experience while improving operational efficiency.
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Call Center Sales Manager S and J PlumbingCall Center Sales ManagerArlington Heights, ILFull timeWe’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.
Call Center Bilingual Spanish/English RN - FT (Overnights) Medcor IncCall Center Bilingual Spanish/English RN - FT (Overnights)McHenryTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
Call Center Registered Nurse - FT Evening/Overnight Medcor IncCall Center Registered Nurse - FT Evening/OvernightMcHenryTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
Call Center Remote RN - F/T PMs Medcor IncCall Center Remote RN - F/T PMsMcHenryRemoteTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. By joining our nursing team, you will be helping thousands of employers better manage their workplace injuries and improve the quality of healthcare for their employees.
Call Center Office Manger Mr. HandymanCall Center Office MangerMount Pleasant, WisconsinNeither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
Customer Service Rep Call Center Client Support Automatic Data Processing IncCustomer Service Rep Call Center Client SupportSchaumburg, ILIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?.
Inbound Call Center Representative Great Lakes Credit UnionInbound Call Center RepresentativeILThe Member Care Specialist is responsible for performing all duties with a high proficiency level, providing exceptional service to all members and potential members within all contact center channels. Identifies and uses appropriate software and tools to troubleshoot concerns regarding digital services, cards, transactions, payments and special accounts.
Inbound Call Center Representative (Part -Time) Great Lakes Credit UnionInbound Call Center Representative (Part -Time)ILThe Member Care Specialist is responsible for performing all duties with a high proficiency level, providing exceptional service to all members and potential members within all contact center channels. Identifies and uses appropriate software and tools to troubleshoot concerns regarding digital services, cards, transactions, payments and special accounts.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterILRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
NewConsumer AML Ops - KYC Contact Center Bilingual Phone Agent Bank of AmericaConsumer AML Ops - KYC Contact Center Bilingual Phone AgentAddison, IllinoisThis includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Global Operations, Anti Money Laundering (AML) is responsible for completing Refresh Activities such as Know Your Customer (KYC) and Client Due Diligence (CDD) checks for all clients that do business with the Bank.
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallILManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallWaukegan, IllinoisManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. . Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs. .
Vice President, Member Contact Center Great Lakes Credit UnionVice President, Member Contact CenterILRequirements needed for success in the role: Minimum of 3 years of leadership experience in a high- volume member contact center environment, preferably serving 100,000 + members and handling 10,000 + inbound calls per month. You will demonstrate and reinforce a sense of urgency and commitment to providing excellent products and services to members in fulfillment of GLCU corporate goals, and ensuring the MCC meets or exceeds its Service Level Agreements (SLAs).
Contact Center Supervisor USA Clinics GroupContact Center SupervisorNorthbrook, IL$49,000–$56,000Today, we’re the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers—with 170+ clinics nationwide. Provide daily direction and communication to employees to ensure calls are answered in a timely, efficient, professional, and knowledgeable manner - while achieving desired results.
NewBusiness Development Center Representative Arlington Heights Chrysler Jeep Dodge RamBusiness Development Center RepresentativeArlington Heights, IllinoisIntroducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership’s service department. Our group employs 3,500 people nationwide and has rental car facilities, body shops, and a large real estate portfolio as well.
NewBusiness Development Center Representative Ed Napleton Automotive GroupBusiness Development Center RepresentativeArlington Heights, IL$16.50–$18.50 / hourIntroducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department. Our group employs 3,500 people nationwide and has rental car facilities, body shops, and a large real estate portfolio as well.
Senior Banker - Gurnee Financial Center Bank of AmericaSenior Banker - Gurnee Financial CenterWaukegan, IllinoisResponsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities. Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists.
Data Center Analyst I MindlanceData Center Analyst IElk Grove Village, ILInstall and remove routers, switches, servers, security appliances, and other equipment, as well as, copper cable, fiber cable, racks, patch panels, and other infrastructure components commonly found in a data center environment. Assign appropriate rack space, infrastructure cables and ports, LAN switch ports, and management switch ports.
NewSurg Tech @ Burlington - Surg Center: 135016470100 TalentBurst, Inc.Surg Tech @ Burlington - Surg Center: 135016470100Burlington, WI$2,046–$2,246 / weekRN: must be able to circulate, able to make critical, independent decisions, able to collaborate with others, multi-tasking, able to recognize situational changes that require unanticipated interventions. CST: knowledge of aseptic surgical techniques, knowledge of various types of surgical equipment.
Principal, Data Center Operator Oracle CorpPrincipal, Data Center OperatorElk Grove Village, IL$91,400–$187,000 / yearOversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Continuous Improvement: Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders.
Data Center Technician - Volo, IL CoreWeave IncData Center Technician - Volo, ILIL$65,000–$83,000 / yearTo conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability.
Data Center CoE Sr. Field Service Technician ABBData Center CoE Sr. Field Service TechnicianCary, Rhode IslandPreference will be given — Preference will be given to candidates with experience in Emerson RX3i/Proficy, ABB AC500/Automation Builder, CP600 HMI/Panelbuilder, Zenon/Cimplicity, Woodward Easygen/LSS, networking tools (Wireshark, IED Scout), and relay testing/configuration (Siemens, ABB REX640/SSC600/REF615/REG615, SEL, Multilin), plus RTAC configuration. · Progressive electrical engineering experience — HS diploma/GED with 10+ years hands‑on experience; OR associate/trade certification with 8+ years; OR bachelor’s with 5+ years; OR HS diploma/GED with 5+ years equivalent work or military experience servicing critical power equipment.
Central Technology Center - 3rd Shift Operator, Full-Time Walden SecurityCentral Technology Center - 3rd Shift Operator, Full-TimeILTo perform the job successfully, an individual should demonstrate the following competencies (minimum of 5): Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. The CTC Operator 1 is responsible for answering routine and emergency calls, monitoring alarms and video equipment, including video alarms, door alarms, and duress alarms, and providing general assistance to employees, vendors, and guests.
NewClient Contact Center Specialist Johnson Financial GroupClient Contact Center SpecialistRacine, WIAssists Consumer, Private, and Business Banking customers and team with the with deposit and loan account inquires, digital suite of services including but not limited to enrollments, bill pay and Zelle service requests, password reset, account unlocks, personal financial management, external transfers, related account maintenance, issue resolution, and appropriate customer follow up. Participates in educational opportunities to stay abreast of industry trends and advancements including review of MyJFG upgrades, telephony upgrades, Consumer product enhancements, financial regulations, procedure changes, and participation in advisory/professional groups, forums, and conferences.
NewAssociate Veterinarian (Sports Med/ Lameness) at Chicago Equine Medical Center PetVet Care CentersAssociate Veterinarian (Sports Med/ Lameness) at Chicago Equine Medical CenterWauconda, IL$110,000–$140,000 / yearClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. Chicago Equine Medical Center is dedicated to delivering exceptional equine medical and surgical care to a diverse clientele, including hunter/jumpers, dressage horses, western performance horses, racehorses, breeding operations, pleasure horses, and beloved companions.
NewEquine Surgeon- Chicago Equine Medical Center in Wauconda, IL PetVet Care CentersEquine Surgeon- Chicago Equine Medical Center in Wauconda, ILWauconda, IL$120,000–$200,000 / yearOur hospital is equipped with advanced diagnostic imaging, modern surgical facilities, inpatient hospitalization, and a highly experienced team of veterinarians and support staff committed to delivering outstanding patient care. Pay Range $120,000—$200,000 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible.
Customer Care Supervisor - Middleby Residential The Middleby CorpCustomer Care Supervisor - Middleby ResidentialILThe supervisor will play a key role in managing inbound and outbound inquiries, primarily focused on assisting clients seeking warranty and service assistance from our organization. Phone and Digital Communication: Supervise the processing of client inquiries through phone and digital channels (e.g., email, chat), ensuring quick and accurate responses.
Personal Lines Inside Sales Producer Hub International LtdPersonal Lines Inside Sales ProducerDes Plaines, ILRemoteAs a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com.
Personal Lines Inside Sales Producer Hub International InsurancePersonal Lines Inside Sales ProducerDes Plaines, IllinoisRemoteAs a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance. Customers can compare policies, shop top-rated carriers, and receive customized quotes- all with unbiased advice available online or through a dedicated human advisor.
Licensed Retiree Benefits Advisor - Temporary - Virtual + Commission Alight IncLicensed Retiree Benefits Advisor - Temporary - Virtual + CommissionILRemoteThe Licensed Virtual Benefit Advisor's responsibilities include selling and enrolling retirees into appropriate insurance products including but not limited to health, prescription drug, vision, dental plans, and advising Pre-Medicare eligible recipients of their options. Ability to identify Medicare prospects needs using a needs analysis based selling approach, accurately answering questions, addressing any concerns, and recommending appropriate plans.
Customer Service Manager QC Industries, LLCCustomer Service ManagerWood Dale, ILThis role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment. nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.
NewBusiness Consultant Commodity I MindlanceBusiness Consultant Commodity INorth Chicago, ILRemotePosition will be responsible for ensuring the right resources are in the right place at the right time to reduce cost, support operational growth, and ensure the appropriate and productive utilization of contact center resources. This analyst will be supporting the WFM Team, Contact Center Agents, and Leadership with the goal of creating a remarkable impact for our patients and healthcare providers.
Customer Service Agent Camping World Holdings IncCustomer Service AgentILRemoteThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Proven ability to engage customers and deliver unparalleled customer service every day; possess a positive, can-do attitude and enjoy connecting and interacting with customers.
NewPersonal Lines Retention Agent Hub International LtdPersonal Lines Retention AgentDes Plaines, ILRemoteCustomers can compare policies, shop top-rated carriers, and receive customized quotes- all with unbiased advice available online or through a dedicated human advisor. As a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance.
NewPersonal Lines Retention Agent Hub International InsurancePersonal Lines Retention AgentDes Plaines, IllinoisRemoteCustomers can compare policies, shop top-rated carriers, and receive customized quotes- all with unbiased advice available online or through a dedicated human advisor. As a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance.
Customer Service Manager nVeniaCustomer Service ManagerWood Dale, ILThis job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 **nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.
Customer Experience District Sales Manager (CoreDx) Abbott LaboratoriesCustomer Experience District Sales Manager (CoreDx)IL$99,300–$198,700 / yearAn excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree. This role operates as the primary account management contact, aiming to improve economic profitability, increase customer loyalty, and retain business through contract renewal and closing new solutions.
Consumer Service Advisor - Libertyville, IL Hollister IncConsumer Service Advisor - Libertyville, ILLibertyville, IL$50,000–$54,000 / yearHollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings. The Company's health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs.
Client Services Manager All-Stat PortableClient Services ManagerSkokie, ILFull timeThe Client Services Manager serves as the primary escalation point overnight, ensuring operational excellence, timely exam results, adherence to policy, and exceptional client service while supporting supervisors and frontline staff. This leadership role is responsible for quality control oversight, positive result workflows, supervisor support, call center performance, and staffing continuity across all states during overnight hours.
Client Services Manager All Stat PortableClient Services ManagerSkokie, ILThe Client Services Manager serves as the primary escalation point overnight, ensuring operational excellence, timely exam results, adherence to policy, and exceptional client service while supporting supervisors and frontline staff. This leadership role is responsible for quality control oversight, positive result workflows, supervisor support, call center performance, and staffing continuity across all states during overnight hours.
Student Support Advisor DeVry University IncStudent Support AdvisorILIn addition, the Student Support Advisor serves as an advocate for students and connect them with resources and support services, addressing their concerns, and working collaboratively with faculty and staff to ensure they have the tools and support they need to succeed. Home office must be equipped with DSL or Cable Internet that is hardwired into a modem/router via Ethernet and provides the minimum required internet speeds (wireless, satellite or dial-up internet services are not permissible).
School Bus Driver Beacon MobilitySchool Bus DriverChicago, ILThe size and presence of Alltown and DHT in Detroit and across metro Chicago allows us to provide personal attention to our customers' individual needs; our motto is "Service Is All We Have to Sell" and we take great pride in having earned the reputation of providing excellent customer service to all of our passengers and customers. Alltown Bus Service and DHT Transportation have been providing school transportation and specialized coach and charter services in Detroit and throughout Chicago and the surrounding suburbs for over 27 years.
NewBusiness Analyst Camping WorldBusiness AnalystLincolnshire, IL$83,400–$127,900 / yearThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. We are seeking a driven and analytically minded Business Analyst to join our team, supporting cross-functional stakeholders across Marketing, Finance, and Customer Operations in the insurance industry.
Personal Lines Inside Sales Manager Hub International LtdPersonal Lines Inside Sales ManagerDes Plaines, ILThe Inside Sales Manager is a key leader within VIU's Personal Lines Customer Call Contact Center, responsible for developing, coaching, and leading a team of sales producers to achieve monthly sales goals and drive new business growth. The Inside Sales Manager works closely with team members to enhance their skills, monitors KPIs to track performance, drive OKR's and partners with recruiting to build a talented sales team.
Personal Lines Inside Sales Manager Hub International InsurancePersonal Lines Inside Sales ManagerDes Plaines, IllinoisThe Inside Sales Manager is a key leader within VIU's Personal Lines Customer Call Contact Center, responsible for developing, coaching, and leading a team of sales producers to achieve monthly sales goals and drive new business growth. The Inside Sales Manager works closely with team members to enhance their skills, monitors KPIs to track performance, drive OKR’s and partners with recruiting to build a talented sales team.
Technical Specialist Mazda Motor of America, Inc.Technical SpecialistIL$69,400–$100,600 / yearWell-balanced interpersonal skills; Must be able to establish and maintain effective working relationships with all levels of management, employees, customers, and outside vendors; Must be able to clearly and effectively communicate both orally and in writing, using good grammatical form, both in general correspondence, as well as on technical issues. The data captured by the Technical Specialist is used to report product concerns to Mazda Corporate (MC) for product quality improvements, technical diagnosis, and evaluation to reduce warranty cost on major assemblies, "Fix it Right the First Time" and foster customer brand loyalty and retention.
BDC Agent - Automotive AUTOS OF CHICAGOBDC Agent - AutomotiveArlington Heights, ILThe BDC Agent is responsible for managing internet and phone leads, communicating with customers, and setting confirmed appointments for the sales team. If you are motivated, consistent, and know how to turn leads into appointments, we want you on our team.
Economic Support Specialist Racine, County OfEconomic Support SpecialistRacine, WI$21.85–$27.06 / hourRacine Employee Health & Wellness Center: Racine County has partnered with the City of Racine and with Racine Unified to create a health center for: Racine County full-time employees, who are covered under the county health plan; Dependents of Racine County employees who are covered under the county health plan; and. Available services include primary care, chronic disease management, wellness consultations, immunizations, physicals (including school and sports physicals), diagnosis and treatment of urgent care needs (e.g., ear or sinus infections, strep throat), and lab work.