Vaco LLCNewCall Center Representative - Part-time Vaco LLCCall Center Representative - Part-timeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCall Center Representative Vaco LLCCall Center RepresentativeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
North Easton Savings BankNewContact Center Representative North Easton Savings BankContact Center RepresentativeWhitman, MA$23–$24 / hourAn individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.
Franklin ProfessionalsNewCall Center Rep Franklin ProfessionalsCall Center RepLeominster, MAWhen you join our team, you will work in our newly renovated headquarters in Leominster, MA, and be provided with extensive training, exceptional benefits, and a leadership team that is supportive and dedicated to continuous improvement for customers and employees. You will work with a highly respected market leader offering solutions that make a real impact on people’s lives.
Hajoca CorporationCustomer Service Representative Hajoca CorporationCustomer Service RepresentativeNorth Chelmsford, MA$20–$26 / hourBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
Avidia BankNewPART TIME - Customer Care Center Agent Avidia BankPART TIME - Customer Care Center AgentHudson, MA$21–$23 / hourPerforms any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Professionally and efficiently answer incoming calls regarding the various categories of deposit accounts throughout the bank. Experience as a teller and customer service representative within a branch (account opening, sales and service to existing and prospective customers), or in a call center environment supporting general deposit account inquiries.
OptumNewPatient Financial Service Representative OptumPatient Financial Service RepresentativeWorcester, MA$17.98–$32.12 / hourResponsibilities include educating patients on coverage and payment options, coordinating collections and bad debt activities, maintaining accurate records, and collaborating with providers and internal teams. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
OptumNewCollections Representative OptumCollections RepresentativeChelmsford, MA$17.98–$32.12 / hourInitiates actions in attempt to collect outstanding patient balances such as contacting patients directly, negotiating payment arrangements and settlements, writing and sending letters and/or final notices and referring patients to third party agency for further collection actions. Collects and processes patient payments, entering credit card payments into online tool and may perform posting payments into billing system for certain accounts.
ProPivotalNewRegistered Nurse (RN) Adult Day Health Center ProPivotalRegistered Nurse (RN) Adult Day Health CenterWest Roxbury, MAIn this role, youll build meaningful relationships, provide hands-on nursing support, and help create a warm and respectful experience for participants and their families every day. The new hire will be able to contribute to a community praised for its warmth and dedication, with staff and participants alike describing the environment as their second home.
Swissport International AGNewBOS Operations Control Center Specialist Swissport International AGBOS Operations Control Center SpecialistBoston, MA$24–$24The Operations Control Center (OCC) Specialist serves as the station’s OCC representative who manages daily tasks related to flight service capture, manpower planning & both internal and external communication The Specialist communicates with our airline customers, airport authorities and central planning team as well as the station management team. Consistent and accurate utilization of company tools, an OCC specialist navigates an average of 7-8 applications to capture service data, quality data and allocate resources.
Sunbelt RentalsOutside Sales Representative Sunbelt RentalsOutside Sales RepresentativeSpringfield, MA$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
ABM IndustriesNewField Supervisor Janitorial Services - 3rd shift ABM IndustriesField Supervisor Janitorial Services - 3rd shiftBoston, MA$25–$27.73Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.
Rockland TrustNewCall Center Representative - Lowell Rockland TrustCall Center Representative - LowellLowell, MAAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all from loans to checking accounts, online banking, and more you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustCall Center Representative - Brockton Rockland TrustCall Center Representative - BrocktonBrockton, MAFull timeAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
George Patton AssocNewCustomer Service Representative (Call center) George Patton AssocCustomer Service Representative (Call center)Fall River, MARemoteThis role is a great fit for someone who enjoys staying busy, solving problems, learning quickly, and being part of a high-performing team. Employees may be required to work onsite temporarily if home internet or equipment issues impact their ability to work remotely .
Waste ConnectionsNewCall Center Representative Waste ConnectionsCall Center RepresentativeNew Bedford, MAInteracting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
TIMEPROOFUSACall Center Representative TIMEPROOFUSACall Center RepresentativeFoxborough, MAYou'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.
Apex Focus GroupNewCall Center Representative Agent Work From Home - Part-Time Focus Group Panelist Apex Focus GroupCall Center Representative Agent Work From Home - Part-Time Focus Group PanelistSpringfield, MA$75–$150 / hourIf you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger).
Enterprise HoldingsCall Center Representative- Boston Logan Airport Enterprise HoldingsCall Center Representative- Boston Logan AirportBoston, MAEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.
Cardi's Furniture & MattressesCall Center Representative I - Full Time Cardi's Furniture & MattressesCall Center Representative I - Full TimeSwansea, MA$19–$20 / hourRegularly use hands and fingers to handle, control or feel object tools or controls; regularly repeat the same movements when entering data; regularly speak clearly so listeners can understand; regularly understand the speech of another person; frequently focus on one source of sound and ignore others. Resolve product or service concerns by clarifying the customer's complaint, determining the cause of the concern; selecting and explaining the best solution to solve the concern; expediting correction or adjustment; following up to ensure resolution.
NR Consulting LLCFares Call Center Representative NR Consulting LLCFares Call Center RepresentativeQunicy, MAProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the department Customer Relations Management System (IRIS/HEAT). Minimum Requirements & QualificationsA high school diploma or GED with three (3) years’ experience in customer service responding to high call volume of customer inquiries.
The Panther GroupCustomer Service Representative (Call Center) - Remote After Training The Panther GroupCustomer Service Representative (Call Center) - Remote After TrainingAuburn, MARemoteYou will assist customers with account management, payments, and general inquiries while ensuring accuracy, security, and a high level of service. We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join a fast-paced call center environment.
Lowell Community Health CtrNewCall Center Representative Lowell Community Health CtrCall Center RepresentativeLowell, MAThe Patient Access Representative (PAR) position serves as the primary contact for incoming calls for new and established patients and customers accessing or seeking information about Lowell CHC services. • Transfer calls or respond to requests using various methods of communication such as telephone encounters and /or actions and accurately assigns to the department.
Rockland Trust CompanyCall Center Representative - Plymouth Rockland Trust CompanyCall Center Representative - PlymouthPlymouth, MAWe handle it all \u2013 from loans to checking accounts, online banking and more \u2013 you will engage customers in all areas of banking, as well as identify any financial needs they may have. As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
Apidel TechnologiesFares Call Center Representative Apidel TechnologiesFares Call Center RepresentativeQunicy, MAContractorProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.
South Shore HealthCustomer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
Andover Eye Associates IncFront Desk/Call Center Representative Andover Eye Associates IncFront Desk/Call Center RepresentativeAndover, MAThe successful Patient Communications Liaison is an essential member of our Ophthalmology/Optometry team, providing a central point of contact between patients and the providers to ensure clear, timely, and warm and professional communication throughout the patient experience. Schedule physician appointment requests for patients with appropriate outside specialists, diagnostic testing, i.e. (MRI, CT scans, etc.) Obtain any prior authorizations needed for testing and obtain all diagnostic testing results.
New England ENT & Facial Plastic SurgeryCall Center Representative New England ENT & Facial Plastic SurgeryCall Center RepresentativeNorth Andover, MAUse questioning and listening skills that support effective telephone communication. and relaying clinical messages to appropriate provider.
Boston Children's HospitalPatient Experience Representative I- Urology Call Center Boston Children's HospitalPatient Experience Representative I- Urology Call CenterBoston, MAYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Company ConfidentialCustomer Service Company ConfidentialCustomer ServiceLittleton, MAFull timeExperience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.
Fallon HealthCall Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr Fallon HealthCall Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hrWorcester, MARemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Southcoast Health System, Inc.Laboratory Call Center Specialist Southcoast Health System, Inc.Laboratory Call Center SpecialistDartmouth, Massachusetts$18.36–$29.27 / hourDuties include responding to and solving problems related to laboratory specimen procurement, test ordering, result delivery and billing, Incumbents are expected to provide support for all areas of the Laboratory, including all hospital sites pathology, SPG offices and all Outreach Patient Service Centers as well as the mobile outreach team. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Renewal by Andersen | Esler CompaniesCall Center Associate Renewal by Andersen | Esler CompaniesCall Center AssociateNorthborough, Massachusetts$50,000–$70,000 / year
Esler Companies LLCCall Center Associate Esler Companies LLCCall Center AssociateNorthborough, MA$50,000–$70,000 / yearResponsibilitiesDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORYRenewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
Harbor Health Services IncNewCall Center Agent Harbor Health Services IncCall Center AgentDorchester, MAHarbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.
Waltham Pest ServicesCall Center Agent Waltham Pest ServicesCall Center AgentPembroke, Massachusetts$23–$25 / hourYou thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.
Rockland TrustSummer Customer Information Center Representative - Brockton Rockland TrustSummer Customer Information Center Representative - BrocktonBrockton, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustSummer Customer Information Center Representative - Franklin Rockland TrustSummer Customer Information Center Representative - FranklinFranklin, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustSummer Customer Information Center Representative - Lowell Rockland TrustSummer Customer Information Center Representative - LowellLowell, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustSummer Customer Information Center Representative - Plymouth Rockland TrustSummer Customer Information Center Representative - PlymouthPlymouth, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Boston Children's HospitalOn Call Patient Experience Representative - Primary Care Boston Children's HospitalOn Call Patient Experience Representative - Primary CareBoston, MAOur dedicated staff of medical providers, nurses, social workers, dietitians, and child life specialists provides well-child care, including routine immunizations, health education, and care for acute illnesses. As a Patient Experience Representative, you will work to provide support to the administrative operations of primary care and work to ensure the best possible patient experience.
MFM HealthPatient Care Representative - Phone Center MFM HealthPatient Care Representative - Phone CenterMiddleton, MAFull timeThis position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the abilities to multitask and work as a team. Provide excellent customer service to all patients, families, and caregivers by greeting and assisting all callers in a warm and professional manner.
Mass Bay Credit UnionContact Center Representative Mass Bay Credit UnionContact Center RepresentativeBoston, MAInitiates address changes, member contact information updates, stop payments, debit card ordering, debit card cancellation, fraud disputes and account inquiries through each electronic channel utilized by the Credit Union. The Contact Center Associate is a key role within the Contact Center focused on providing exceptional service to Mass Bay Credit Union members in line with the credit union's multi-channel service strategy.
Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem)Boston, MA$30.90–$38.42 / hourRefers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.
Brigham and Women's HospitalOperator Representative, Communications Center Brigham and Women's HospitalOperator Representative, Communications CenterSomerville, MA$17.71–$22.79 / hourThese values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration Qualifications Qualifications: High School Diploma or equivalent required Able to type 35 wpm and knowledge of popular MS Windows software applications. Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $22.79/Hourly Grade 1 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.
UMass Memorial Health Care IncCall Center Specialist, Harrington Hospital, Southbridge - 40 Hours, Days UMass Memorial Health Care IncCall Center Specialist, Harrington Hospital, Southbridge - 40 Hours, DaysSouthbridge, MAExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Answer telephones, engages clinical staff when appropriate for assistance, keep calls to an average of 4 minutes and consistently handles an average of 100 calls per shift.
YMCA of Greater BostonWelcome Center Representative YMCA of Greater BostonWelcome Center RepresentativeNeedham, MA$18–$18 / hourUnder the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures. Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
YMCA of Greater BostonWelcome Center Representative, Nights and Weekends YMCA of Greater BostonWelcome Center Representative, Nights and WeekendsWoburn, MA$16–$16 / hourUnder the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures. Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
CVS Health CorpCall Center Service Advocate I CVS Health CorpCall Center Service Advocate IMA$17–$34.15 / yearCompany: Oak Street HealthTitle: Contact Center Service Advocate ILocation: RemoteRole Description:The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.