NewCall Center Supervisor TEKsystemsCall Center SupervisorLouisville, KY$21–$24 / hourWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
Call Center Supervisor Inktel HoldingsCall Center SupervisorFort Lauderdale, FLLead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations.
Call Center Agent City of Amarillo, TXCall Center AgentAmarillo, TXUnder the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Working knowledge of customer service techniques, database systems, web-based systems, and billing systems Ability to deal effectively with others in a courteous manner.
Call Center Supervisor (1st Party Collections) AllianceOneCall Center Supervisor (1st Party Collections)Maumee, OhioThe Supervisor manages and develops a team of assigned to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics by providing them guidance, support and education. As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years.
Call Center Supervisor AllianceOneCall Center SupervisorMaumee, OhioThe Echo Health Supervisor manages and develops a team of assigned to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics by providing them guidance, support and education. As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years.
Call Center Supervisor MCI CareersCall Center SupervisorSavannah, GeorgiaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Supervisor Banner Life family of companiesCall Center SupervisorFrederick, Maryland$75,000–$85,000 / yearAdditionally, the incumbent will be responsible for staff training and development, workload management, and, in conjunction with the leadership team, drive continuous improvement initiatives to ensure performance metrics are consistently achieved and foster a positive work environment. Their passion, purpose, and pursuit of innovation empower us to deliver cutting-edge solutions that support those we serve, ensuring we are here for you, here for good and striving for better.
Restaurant Call Center Supervisor Paisans PizzeriaRestaurant Call Center SupervisorBerwyn, IllinoisIf you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity. We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team.
Call Center Supervisor AAACall Center SupervisorPittsburgh, PennsylvaniaWith our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. What you can expect: Plans, schedules and directly supervises the daily activities and operations of the Call Center on assigned shift and performs various administrative functions to ensure customer satisfaction.
Call Center Representative- CT MMC GroupCall Center Representative- CTHartford, CTRespond to Exchange Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Escalate inquiries or complaints as needed to a Tier 2 Call Center Representative and for transfer to Tier 3 staff, the Exchange, DSS Benefits Center, OHA, CID, and other consumer support resources as appropriate.
NewCall Center Supervisor SPS North AmericaCall Center SupervisorNew York, NYAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. The Call Center Supervisor oversees daily call center operations and supports a team responsible for inbound customer service, sales inquiries, group bookings, and ticket reservations.
NewCall Center Supervisor - Claims Service First AAACall Center Supervisor - Claims Service FirstCosta Mesa, California$60,000–$80,100 / yearSupport organizational commitment to on-going leadership development through annual completion of “Leadership Development Units” including, but not limited to, live call taking, development, training and maintaining local contingency and disaster-readiness plans for any emergency affecting office operations, computer systems, member service or employee safety. Direct staff in the handling of member service issues; and resolve elevated service issues, including, but not limited, to conflicts, special service needs, member dissatisfaction, and adverse service conditions.
Call Center Agent City of AmarilloCall Center AgentUnder the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Working knowledge of customer service techniques, database systems, web-based systems, and billing systems Ability to deal effectively with others in a courteous manner.
Reservations/Call Center Representative - Full Time Ocean Casino ResortReservations/Call Center Representative - Full TimeAtlantic City, NJMust be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor. Answering inbound telephone calls in a skills-based environment where transactions range from account inquiries and complimentary requests to complex hotel, dining, events, transportation and entertainment reservations.
Call Center Representative - Medical Central Florida Health CareCall Center Representative - MedicalWinter Haven, FloridaPOSITION SUMMARY: Under the direct supervision of the Call Center Supervisor, incumbent is responsible for scheduling Medical and/or Dental and/or Optometry appointments. RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following: Schedule medical, dental and optometry appointments by phone.
Call Center Nurse (LPN) Central Florida Health CareCall Center Nurse (LPN)Winter Haven, FloridaPOSITION SUMMARY: Under the direct supervision of the Call Center Supervisor, incumbent is responsible for addressing patients’ clinical needs which includes, but not limited to scheduling Medical appointment, processing medication refill requests, clinical questions, and perform as intake nurse for telehealth visits. Maintain patients concerns within electronic medical records (EHR), communicate with patients via telephone, the patient portal, and other modalities; keep providers and other team members updated regarding clinical changes.
emote Collections Supervisor | Collections Team Lead | Call Center Sup Cbemote Collections Supervisor | Collections Team Lead | Call Center SupAlbany, GeorgiaRemoteLive Oak Financial, Inc. is seeking an experienced Remote Collections Supervisor to lead, coach, and manage a team of professional collectors within a compliance-first, KPI-driven collections environment . This role is responsible for team performance, liquidation results, quality assurance adherence, and day-to-day operational leadership .
NewCall Center Supervisor Grand Sierra Resort and CasinoCall Center SupervisorReno, NVReviews sales contracts for any clauses or special requests outside of established departmental parameters, communicating all pertinent information directly impacting management of the group and/or hotel revenue. Work with internal and external guests which includes contact with various departments to provide/obtain pertinent information needed to ensure proper guest service is provided.
NewCall Center Supervisor PBM EHIMCall Center Supervisor PBMGainesville, GASolid ability to communicate effectively with personnel under your supervision, peer-level employees, and senior leaders across other areas of the organization to collect and provide information, either requested or expected (status reports, call center metric data, employee evaluations, ect. You'll enjoy a comprehensive benefits package designed to support your well-being and financial future: Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
Limited Service Spanish Bilingual Call Center Supervisor MaximusLimited Service Spanish Bilingual Call Center SupervisorSacramento, CAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .