This includes endpoint provisioning, software packaging and deployment, operating system and third-party patching, endpoint policy and security control implementation, virtual desktop services, device lifecycle management, mobile device management, endpoint compliance, monitoring, reporting, and advanced technical escalation response. This role is responsible for overseeing and leading the team that designs, supports, secures, and modernizes the firm's End-User Computing (EUC) environment, including desktops, laptops, virtual desktops, mobile devices, application delivery platforms, and user environment technologies.