Qualifications: Bachelor's degree in business administration, healthcare administration, quality management, public health, or related field with 3+ years of experience in quality assurance, quality improvement, health plan operations, healthcare operations, compliance, auditing, or related field OR associate degree in business administration, healthcare administration, quality management, public health, or related field with 6+ years of experience in quality assurance, quality improvement, health plan operations, healthcare operations, compliance, auditing, or related field. This role will oversee quality assurance staff, establish work priorities, monitor performance, identify trends and opportunities for improvement, and partner with operational leaders to address quality issues and reduce risk.