Roles and Responsibilities:Check in patients upon arrivalVerify/update patient demographicsCollect outstanding balances and co-paysAssist with additional scheduling such as labs, x-rays, procedures, or testing; send ordersTake messages and triage phone callsRequired Skills and Experience:Schedule patient appointmentsGood time management and prioritization skillsGood computer skills- Medent and Microsoft Office are utilizedHigh school diploma or equivalentPreferred Skills and Experience:Previous medical office experience preferredCollege-level training/education in a healthcare support field preferredPrevious EMR use/training helpfulPhysical Requirements:Sitting-- 90%Standing-- 10%Reaching-- 50%Bending-- 20%Lifting-- must be able to lift 25 lb. Location and Travel Requirements:Onsite: Cayuga Primary Care Ithaca Mall, 40 Catherwood Rd, IthacaShift: 6:45am - 7:00pm (M-F)Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.