Assignment: Assigned to the Land Division, this position receives and processes payments and fees, records and indexes land records and related documents, assists the public and other customers by providing information and directing inquiries, and receives and distributes mail, deliveries, and other materials. Assists the general public in person, by telephone, by mail, or e-mail; directs to appropriate party, department, outside agency, or other resource; answers questions ad provides information within specific guidelines; provides forms, applications, and other materials.