The Systems Engineer is responsible for driving Time To Resolution on all engineering-related issues affecting airline customers and in-service fleets, coordinating troubleshooting, root cause analysis, and corrective and preventive action across hardware, software, and manufacturing test processes. This role encompasses test engineering, reliability engineering, and sustaining/support engineering for fielded connectivity hardware and software, including antennas, modems, servers, and associated line-replaceable units (LRUs).