QUALIFICATIONS QUALIFICATIONS: Bachelor’s degree in Social Work, Education or Counseling and experience working with City systems such as public assistance, child support, child welfare, education, and housing; Associate’s degree and completion of the Family Development Training (or other credentials identified by DYCD) and experience working with City systems such as public assistance, child support, child welfare, education, and housing; or. Completion of the Family Development Training within one year of being hired (or other credentials identified by DYCD) and at least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child support, child welfare, education, and housing.