Credit & Collections Representative TechDigital CorporationCredit & Collections RepresentativeRedwood City, CAThis self-motivated position performs Business to Business collections while working with management and Sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives. -Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current.
Collections Specialist Fenwick & West LLPCollections SpecialistCA$76,000–$107,500 / yearDepending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. Job Description Summary: Fenwick is seeking a Collections Specialist that will be responsible for the day-to-day management of assigned accounts to support timely collection of outstanding balances.
Senior Collections Coordinator Cooley LLPSenior Collections CoordinatorCA$90,480–$133,120 / hourWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Collections, including contacting clients directly for payment of outstanding bills and keeping responsible attorney abreast of potential collection problems.
NewBillings and Collections Specialist Cerebras SystemsBillings and Collections SpecialistSunnyvale, CAAbout The RoleAs a Senior Billing and Collections Analyst, you'll own the full order‑to‑invoice cycle, turning delivered hardware, professional services, and compute usage into accurate, timely invoices that support clean financial reporting and on‑time customer payment. You'll serve as a key link between Sales, Services, and Finance by leading month‑end billing close activities, translating contract terms into billing in NetSuite, and managing credits and adjustments with audit‑ready documentation.
NewHybrid Legal Collections Specialist AR & Billing Expert Liberty Personnel ServicesHybrid Legal Collections Specialist AR & Billing ExpertPalo Alto, CAThe role involves managing outstanding accounts receivable and closely working with attorneys and clients to ensure timely payments. Qualified candidates should have at least 3 years of experience in collections, accounting, or legal billing with strong communication skills.
Collections Clerk Forest Surgery CenterCollections ClerkSan Jose, CAFull timeIdentifies delinquent accounts, aging period and payment sources, and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer. Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff.
Collections Specialist (Remote) Naviga Recruiting & Executive SearchCollections Specialist (Remote)Palo Alto, CARemote90 Days: Confidently manage the full lifecycle of specialized collections accounts, effectively navigate client objections, and seamlessly support month-end close alongside the accounting operations group. Experienced Financial Professional: You possess a high school diploma or GED (Associate's degree preferred) along with a minimum of 5 years of experience in a professional accounting role focused on collections, accounts receivable, or financial administration.
Collections Specialist TechDigital CorporationCollections SpecialistRedwood City, CAResponsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. • Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.
Sr. Principal Engineer - Cortex Xpanse, Collections Palo Alto Networks IncSr. Principal Engineer - Cortex Xpanse, CollectionsCA$170,000–$277,000 / yearFor candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. Partnering closely with engineering leadership, you will define our long-term roadmap while actively mentoring and elevating engineering talent across the organization.
NewPrincipal Engineer - Cortex Xpanse, Collections Palo Alto NetworksPrincipal Engineer - Cortex Xpanse, CollectionsSanta Clara, CA$147,000–$237,500 / yearAs a Principal Software Engineer, you will drive the design of scalable services and collaborate with engineering peers, product managers, and leadership to execute end-to-end, mission‑critical initiatives that directly impact our platform's success. For candidates who receive an offer at the posted level, the starting base salary (for non‑sales roles) or base salary + commission target (for sales/com‑missioned roles) is expected to be the annual range listed below.
Collections Specialist DLA Piper LLP (US)Collections SpecialistPalo Alto, CA$40.90–$53.17 / hourWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
NewCollections Specialist A Hiring CompanyCollections SpecialistUnion City, CAThe position serves as a central point of coordination between operations, scheduling, technicians, accounting, vendors, and customers to support efficient workflow management, accurate billing practices, accounts payable processing, and timely resolution of outstanding account balances. This role ensures work orders are accurately tracked, scheduled, documented, completed, billed, and reconciled in a timely manner while maintaining compliance with customer and company requirements.
Principal Engineer, Internet Scanning & Security Research - Cortex Xpanse, Collections Palo Alto Networks IncPrincipal Engineer, Internet Scanning & Security Research - Cortex Xpanse, CollectionsCA$147,000–$237,500 / yearWe need someone who brings deep cybersecurity expertise: understanding vulnerabilities and protocols, and can channel that knowledge into building the scanning systems, detection logic, and data pipelines that power Xpanse at scale. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
NewCollections Specialist Solid Benefits & Housing Aya HealthcareCollections Specialist Solid Benefits & HousingSan Leandro, CA$1,271–$1,464 / weekThis role includes managing collections tasks at an acute care hospital with a focus on finance and accounting. Aya Healthcare has an immediate opening for a Collections Representative in San Leandro, CA.
NewCollections Specialist TechDigital GroupCollections SpecialistRedwood City, CAJob Description: 100% onsiteWork Schedule: Wed- Sat(5pm-5am)The Equipment Engineer, Equipment Commissioning & Qualification Operations supports the successful operation of laboratory, clinical and commercial manufacturing operations at their home site through interaction with internal team members and internal customers as well as external service providers. Working knowledge of scheduling software and systems, and inventory management systems, mainly Blue Mountain RAM.Ability to interact effectively with laboratory, QA and Facilities groups.
Associate University Librarian for Collections and Public Services Stanford UniversityAssociate University Librarian for Collections and Public ServicesStanford, CA$197,251–$251,010 / yearThese include: the Humanities and Area Studies Resource Group (HASRG), including the Silicon Valley Archives, the Social Sciences Resource Group (SSRG) including the Jonsson Library of Government Documents, the Learning & Outreach Group, the Specimen Collection program in the Doerr School of Sustainability, and the following branch libraries: Bowes Art and Architecture Library including the Visual Resources Center, Branner Earth Sciences Library & Map Collections, Cubberley Education Library, David Rumsey Map Center, East Asia Library, Harold A. Miller Library at Hopkins Marine Station, Music Library including the Archive of Recorded Sound, Robin Li and Melissa Ma Combined Science Library, and the Terman Engineering Library. The Stanford University Libraries' collections include, in addition to the general collections, ancient and early modern coins; antiquarian and modern maps; archives of academicians, public figures, artists, and musicians; databases and datasets; cuneiform tablets; Egyptian papyri; rare and fine press books; manuscripts; media; photographs; artefacts; and digital objects.
NewLibrarian for Japanese Collections Stanford UniversityLibrarian for Japanese CollectionsStanford, CA$99,395–$114,000 / yearThe Librarian for Japanese Collections develops and manages social sciences and humanities collections focused on Japanese language resources and is responsible for providing reference and bibliographic assistance to Stanford faculty, students, and scholars using Japanese language materials. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
Financial Services Specialist, Collections Tesla IncFinancial Services Specialist, CollectionsHayward, CAAs a Financial Services Specialist you will help manage Teslas North American captive vehicle leasing vehicle loan and energy loan portfolio. Pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience.
Oracle Functional Consultant Receivable and Collections 6373310 Accenture PlcOracle Functional Consultant Receivable and Collections 6373310Mountain View, CAIn addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. Provide support and enhancements for Oracle Advanced Collections (OAC), including strategy setup, scoring, dunning plans, and collections workflows.
AIML Data Collections Technical Project Manager Apple IncAIML Data Collections Technical Project ManagerCupertino, CABachelor of Science or equivalent degree 8+ years experience managing technical projects or programs including large, cross-functional initiatives across global teams Excellent program management skills including program structuring, timeline & resource planning, vendor management and managing multiple work streams interdependently Strong verbal, analytical, presentation and written communication skills. Your core work includes: Successfully overseeing the outcomes of projects via delivery of agreed-upon assets to requesting clients Enabling the flow of critical project information across the ecosystem of engineering teams and leadership, and AIML DC managers and leadership, vendors & contractors.
General Manager - Post Collections Republic ServicesGeneral Manager - Post CollectionsMilpitas, CaliforniaWorking in a matrix management environment, the position manages an infrastructure team comprised of division-level managers, including Operations, Fleet Management, Sales, Finance, Human Resources, Safety and Environmental Compliance, and Environmental Engineering, who support the total operation of the Business Unit. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
SAP FSCM (Credit/Collections/Disputes) Consultant - Industrial Accenture PlcSAP FSCM (Credit/Collections/Disputes) Consultant - IndustrialMountain View, CAThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world.
SAP FSCM (Credit/Collections/Disputes) Manager - Life Sciences Accenture PlcSAP FSCM (Credit/Collections/Disputes) Manager - Life SciencesMountain View, CAThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world.
Sr. Data Delivery Specialist (Public and purchased data collection) Genentech IncSr. Data Delivery Specialist (Public and purchased data collection)South San Francisco, CA$127,800–$237,300 / yearWho You Are: PhD and 0-2 years of experience, Masters degree and 3-5 years of experience or a Bachelors degree and 4-7 years of experience in Data Science, Bioinformatics, Health Informatics, Biomedical Engineering, Computer Science, or a related field and experience working with real-world data, clinical data, or biomedical datasets. The new computational sciences Center of Excellence (CoE) is a strategic, unified group whose goal is to harness this transformative power of data and Artificial Intelligence (AI) to assist our scientists in both pRED and gRED to deliver more innovative and transformative medicines for patients worldwide.
Sr. Autonomy Data Collection and Prototyping, Vehicle Build and Bring Up Engineer Rivian Automotive IncSr. Autonomy Data Collection and Prototyping, Vehicle Build and Bring Up EngineerPalo Alto, CA$162,800–$203,500 / yearRivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Leverages modern AI-assisted engineering tools (LLMs/Agentic workflows) to accelerate the development of robust, repeatable scripts, ensuring that any recurring bring-up or validation task is transformed into a high-reliability automated process to maximize efficiency and eliminate manual error.
Data Collection Operator (Swing Shift) RoboForceData Collection Operator (Swing Shift)Milpitas, CaliforniaPerform data collection tasks such as manipulation of objects, walk pre-determined routes, follow testing guidelines and test protocols at RoboForce facilities and in public environments. In this role, you will execute precise manipulation tasks across a variety of real-world workflows, while generating high-quality data to power RoboForce’s AI systems.
Vehicle Operator - Data Collection Continuum Resource NetworkVehicle Operator - Data CollectionMountain View, CaliforniaWe are seeking Vehicle Operators - Data Collection to play a critical role in testing, collecting data, and refining cutting-edge driving technology. As part of this program, you will operate test vehicles in real-world conditions, gathering crucial data that directly impacts innovation.
Lead Water Distribution and Collection Specialist San José State UniversityLead Water Distribution and Collection SpecialistSan José, CaliforniaUnder general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
Lead Water Distribution and Collection Specialist California State UniversityLead Water Distribution and Collection SpecialistCAUnder general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
NewSunnyvale Vehicle Operator - Data Collection Royalty Hospitality StaffingSunnyvale Vehicle Operator - Data CollectionSunnyvale, CA$58,240We are seeking Vehicle Operators - Data Collection to play a critical role in testing, collecting data, and refining cutting-edge driving technology. As part of this program, you will operate test vehicles in real-world conditions, gathering crucial data that directly impacts innovation.
Data Collection Auditor Dyna RoboticsData Collection AuditorRedwood City, CaliforniaDyna Robotics was founded by repeat founders Lindon Gao and York Yang, who sold Caper AI for $350 million, and former DeepMind research scientist Jason Ma. This role serves as the final quality checkpoint, identifying deviations, documenting issues, and providing actionable feedback to operators in order to maintain quality data.
Data Collection Operator Dyna RoboticsData Collection OperatorRedwood City, CaliforniaDyna Robotics was founded by repeat founders Lindon Gao and York Yang, who sold Caper AI for $350 million, and former DeepMind research scientist Jason Ma. As a Data Collector at Dyna Robotics, you will be pivotal in iterating on our AI system by producing high quality, robust data of various diverse tasks.
Room Attendant - Juniper Hotel Cupertino, Curio Collection by Hilton Hilton GlobalRoom Attendant - Juniper Hotel Cupertino, Curio Collection by HiltonCupertino, CAFull timeThe Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Conveniently situated less than 20 minutes from Levi's Stadium and San Jose Airport, and close to Saratoga's wineries and Santana Row, the hotel offers team members the opportunity to work in a vibrant and dynamic setting.
Director of Property Operations - Juniper Hotel Cupertino, Curio Collection by Hilton Hilton GlobalDirector of Property Operations - Juniper Hotel Cupertino, Curio Collection by HiltonCupertino, CAFull timeAs Property Operations Director, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs .
Data Collection - Driver Trucking PeopleData Collection - DriverSunnyvale, CaliforniaIn this role, you will operate test vehicles on assigned routes, helping gather critical data that supports the development of next-generation mobility technology. We are hiring Vehicle Operators to support a growing autonomous driving program focused on real-world data collection and testing.
Driver – Data Collection (Autonomous Vehicles) Trucking PeopleDriver – Data Collection (Autonomous Vehicles)Sunnyvale, CaliforniaIn this role, you will operate test vehicles in live environments, collecting critical data that directly contributes to improving advanced mobility technologies. We are seeking Drivers – Data Collection to support real-world testing and development of next-generation driving systems.
Sr. Autonomy Data Collection and Prototyping, Vehicle Build and Bring Up Engineer RivianSr. Autonomy Data Collection and Prototyping, Vehicle Build and Bring Up EngineerPalo Alto, California$162,800–$203,500 / yearFull timeRivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Leverages modern AI-assisted engineering tools (LLMs/Agentic workflows) to accelerate the development of robust, repeatable scripts, ensuring that any recurring bring-up or validation task is transformed into a high-reliability automated process to maximize efficiency and eliminate manual error.
Data Collection Supervisor, Optimus (Day Shift) Tesla IncData Collection Supervisor, Optimus (Day Shift)Palo Alto, CA$92,000–$138,000 / yearAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Data Collection Supervisor, Optimus Tesla IncData Collection Supervisor, OptimusFremont, CA$92,000–$138,000 / yearAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
NewHardware Process Engineer, Optimus Data Collection Tesla IncHardware Process Engineer, Optimus Data CollectionPalo Alto, CA$84,000–$180,000 / yearCollaborate with cross-functional teams-including Mechanical Engineering, Electrical Engineering, Packaging Engineering, Logistics, Production Planning, and Software-to design and improve all aspects of our operations. You will design and implement equipment improvements and workstation layouts while working closely with operations teams through a continuous feedback loop.
Data Collection Operator, Optimus Tesla IncData Collection Operator, OptimusFremont, CA$25.25–$34.50 / hourPerform data collection tasks such as manipulation of objects, walk pre-determined routes, follow testing guidelines and test protocols at Tesla facilities and in public environments. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
Prototype Data Collection Technician, Optimus Tesla IncPrototype Data Collection Technician, OptimusPalo Alto, CA$25.25–$39.10 / hourAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Driver – Data Collection (Autonomous Vehicles) TRUCKING PEOPLEDriver – Data Collection (Autonomous Vehicles)Sunnyvale, CAFull timeIn this role, you will operate test vehicles in live environments, collecting critical data that directly contributes to improving advanced mobility technologies. We are seeking Drivers – Data Collection to support real-world testing and development of next-generation driving systems.
Data Collection - Driver TRUCKING PEOPLEData Collection - DriverSunnyvale, CAFull timeIn this role, you will operate test vehicles on assigned routes, helping gather critical data that supports the development of next-generation mobility technology. We are hiring Vehicle Operators to support a growing autonomous driving program focused on real-world data collection and testing.
Banquet Server (Part-Time) - Juniper Hotel Cupertino, a Curio Collection by Hilton Hilton Worldwide Holdings IncBanquet Server (Part-Time) - Juniper Hotel Cupertino, a Curio Collection by HiltonCupertino, CABanquet Server (Part-Time) - Juniper Hotel Cupertino, a Curio Collection by HiltonCupertino, California, United States for more Details visit this url https://jobs.hilton.com/us/en/job/HILTGLOBALHOT0CIJKEXTERNALENUS.
Barista (Part-Time) - Juniper Hotel Cupertino, a Curio Collection by Hilton Hilton Worldwide Holdings IncBarista (Part-Time) - Juniper Hotel Cupertino, a Curio Collection by HiltonCupertino, CAfor more Details visit this url https://jobs.hilton.com/us/en/job/HILTGLOBALHOT0CHSSEXTERNALENUS. Barista (Part-Time) - Juniper Hotel Cupertino, a Curio Collection by Hilton.
Lead Water Distribution and Collection Specialist CSU CareersLead Water Distribution and Collection SpecialistSan José, CaliforniaUnder general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required Valet Living LLCPart-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck RequiredSan Jose, CA$125–$500We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. Each service night, you'll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it's gone by morning.
Field Collection Specialist Retail Data LLCField Collection SpecialistFremont, CAWillingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
Director, Revenue Accounting Intuit IncDirector, Revenue AccountingMountain View, CA$248,500–$336,000 / yearThis leader will partner cross-functionally with Finance Go To Market and Monetization teams, FP&A, Marketing, Sales, Product, and Legal teams to assess new offerings and changes to define proper treatment, provide creative options to achieve business objectives, and influence scalable solutions that balance all stakeholder needs, directly in service to revenue growth and customer experience. Provide thought partnership and demonstrate business acumen in collaborating with Product, Sales, and Legal teams on new product launches, pricing strategies, and deal structures to ensure financial integrity, while balancing all stakeholder needs in service to revenue growth and customer experience.